Liberty - Karen Maddison Reviews 

108
TrustScore 5 out of 5

4.9

Melia Cove 4, 6155 Canning Vale, Western Australia, AU


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Rated 5 out of 5 stars

Karen made the loan process so easy. I was kept informed at all times regarding the progress of my loan. Karen also answered any questions that I may have had.

Rated 5 out of 5 stars

We initially used Karen to purchase a home and she was extremely pro active, helpful and got us an amazing deal. As interest rates sky rocketed, Karen maintained contact with us always looking for t... See more

Rated 5 out of 5 stars

Karen went above and beyond to help myself and my partner within the whole house buying process from start to settlement. She always answered my emails even when they probably didn’t make much sense t... See more

Rated 5 out of 5 stars

We used Karen to refinance our home finding us a better interest rate and change of bank. Had a great experience working with her that we used her again to finance a car. Not only was Karen dealing w... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Melia Cove 4, 6155, Canning Vale, Western Australia, Australia

  • 0417 974 643

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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4.9

All reviews

(108)

927 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

This is the second time I have dealt with Karen, this time we were buying / selling. When our house had sold and we were on the clock to find another and get finance approved before we effectively became homeless, Karen was amazing. Karen took the time to genuinely understand our needs and she had our finance approved within 3 days! She turned something that could have been a really stressful time into a really positive experience. Could not recommend her enough.

February 5, 2022
Rated 5 out of 5 stars

Honest and Efficient!

We have used Karen twice now and each time she has been efficient and honest with her timelines. She was quick to respond when we needed finance in a hurry due to a change in circumstances and we got all the deal done and dusted quickly. We will definitely use Karen for any future finance requirements and we have recommended her to others and will continue to do so.
Amanda Melkert

September 13, 2021
Rated 5 out of 5 stars

Karen was fantastic helped walk me…

Karen was fantastic helped walk me through the process from start to finish, was friendly and professional throughout, thanks Karen you made it all go smoothly would have no hesitation to recommend your services to family and friends

May 17, 2021
Rated 5 out of 5 stars

Quality service

My partner and I recently purchased a property using Karen as our mortgage broker. She was knowledgeable and talked us through every step of the process. It was a very stressful time for us but Karen managed to keep everything moving smoothly and was always on hand to answer any questions we had. I would highly recommend Karen to anyone looking for a mortgage broker.

Thanks Karen.

April 6, 2021
Rated 5 out of 5 stars

#numberonemortgagebroker #karenmaddisonisbest

Karen Maddison is second to none. She bends over backwards for her clients and goes out the way for each and everyone of them.

I have used Karen personally as well as recommended her services to my clients and Karen has never let me or my clients down.

Karen is a wealth of knowledge, honest, passionate and she values each and everyone of her customers.

Karen does what she needs to do to get the job done with as less stress as possible for the client

Thank you Karen for looking after me and my customers. You are an asset to your team and I look forward to working again with you in the future.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Karen is very professional

Karen is very professional, knowledgable and very easy to talk to. Was there whenever we needed guidance or help even for the basic questions and always made time to see us as early as possible.

January 2, 2021
Liberty - Karen Maddison logo

Reply from Liberty - Karen Maddison

Hi Mitchell, this is brilliant. We're so glad you felt so comfortable with Karen. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Karen made the process of changing…

Karen made the process of changing loans a smooth process.
Explained each step and kept us in the loop
Thanks Karen

January 2, 2021
Liberty - Karen Maddison logo

Reply from Liberty - Karen Maddison

Hi Scott, we're so glad Karen could help. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Karen was faultless with her advice and…

Karen was faultless with her advice and went above and beyond to get our finance to us as quick as possible, can not speak highly enough of her.
The only thing that held us up a little was wrong paper work from liberty that Karen (not her fault) was all over to get fixed up ASAP.
Top work Karen 👍

December 29, 2020
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Reply from Liberty - Karen Maddison

Hi Bruce, we're so glad Karen could help.
Cheers, The Liberty Team.

Rated 5 out of 5 stars

Very helpful & always there if we…

Very helpful & always there if we needed questions answered

December 27, 2020
Liberty - Karen Maddison logo

Reply from Liberty - Karen Maddison

Hi there, we're so glad Karen could help. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Excellent!

Excellent!! Karen goes above and beyond for her clients. Couldn't be happier!

December 14, 2020
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Reply from Liberty - Karen Maddison

Hi Mauro, how wonderful that Karen could help and you were so happy. Cheers, The Liberty Team.

Rated 5 out of 5 stars

Outstanding service

Having experienced Karen’s professionalism previously I didn’t hesitate to reach out to her again to assist me in obtaining finance for a second property. She was helpful and knowledgeable in every aspect of my application and none of my many questions were a trouble for her to answer. I would highly recommend Karen and would not hesitate to reach out to her again if the need arose.

December 12, 2020
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Reply from Liberty - Karen Maddison

Hi Nicole, this is great to hear! We're so glad Karen was professional and helpful throughout the whole process. Thanks again for leaving this comment. Cheers, The Liberty Team.

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