Liberty Bathrooms Reviews 

159
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Super quick delivery and the staff were very helpful. Would highly recommend to anyone who doesn't know much about bathrooms and needs a little help when choosing stuff.

Rated 5 out of 5 stars

Ordered a bathroom suite, including a shower bath and screen with taps on Sunday at a great price, it actually was the best price I could find on the web. Received a phone call on Monday afternoon t... See more

Rated 5 out of 5 stars

From placing my order to delivery took less than a week. When ordering this product please note that it will be delivered on a large pallet but the delivery driver will place this at the location of y... See more

Rated 5 out of 5 stars

Have I found a reliable and honest firm with Liberty Bathrooms. I rang on a Friday and asked if it was possible to deliver a vanity unit for my cloakroom that I had seen on their website, by the fol... See more

4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.5

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(159)

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Rated 5 out of 5 stars

Make Liberty Bathrooms your first point of call!

My bathroom needed re-designing and having very limited knowledge on the cost of things. I was in for a big shock! Having visited most of the major retailers for bathrooms and spent several hours viewing several internet site i started to lose heart.

A friend at work recommded Liberty Bathrooms, as she had purchased a few items through Ebay and raved about the prices. As cash was limited and expections high I had nothing to lose. I wanted some nice taps for the bath and basin. I'd spotted a waterfall design in BQ. I found them at a bargin price of £104 for the set. No other website could match this price! For some example of the range of pricing for these items , BQ wanted £260 for the bath taps and £240 for the basin mixer. Hence, I bought from LB. The website was full of information and easy to use. I purchase at Christmas time and LB was close for the Christmas period and delivery would resume from 3rd Jan. The delivery was prompt and package looked expensive. I had already purchase the bath and sink etc, I wasn't able to return the goods due to a returns policy of 30%. I wish I bought from LB I will use this site again and will tell anyone who is thinking of doing-up their bathrooms to make this their first point of call.

February 24, 2013
Unprompted review
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Reply from Liberty Bathrooms

Miss West,

Thanks for your glowing review!

Its fantastic to hear how happy you are with your purchase.

Liberty Bathrooms

Rated 5 out of 5 stars

brill taps!!

stunning set of bathroom taps!!
top quality and cheapest i found-bought bath and basin.bath with shower mixer.
fitted into low pressure system and no probs at all,lovely flow.
basin taps came with free flexi adaptors and pop up waste.
all in all an excellent purchase,well happy with liberty bathrooms!!

February 13, 2013
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

bought a complete bathroom from Liberty Bathrooms. from start to finish was handled with total professionalism. Was kept informed about delivery time and even though it was snowing heavily my order was delivered in time stated. my bathroom was packed well and as i couldnt get to check order due to weather i was given five days to check if all was ok. Bathroom is now fitted and i am totally happy with the quality and with the company. i would recommend Liberty Bathrooms to anyone. Thanks again Liberty Bathrooms hope to do business again.

February 13, 2013
Unprompted review
Rated 5 out of 5 stars

Great quality, price and delivery, highly recommend

I searched a lot online for the taps I was after and this was the best price I could find. They are really good heavy taps, delivered quickly. Very impressed, and a little smug with myself for finding them! Many thanks.

February 13, 2013
Unprompted review
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Reply from Liberty Bathrooms

Hi Joanne,

Thank you so much for your review!

It's really nice for us all here to know how happy you are with your taps.

Best Regards,

Liberty Bathrooms Team

Rated 5 out of 5 stars

for the price,unbeatable

if you need a bathroom suite go here

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Derek

Thank you for taking the time to leave Liberty Bathrooms a review.

It is good to know that you us unbeatable for price. We do monitor our prices to ensure we are competitive, so seeing comments like this is good.

Thank you for your custom.

Liberty Bathrooms
info@libertybathrooms.com

Rated 5 out of 5 stars

So easy - order online and then receive quality goods direct to your home.

Received my bathroom suite and taps they are lovely and excellent quality.

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Moira

Thank you for taking the time to leave Liberty Bathrooms such a nice review.

It is nice to know that you found the process of ordering easy and that you are happy with excellent quality of the products you ordered.

Thank you for your custom.

Liberty Bathrooms
info@libertybathrooms.com

Rated 5 out of 5 stars

Excellent and very reasonable.

Really happy with bathroom suite. Great products and great price.

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Kirsty

Thank you very much for taking the time to leave Liberty Bathrooms such a good review.

We are really pleased that you are happy with your new bathrooms suite.

Thank you for your order.

