London & Kent Surveyors Reviews 

361
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, noting that the knowledgeable professionals consistently go above and beyond expectations. Customers frequently mention that booking a property survey online is exceptionally simple, quick, and efficient throughout the entire process. The final survey reports are described as extremely thorough, detailed, and accompanied by helpful photographs that bring complete clarity. Some people were satisfied with the dedicated follow-up consultations that effectively answer questions and alleviate any potential purchasing concerns. Consumers also deeply appreciate the approachable staff who coordinate smoothly with estate agents to ensure a completely seamless and stress-free journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, fast turnaround... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, thoroughness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, seamless process... See more

Booking process

People report positive experiences with the booking process, describing it as quick, seamless, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was super Quick to book online. Very simple portal to make payment. Survey completed throughly and in a great level of detail. Report was very clear with colour grading and numeri... See more

Rated 5 out of 5 stars

We are very happy customers. The survey report was thorough but also easy to understand. Especially their inspection using the drone is great. They found an issue with the roof tiles which can be diff... See more

Rated 5 out of 5 stars

L&K are very good at what they do. This is the 2nd time I’ve used them and I’ve been extremely pleased on both occasions with their knowledge and professional attitude. They are well worth waiting for... See more

Rated 5 out of 5 stars

The process from start to finish was simple and stress free. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within weeks of booking it and the repo... See more


Company details

  1. Chartered Surveyor

Written by the company

London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years. Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property. As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(361)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to book on line. Prompt in actioning and an easy to read, thorough, detailed report with a helpful follow up call to discuss the details after. Report was written and issued within 3 days. Would recommend.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

My survey was very easy to book and it was great value. The report came back very detailed with lots of photos. David was the surveyor who did the report and he called me promptly on the day that was arranged to discuss his findings. He was very friendly and he made things very easy to understand. I would have no hesitation in recommending London and Kent Surveyors to my family and friends.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great turn around

Great experience from start to finish.
Communication was brilliant, survey was booked quickly and the report was detailed with all required information. The traffic light system make the report a lot easier to understand.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and Thorough Report

Booking the survey was straightforward and the team were friendly and easy to communicate with throughout. The report was delivered within a few days and was very detailed, clearly highlighting everything I needed to know and giving me a much better understanding of the flat. The follow-up call was also really useful and gave me the opportunity to ask questions and discuss the findings in more detail. I'd happily recommend them to anyone looking for a professional, efficient, and thorough surveyor.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Our experience with London & Kent Surveyors was excellent! Kieran was very professional and efficient, helping us out all our questions before and after the survey. Highly recommend using L&K Surveyors!

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

I'm really happy that I chose London &…

I'm really happy that I chose London & Kent Surveyors for my survey. The flat I'm purchasing is a loft conversion and getting a good view of things like the roof using drones really made this stand out for me. Samuel was fantastic. He gave me clear and understandable advice. He answered so many of my questions which really eased my anxiety as a first time buyer. Thanks so much and really pleased with the service!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Service was excellent from the moment…

Service was excellent from the moment we booked the survey, after the survey was carried out we received a very thorough break down of what was found. Kieran was superb when we had our follow up call and ran through any questions we had putting our mind at easy.

June 19, 2026
Unprompted review
Rated 4 out of 5 stars

RICS survey

Pretty decent overall, some pros are they use a drone to surveil the roof which not all surveyors do. Negatives are that they don't give any prices for remediation so it's difficult to immediately judge what kind of budget you are in for!

They do offer a follow up call to clarify the report which is very helpful.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t fault them

Couldn’t fault them. First time I have had to do a level 2 survey. Company spoke both myself and my partner through it and the follow up call with Kieran helped us with any questions following the survey. Speedy service and would use again in the future!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience from start to finish with London & Kent Surveyors

London & Kent Surveyors were great. Easy to contact and schedule,and communicative throughout the processes. The follow-up call with the Surveyor who examined the property was helpful, and he took the time to answer all of the questions I had. Very friendly and thorough, would recommend to anyone buying a house in the area.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use, easy to understand

Easy to use, straight forward service with great communication. From booking to the post-survey call with our surveyor - our experience was excellent. The process was easy to understand and David was a pleasure to talk to, he answered all of our questions and explained things in simple terms.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very easy to book the survey on our prospective house purchase. Kept fully informed throughout, told when survey had been completed and received the survey timely. Fantastic service that we were able to book to speak directly to the surveyor and raise any concerns, we would definitely use this company again and recommend to use.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

This is the 2nd I've personally used…

This is the 2nd I've personally used L&K. My sister used them also very recently. All of us have only great things to say. Samuel was great, met me at the property and talked me through everything. Highly Recommend.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

I recently used Kent and London…

I recently used Kent and London Surveyors for a Level 3 survey, and I was very impressed with their service.
The reception team was always friendly, helpful, and easy to reach whenever I called. The surveyor was professional, punctual, and kept me informed throughout the process.
I was initially given the first available appointment, but when a cancellation became available, they proactively contacted my estate agent and arranged an earlier survey, which helped speed things up considerably.
The service was efficient from start to finish, and I am now waiting for the report as promised. I would highly recommend Kent and London Surveyors to anyone looking for a professional and reliable surveying company.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great company quick and very…

Great company quick and very proffesional to get the work done. We had a survey done with them in the process of purchasing a house and they helped massively.

Thank you

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. Communication was clear throughout, the survey was completed quickly, and the report was detailed and easy to understand. Highly recommended.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to book online

Very easy to book online. Great communication to let me know if any changes of date, they actually brought it forward by a few days, and also communicated when they had finished the survey.
The report was very clear and easy to read. I paid for a level 3 so it included drone pictures to show the roof which was helpful. I would recommend your services to others. Thank you

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Swift level 2 Survery

I had this company recommended to me through my estate agents. From the first moment they were on the front foot. It was easier to book a survey and this was done in quick time. The report given was thorough and easy to understand. It was also followed up by a phone call to run through any misconceptions or concerns. Would recommend and will use again.

June 4, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look