www.lightingathome.co.uk Reviews 

668
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The same business as nextdaylighting.co.uk so of course the same awful service (ltd company is actually Salford Electrical factors ltd owned by what looks like an aging couple) Ordered pr... See more

Rated 1 out of 5 stars

Order of a light fitting was fulfilled but upon opening all the parts, one was found to be broken. Emailed the company to report this and request a replacement part but almost 2 months later still hav... See more

Rated 1 out of 5 stars

Does anybody know if this company is still trading?? Placed order 5/4/25 on a 2-3 day delivery. Over 7 weeks later no delivery. Have emailed 3 times without response. Phoned Friday & Tuesday pm bu... See more

Rated 1 out of 5 stars

I paid for next day delivery and while PayPal confirmed my payment, I've had no communication from Lighting at Home - no order confirmation or tracking. They don't answer their phones or reply to emai... See more

Company details

  1. Lighting Store

Information provided by various external sources

We are Lightingathome.co.uk. We're one of the nation's leading lighting retailers, with over 25 years of experience in the lighting industry; in fact we're one of the oldest lighting firm in the UK. We have extensive showrooms in Liverpool, Manchester and Leeds displaying all the latest ranges and we have accounts with every major lighting manufacturer from Mantra, Diyas, Franklite, Searchlight, Endon, Eglo, Phillips Lighting, Massive Lighting, JH Miller and many many more.. We're also the main supplier to many high street lighting companies and we're well established in the wholesale marketplace. We also specialize in supplying the UK's major building and development companies such as Barratt Homes, Wilmott Dixon, and major high street brands like Ted Baker to name but a few. We have literally kitted-out thousands of show homes throughout the UK. So what does this mean to you? Well, it means you get to benefit from our huge bulk buying discounts and from our amazing clearance lines. We'll always give you our best price; many of our products are discounted by 20% and some by as much as 55% off RRP.


Contact info

1.1

Bad

TrustScore 1 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(668)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Good price, quick delivery, good communication.

August 17, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Hartle,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Great item and great value for money

Great item and great value for money. Well packed and delivered on time

August 12, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Cox,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

All delivered in good time and condition

August 11, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Jeffs,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent service and best price

Excellent service and best price. Would buy again.
Thank you.

August 11, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Hall,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

My order arrived safely two days after …

My order arrived safely two days after ordering. I am very pleased with the Lamp, and excellent service. Would order again.
Colin C. Bilham.

August 6, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Bilham,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Good quality product

Good quality product, arrived very well packaged and prompt delivery. I would certainly recommend using this company for your lighting needs. Very happy with my new lamp shades.

July 31, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Christabella,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

The picture light is first-rate

The picture light is first-rate, and has greatly enhanced the viewing experience!

July 25, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Ann,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

All Good!

All arrived on time. Great light and I want to order more. Am hoping for a loyalty discount code!

July 25, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Thornton,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Good quality, good service.

Easy to order, item as described, very quick service.

July 17, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Archer,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

fast efficient service

fast efficient service. Excellent.

June 28, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Sheppard,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Fast delivery and excellent product

Fast delivery and excellent product. Easy to assemble and it looks good. Very pleased with it!

June 25, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent company

Excellent, trustworthy company. Brilliant updates on status of item ordered. Well packaged and will use again. Thank you

June 25, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Cawthorne,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Quality equipment no pushy sales …

Quality equipment no pushy sales people. Will be first port of call for future lighting requirements.

June 21, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Jones,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Very good to deal with

Very good to deal with, excellent & prompt service, items as described and well-packed.

June 19, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Briggs,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Amazing

Amazing. Exactly what I was expecting, if anything better!

June 18, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Harif,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Endon Song-3CH

Had my eye on this gorgeous light fitting for some time so decided to take the plunge. Glad I did, it's even better looking when actually seen in 'person' , although I'd seen it cheaper elsewhere, they were out of stock and it was likely discontinued, so I just went for it anyway because I couldn't resist. It arrived well packaged (phew) and in good time.

June 18, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Dyer,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

My order was delivered quickly and item …

My order was delivered quickly and item exactly as described. Would recommend.

June 18, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Henry,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Quick

Quick, reliable customer service. I'd recommend to anybody!

June 6, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Debska,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. My electrician had some difficulty with the rise fall adjustment, a call to the company showed me that the enclosed instructions are wrong in that it says to fit the lamp shade after adjusting the rise fall. However by fitting the lampshade before adjusting it worked well. The range of the rise fall is perfect for my high ceiling, very pleased with the product and the help from the phone call.

June 5, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Wurcbacher,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

good product delivered on time

May 29, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Oldham,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look