www.lightingathome.co.uk Reviews 

668
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The same business as nextdaylighting.co.uk so of course the same awful service (ltd company is actually Salford Electrical factors ltd owned by what looks like an aging couple) Ordered pr... See more

Rated 1 out of 5 stars

Order of a light fitting was fulfilled but upon opening all the parts, one was found to be broken. Emailed the company to report this and request a replacement part but almost 2 months later still hav... See more

Rated 1 out of 5 stars

Does anybody know if this company is still trading?? Placed order 5/4/25 on a 2-3 day delivery. Over 7 weeks later no delivery. Have emailed 3 times without response. Phoned Friday & Tuesday pm bu... See more

Rated 1 out of 5 stars

I paid for next day delivery and while PayPal confirmed my payment, I've had no communication from Lighting at Home - no order confirmation or tracking. They don't answer their phones or reply to emai... See more

Company details

  1. Lighting Store

Information provided by various external sources

We are Lightingathome.co.uk. We're one of the nation's leading lighting retailers, with over 25 years of experience in the lighting industry; in fact we're one of the oldest lighting firm in the UK. We have extensive showrooms in Liverpool, Manchester and Leeds displaying all the latest ranges and we have accounts with every major lighting manufacturer from Mantra, Diyas, Franklite, Searchlight, Endon, Eglo, Phillips Lighting, Massive Lighting, JH Miller and many many more.. We're also the main supplier to many high street lighting companies and we're well established in the wholesale marketplace. We also specialize in supplying the UK's major building and development companies such as Barratt Homes, Wilmott Dixon, and major high street brands like Ted Baker to name but a few. We have literally kitted-out thousands of show homes throughout the UK. So what does this mean to you? Well, it means you get to benefit from our huge bulk buying discounts and from our amazing clearance lines. We'll always give you our best price; many of our products are discounted by 20% and some by as much as 55% off RRP.


Contact info

1.1

Bad

TrustScore 1 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(668)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered

Ordered, paid for, delivered and set up - all with no problems whatsoever. Thank you.

October 30, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Perkin,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent service and packaging.

Excellent service and packaging.
Absolutely delighted with my purchase of these Endon Touch
Table Lamps. What a pity they have been discontinued.
Thank you very much.

October 28, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Mathias,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Love the lights

Love the lights! Thank you

October 26, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Sweedy,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Great product and good service

Great product and good service. Arrived promptly on time. Would be even better if delivery charges were lower for single lighter items.

October 26, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Hames,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 4 out of 5 stars

Good........

October 23, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Moran,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent customer service when I …

Excellent customer service when I discovered a problem. Everything sorted out to my satisfaction and would not hesitate to recommend this company.

October 20, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Craigie,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent Service

Fast service.
Also, when opening one box which contained a broken part, there was no hesitation in arranging the replacement.
Excellent service and would thoroughly recommend.

October 19, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mrs.Lejeune,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

New uplighter

All worked fine. Good delivery time. Cheaper than shops nearby. All ok. Did not have a bulb and I needed to buy one.

October 18, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Dowling,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Vey quick delivery

Vey quick delivery. One lamb had a broken glass but I called up and spoke to a very helpful gentleman and he had no problems with sending a replacement. Would buy from them again

October 16, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Andreozzi,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent product at very reasonable …

Excellent product at very reasonable price. Had searched many websites for a particular type of light fitting and this was the only site that had the product required. Part of the fitting had been damaged in transit but a quick email brought immediate response and the damaged item was replaced quickly. After sales service was excellent. Will definitely use again when another light fitting required.

October 10, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Judy,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Good customer service.

Good price for a good product. When the lamp arrived it didn't have the bulbs (advertised as included) but a quick phone call resolved that and the bulbs arrived by mail a couple of days later. An impressive response, more companies should take note!

October 4, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Poole,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Good quality products

Good quality products, great service and quick delivery

September 24, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Edwards,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Really good little company. Good products and excellent customer service.

I've bought a few lights from this company. They came well packed and efficiently sent and were a good price. More important to me was the customer service. They were extremely helpful and even contacted a Spanish manufacturer when I wanted an alternative fixing.
I would certainly use again and highly recommend them.

September 20, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Dr. Samuels,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 4 out of 5 stars

good service

September 11, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Shah,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 4 out of 5 stars

The original delivery was mixed up by …

The original delivery was mixed up by the delivery company and you efficiently sent another one without any fuss - thank you!

September 11, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Orr,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

excellent service

excellent service, great product,well packaged and arrived when you said it would!

September 6, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Saxton,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Beautiful light

Beautiful light, delivery was very good!

September 5, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Allen,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent service

Excellent service, product arrived very well packaged therefore in excellent condition. I will definitely use your company again.

September 3, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Zissman,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Excellent Service

Excellent Service , Item , Delivery , Packaging what more can anyone ask - would definitely recommend

August 23, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Wright,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

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