London & Kent Surveyors Reviews 

361
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, noting that the knowledgeable professionals consistently go above and beyond expectations. Customers frequently mention that booking a property survey online is exceptionally simple, quick, and efficient throughout the entire process. The final survey reports are described as extremely thorough, detailed, and accompanied by helpful photographs that bring complete clarity. Some people were satisfied with the dedicated follow-up consultations that effectively answer questions and alleviate any potential purchasing concerns. Consumers also deeply appreciate the approachable staff who coordinate smoothly with estate agents to ensure a completely seamless and stress-free journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, fast turnaround... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, thoroughness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, seamless process... See more

Booking process

People report positive experiences with the booking process, describing it as quick, seamless, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was super Quick to book online. Very simple portal to make payment. Survey completed throughly and in a great level of detail. Report was very clear with colour grading and numeri... See more

Rated 5 out of 5 stars

We are very happy customers. The survey report was thorough but also easy to understand. Especially their inspection using the drone is great. They found an issue with the roof tiles which can be diff... See more

Rated 5 out of 5 stars

L&K are very good at what they do. This is the 2nd time I’ve used them and I’ve been extremely pleased on both occasions with their knowledge and professional attitude. They are well worth waiting for... See more

Rated 5 out of 5 stars

The process from start to finish was simple and stress free. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within weeks of booking it and the repo... See more


Company details

  1. Chartered Surveyor

Written by the company

London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years. Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property. As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

361 reviews

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4.9

All reviews

(361)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Experience from start to finish was…

Experience from start to finish was excellent. once instructed L&K do all the work. In our instance, once instructed, they managed to book in the survey within 2 weeks and once the property had been accessed the report was finalised within 3 days. Report was thorough and extremely useful to understand the condition of the property.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Had a survey carried out by David…

Had a survey carried out by David Powell.

David was great. He flagged up some bits we had missed during viewings and booked a follow-up call to help explain what was worth investigating & what was just in there as useful information for things that will eventually need maintenance.

Overall, very pleased with the whole experience.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

As first time buyers this was our first experience with a survey company and I couldn’t fault it. Booking the survey was super quick and easy and the report itself was very thorough. I would absolutely recommend this company to anyone else looking for a house survey and would use them again should we need this service in the future. Really reasonably priced for the service we received.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Level 2 Survey

Every detail about this level 2 survey was excellent. Booking online was easy and the survey was done quickly. I received an extensive report just a few days afterwards. The feedback was equally impressive. I booked a 30 minute phone call with the surveyor (Kieran Braddick) who was extremely helpful and professional, answering my questions and alleviating any concerns I had. I would defifitely recommend London & Kent Surveyors.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward - great communication

Everything about this process was top-tier. Excellent communication, punctual delivery of the report, and a hassle-free booking experience with the payment. It was a pleasure to use them, and I appreciate how straightforward they made every step of the report.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless booking process

The booking process was incredibly seamless and efficient. On the higher end of price however the service was worth it. Fast turnaround and the service was incredibly thorough.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Discussed what type of survey I would…

Discussed what type of survey I would require and they didn’t try to upsell me to full structural survey as the property I was buying was only 12 years old but they did explain the difference in the surveys .
Great communication and excellent report , was easy to understand, would definitely recommend using this company

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great survey experience

Very easy to book survey online and set up an account. Great communication via email on the update on the process. Survey included everything that was required for our successful house purchase.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend - honest, helpful & quick turnaround

I compared a number of quotes before selecting a surveyor. The key reasons I choose London & Kent surveyors is because: (i) they were honest about my requirements, and did not attempt to upsell me from Level 2 to Level 3 or add-on a valuation report too; (ii) availability was reasonable (1-2 weeks); (iii) the report turnaround was prompt and on time (3-4 days) with follow up calls arranged relatively promptly; (iv) they also provided suggestions to handle follow ups; and (v) they explained the concern areas of the report in understandable terms with colour coding; and (vi) they also offer a free interactive free report that helps provide colour / content on the area and property value. I would highly recommend.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Survey was easy to book and we got a slot within a few days. Our surveyor was very professional and polite and explained things well. We received our report within 3 days which was great

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience of London & Kent…

Our experience of London & Kent Surveyors was great, it was very easy to navigate the website and for more information, arranging the survey and payment. They was able to arrange the survey swiftly with no need for our involvement at all after the information we provided them. The report we received was detailed and very well written, making it easy to understand. The process from start to finish was seamless and we cannot recommend these guys enough.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The whole process was smooth and efficient. We were able to book online easily, were contacted promptly, and a survey date was arranged quickly.
We received the results even before the stated deadline. Very professional and reliable service. We are very happy with their service and would highly recommend them.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

Very professional and adhered to what was agreed. Provided a very detailed report which has helped me to understand the current issues and risks of the property that I intend to buy. This has also helped me in the negotiation process. London & Kent Surveyors followed the agreed timescale and overall, happy with the work done.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Booking was simple

Booking was simple, availability was good. The surveyor was extremely thorough. The report was available within a few days, it was easy to read and understand and then go finish off, the surveyor phoned to discuss the report and answer any questions I had.
I’ve paid for a few surveys before and this company has definitely been the best.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, quickly organised a date to inspect the property, got the report promptly with lots of pictures and recommendations including why the some things certain ratings. Highly recommend

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Comprehensive Survey with Great Follow-Up Support

The buyers of our property used London & Kent Surveyors, and we saw first-hand how thorough they were during the inspection, which gave us the confidence to use them ourselves.

The booking process was very efficient, supported by excellent customer service throughout. The report was comprehensive and detailed, with plenty of photos included. The post-survey call with David was especially helpful and reassuring — he took the time to explain all of our questions and concerns clearly and in detail.

Overall, we were very impressed with London & Kent Surveyors.

May 6, 2026
Unprompted review

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