www.lightingathome.co.uk Reviews 

668
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The same business as nextdaylighting.co.uk so of course the same awful service (ltd company is actually Salford Electrical factors ltd owned by what looks like an aging couple) Ordered pr... See more

Rated 1 out of 5 stars

Order of a light fitting was fulfilled but upon opening all the parts, one was found to be broken. Emailed the company to report this and request a replacement part but almost 2 months later still hav... See more

Rated 1 out of 5 stars

Does anybody know if this company is still trading?? Placed order 5/4/25 on a 2-3 day delivery. Over 7 weeks later no delivery. Have emailed 3 times without response. Phoned Friday & Tuesday pm bu... See more

Rated 1 out of 5 stars

I paid for next day delivery and while PayPal confirmed my payment, I've had no communication from Lighting at Home - no order confirmation or tracking. They don't answer their phones or reply to emai... See more

Company details

  1. Lighting Store

Information provided by various external sources

We are Lightingathome.co.uk. We're one of the nation's leading lighting retailers, with over 25 years of experience in the lighting industry; in fact we're one of the oldest lighting firm in the UK. We have extensive showrooms in Liverpool, Manchester and Leeds displaying all the latest ranges and we have accounts with every major lighting manufacturer from Mantra, Diyas, Franklite, Searchlight, Endon, Eglo, Phillips Lighting, Massive Lighting, JH Miller and many many more.. We're also the main supplier to many high street lighting companies and we're well established in the wholesale marketplace. We also specialize in supplying the UK's major building and development companies such as Barratt Homes, Wilmott Dixon, and major high street brands like Ted Baker to name but a few. We have literally kitted-out thousands of show homes throughout the UK. So what does this mean to you? Well, it means you get to benefit from our huge bulk buying discounts and from our amazing clearance lines. We'll always give you our best price; many of our products are discounted by 20% and some by as much as 55% off RRP.


Contact info

1.1

Bad

TrustScore 1 out of 5

668 reviews

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No recent history of asking for reviews

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1.1

All reviews

(668)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bought 2 Satin Silver Mother and Child Halogen Uplighter.

Very well packaged and very good delivery.Put one together all ok. 2nd one didn't have the glass disc for the top.Lighting at home contacted and after 10days the disc arrived.
The only thing I will complain about is the continuous buzzing from the dimmer switch for the top light on both lamps.I was told that was normal.I actually don't believe that. Possibly needs someone to look into this fault.It is very annoying if you are close to the unit.

March 12, 2017
Unprompted review
Rated 4 out of 5 stars

Friendly stafff good selection of lights

Good to look around and when you needed help staff gave good advice

March 1, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mrs. Tansley,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Lighting at Home

Very efficient service

February 26, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mrs. Mann,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Good product, delivered as expected

I am a first time customer and I am very please with the entire purchasing process and the quality of the product.

The delivery company should also be praised as I re-organised delivery to a local shop and that too was trouble free.

February 23, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mr. Wardle,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 4 out of 5 stars

Just a slight dint in the base

February 21, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mr. Larwood,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

light up

lamp as described-provides good light and quality good for the price which was reasonable.

February 15, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Spragg,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 4 out of 5 stars

Arrived quickly in good condition apart from lack of wall fixings.

I would use them again

February 12, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mr. Dowle,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

good product

good company to deal with and good products

February 7, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Dorrinda,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Lighting delivery

You told me the time that it would be delivered as between 11.21 and 12.21 and it was actually about 12 25

January 30, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mr. Wells,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Chandelier

Really good unit. Looks good. Easy to fit. Value for money. Lights up whole room (it's a big room) wonderfully 5 out of 5

January 28, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Anthony,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Speedy delivery, excellent lights

(as above....)

January 23, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Joseph,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Hope to be of service to you again very soon.

Kind Regards,
Lighting at Home.

Rated 5 out of 5 stars

Great Service

Really good communication regarding delivery and speedy response when there was a slight problem on receipt - they picked light up from our house and delivered it back with problem sorted the same day. Absolutely love the light and found their service first rate.

January 8, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mrs. Wright,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Kind Regards,

Lighting at Home.

Rated 5 out of 5 stars

Recommendation

No reservations in recommending, first class in all sectors.
If you were to receive New Years honours, it might have to be a Knights of the Realm.

Well done

January 1, 2017
Unprompted review
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Reply from www.lightingathome.co.uk

Hi Mr. Blundell,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Kind Regards,

Lighting at Home.

Rated 5 out of 5 stars

This was a perfect internet transac …

This was a perfect internet transaction. Pre-sales queries were answered promptly and in a friendly manner. Once I had placed my order it was despatched quickly and received quickly. Based on this experience I would use this company again without hesitation.

January 1, 2017
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Kind Regards,

Lighting at Home.

Rated 5 out of 5 stars

Great service

Trying to match a set of old wall lights I found some on Lighting at Home but they only had one so they just went ahead and sourced me another pair from another provider at the original price. Many thanks

December 30, 2016
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi Mr. Spencer,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Kind Regards,

Lighting at Home.

Rated 5 out of 5 stars

Mother and child lamp

Quick delivery and lamp is fantastic

December 22, 2016
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Kind Regards,

Lighting at Home.

Rated 5 out of 5 stars

Excellent service - highly recommended

Good value and speedy service

December 22, 2016
Unprompted review
www.lightingathome.co.uk logo

Reply from www.lightingathome.co.uk

Hi,

Thank you so much for your review, we really do appreciate the time our customers take to respond to our review requests and aim to provide a first class service at all times.

Kind Regards,

Lighting at Home.

Rated 5 out of 5 stars

the worst experience ever

bought two lights, one came wrong color, the other one came defected, they exchanged the last one, but I changed my mind, agreed to keep the first one though which actually was wrong color. Still waiting for a refund for the last one - its been 6 working days, wrote two emails with no reply over a week! completely wrong approach to a customer

December 16, 2016
Unprompted review

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