Liberty Bathrooms
Info@libertybathrooms.com

Rated 1 out of 5 stars

Never again

Although the price all seemed reasonable which is why I chose to order from this company, I was very disappointed and would
Never order from them again. The ordering/delivery service was terrible. Delivery was expected 3-5 days from placing order. On day 4 I called to check on delivery and was told it would arrive the next day. Which did not happen until 5 days layer after many phone calls of chasing this up and when I got in touch with the delivery company they had not even been give our order! Customer service was inefficient and unhelpful And once the good arrived the quality was poor.

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Selma

We are sorry that your experience was unsatisfactory, this is not something we want for any of our customers. We can only apologize for the delays you experienced with the delivery company and have asked them for an explanation.

We do believe the goods to be off excellent quality and would reassure you that they are backed with strong guarantees.

Liberty Bathrooms
info@libertybathrooms.com

Rated 4 out of 5 stars

Good product at a good price and helpful staff over the 'phone

easy to use website that showed a good choice of products at good prices. Ordering was easy and the stuff arrived quickly and in good condition. Only reservation I had was with the carrier they used. Phoned to arrange a day for delivery but had to be chased for a time slot and in the end I got less than an hours notice - not very good if you have to travel to site to receive the goods! No issues with liberty themselves though - they were very helpful over the 'phone trying to resolve the carrier issue

December 14, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service, excellent product, and the best prices I could find.

I regularly use Liberty Bathrooms. Their prices are the best, their delivery is reliable and their customer services are great. I would recommend them to anyone.

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Anthony

Thank you for taking the time to review Liberty Bathrooms, it is great to see such good comments.

We would like to take this opportunity to thank you for your custom and we look forward to dealing with you again in the future.

Liberty Bathrooms
info@libertybathrooms.com

Rated 3 out of 5 stars

Reasonable product, great price, late delivery

I ordered a bathroom suite in early October. I had no contact from Liberty Bathrooms after initial confirmation and waited 3 weeks with no sign. When I phoned the sales desk they checked and said the delay was due to the carrier lacking my phone number, though that was given in the original order process. They also promised to call back later with definite delivery details. No call came. I phoned again the next day and was eventually given a delivery date, which worked ok. The whole process took over a month
I would use this Company again, but next time I will chase after them sooner!

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Nicholas

Thank you for taking the time to review Liberty Bathrooms.

We are sorry you were not entirely happy with our service and that your delivery was late. We do take all comments seriously and have already taken steps to ensure we keep customers more informed regarding their delivery time and that deliveries are made within the times we quote.

Thank you for your order and we look forward to dealing with you again in the future with a much speedier delivery.

Liberty Bathrooms
info@libertybathrooms.com

Rated 5 out of 5 stars

Brilliant service

Fantastic communication brilliant service. My bathroom suite is beautiful at amazing price. Have no hesitation in recommending this company.

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Janet

Thank you very much for taking the time to leave Liberty Bathrooms such a fantastic review.

It gives us great pleasure to see such positive comments and we hope you enjoy your beautiful bathroom suite for many years to come.

Thank you for your custom.

Liberty Bathrooms
info@libertybathrooms.com

Rated 5 out of 5 stars

excellent

quite good to fix even if no DIY skills works a dream good on price

December 14, 2012
Unprompted review
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Reply from Liberty Bathrooms

Hi Neville

Thank you for taking the time to leave Liberty Bathrooms such a great review.

We are very pleased you are so happy with your purchase.

Thank you for your custom.

Liberty Bathrooms
info@libertybathrooms.com

Rated 5 out of 5 stars

Good Seller would buy from again

Just what I wanted for a very reasonable price compared to elsewhere

December 14, 2012
Unprompted review
Liberty Bathrooms logo

Reply from Liberty Bathrooms

Hi Duncan

Thank you for taking the time to leave Liberty Bathrooms such a good review.

It is great to hear that you thought our prices were very reasonable, as we do continuously monitor them to ensure we are competitive.

Thank you for your order.

Liberty Bathrooms
info@libertybathrooms.com

Rated 3 out of 5 stars

great quality

Everything arrived on time and looks great.

December 14, 2012
Unprompted review
Liberty Bathrooms logo

Reply from Liberty Bathrooms

Hi George

Thank you for taking the time to leave Liberty Bathrooms a good review.

We do look at all comments, as we strive to offer our customers the best service possible and want to make the whole experience for you as stress free and pleasurable as we can.

You did not leave any negative comments but did only rate us 3 stars, so if could find the time we would be interested to hear which aspect we could have improved upon to make it an even more positive experience and review.

Liberty Bathrooms
info@libertybathrooms.com

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