Service was super Quick to book online. Very simple portal to make payment. Survey completed throughly and in a great level of detail. Report was very clear with colour grading and numeri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years. Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property. As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.
Contact info
Regus, Admirals Park, DA2 6QD, Dartford, United Kingdom
- 0203 393 1372
- hello@lksurveyors.co.uk
- www.lksurveyors.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Experience from start to finish was…
Experience from start to finish was excellent. once instructed L&K do all the work. In our instance, once instructed, they managed to book in the survey within 2 weeks and once the property had been accessed the report was finalised within 3 days. Report was thorough and extremely useful to understand the condition of the property.
Had a survey carried out by David…
Had a survey carried out by David Powell.
David was great. He flagged up some bits we had missed during viewings and booked a follow-up call to help explain what was worth investigating & what was just in there as useful information for things that will eventually need maintenance.
Overall, very pleased with the whole experience.
Brilliant service!
As first time buyers this was our first experience with a survey company and I couldn’t fault it. Booking the survey was super quick and easy and the report itself was very thorough. I would absolutely recommend this company to anyone else looking for a house survey and would use them again should we need this service in the future. Really reasonably priced for the service we received.
Quick and efficient service
Quick and efficient service, was easy to book and make payment. Would recommend!
Excellent Level 2 Survey
Every detail about this level 2 survey was excellent. Booking online was easy and the survey was done quickly. I received an extensive report just a few days afterwards. The feedback was equally impressive. I booked a 30 minute phone call with the surveyor (Kieran Braddick) who was extremely helpful and professional, answering my questions and alleviating any concerns I had. I would defifitely recommend London & Kent Surveyors.
Straightforward - great communication
Everything about this process was top-tier. Excellent communication, punctual delivery of the report, and a hassle-free booking experience with the payment. It was a pleasure to use them, and I appreciate how straightforward they made every step of the report.
Seamless booking process
The booking process was incredibly seamless and efficient. On the higher end of price however the service was worth it. Fast turnaround and the service was incredibly thorough.
Discussed what type of survey I would…
Discussed what type of survey I would require and they didn’t try to upsell me to full structural survey as the property I was buying was only 12 years old but they did explain the difference in the surveys .
Great communication and excellent report , was easy to understand, would definitely recommend using this company
Great survey experience
Very easy to book survey online and set up an account. Great communication via email on the update on the process. Survey included everything that was required for our successful house purchase.
Highly recommend - honest, helpful & quick turnaround
I compared a number of quotes before selecting a surveyor. The key reasons I choose London & Kent surveyors is because: (i) they were honest about my requirements, and did not attempt to upsell me from Level 2 to Level 3 or add-on a valuation report too; (ii) availability was reasonable (1-2 weeks); (iii) the report turnaround was prompt and on time (3-4 days) with follow up calls arranged relatively promptly; (iv) they also provided suggestions to handle follow ups; and (v) they explained the concern areas of the report in understandable terms with colour coding; and (vi) they also offer a free interactive free report that helps provide colour / content on the area and property value. I would highly recommend.
Great experience
Survey was easy to book and we got a slot within a few days. Our surveyor was very professional and polite and explained things well. We received our report within 3 days which was great
Professional and good service.
Professional and good service.
Highly recommend as they do follow up call and clear reports
Our experience of London & Kent…
Our experience of London & Kent Surveyors was great, it was very easy to navigate the website and for more information, arranging the survey and payment. They was able to arrange the survey swiftly with no need for our involvement at all after the information we provided them. The report we received was detailed and very well written, making it easy to understand. The process from start to finish was seamless and we cannot recommend these guys enough.
Excellent
The whole process was smooth and efficient. We were able to book online easily, were contacted promptly, and a survey date was arranged quickly.
We received the results even before the stated deadline. Very professional and reliable service. We are very happy with their service and would highly recommend them.
Very straight forward and efficient
Very straight forward and efficient. Instruction, booking and review of very thorough report was excellent
Excellent work
Very professional and adhered to what was agreed. Provided a very detailed report which has helped me to understand the current issues and risks of the property that I intend to buy. This has also helped me in the negotiation process. London & Kent Surveyors followed the agreed timescale and overall, happy with the work done.
Booking was simple
Booking was simple, availability was good. The surveyor was extremely thorough. The report was available within a few days, it was easy to read and understand and then go finish off, the surveyor phoned to discuss the report and answer any questions I had.
I’ve paid for a few surveys before and this company has definitely been the best.
Brilliant
Brilliant, quickly organised a date to inspect the property, got the report promptly with lots of pictures and recommendations including why the some things certain ratings. Highly recommend
Booking was extremely straightforward…
Booking was extremely straightforward and it was nice to be able to track progress on the online portal. Report was thorough and easy to understand as well. Thank you!
Comprehensive Survey with Great Follow-Up Support
The buyers of our property used London & Kent Surveyors, and we saw first-hand how thorough they were during the inspection, which gave us the confidence to use them ourselves.
The booking process was very efficient, supported by excellent customer service throughout. The report was comprehensive and detailed, with plenty of photos included. The post-survey call with David was especially helpful and reassuring — he took the time to explain all of our questions and concerns clearly and in detail.
Overall, we were very impressed with London & Kent Surveyors.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








