Lloyd Energy Reviews 

161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, friendly, and helpful approach, often noting clear explanations and a calm, non-pushy manner. The customer service is frequently highlighted as excellent, making interactions pleasant and stress-free for many. Consumers are particularly impressed with the company's ability to secure the best deals and competitive prices for their energy needs. Reviewers often mention significant savings and excellent value for money, simplifying the process of switching suppliers. The overall service is described as efficient and smooth, with many customers trusting the company for long-term energy solutions.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting professionalism,... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they were quoted the best... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently reporting that the company secures... See more

Customer service

Customers report positive experiences with customer service, highlighting the helpfulness and politeness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Ben Tennyson several times over the last months. He is very professional, has a lovely calm manner and is not at all pushy. He understands that at this moment in time as a local H... See more

Company replied

Rated 5 out of 5 stars

I have just switched my energy supply with Lloyd Energy. I spoke several times with Ben Tennyson who was very professional. He explained the whole process clearly whilst being very jolly and friendly... See more

Company replied

Rated 5 out of 5 stars

I'd just like to take this opportunity to commend a member of your team who has been exemplary in his approach to selling Lloyd Energy. Having built up a working relationship over many years. His tire... See more

Company replied

Rated 5 out of 5 stars

I have dealt with Lee since 2018 at Lloyd energy. He has been excellent in securing me with the best electric deal and his attention to detail, not just business but personal is astonishing, 2 year af... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Electric Utility Company
  4. Gas Company
  5. Price Comparison Site
  6. Utility Contractor

Written by the company

Lloyd Energy is your dedicated energy broker, specializing in securing tailored Gas and Electricity contracts for businesses of all sizes. Unlike typical brokers, we don’t just find you a deal—we create a strategy that optimizes your energy spend in both the short and long term.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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1-star

No recent history of asking for reviews

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How this company uses Trustpilot

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4.8

All reviews

(161)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient, competitve and professional

Ruby Khan at Lloyd arranged a competitively priced new energy contract for us and was very professional and pleasant to deal with. She answered any questions we had promptly and dealt with everything very efficiently. We have been in touch with several brokers and this was the most reassuring experience by far.

January 31, 2025
Rated 5 out of 5 stars

Ben Tennyson is so professional to…

Ben Tennyson is so professional to speak with . He helped a relative of mine so she gave him my number to see if he could save me money on my gas and electricity account. I was put at ease straight away and it shone through that he was genuine. He explained everything without any pressure. It’s nice to speak with someone who genuinely wants to help. And yes he did save me quite a bit of money. I didn’t have time to search around myself, so this company are a breath of fresh air. I can’t thank Ben enough for saving my business a substantial amount . I won’t hesitate to deal with him again in the future . Thank you so much Ben

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of speaking with Ben…

I had the pleasure of speaking with Ben Tennyson, an energy broker, and I must say he is one of the best professionals I've ever dealt with. Ben's calm demeanor, professionalism, and deep knowledge truly stand out. He takes the time to explain everything thoroughly without making you feel pressured, which is rare in this industry. Thanks to him, I’ve saved a significant amount on my electricity and gas bills. If you get a call from him, don’t hesitate—sign the contract. Ben is trustworthy, and you’re in safe hands. Lloyd Energy is the ideal choice for your business energy needs, and Ben Tennyson is absolutely the person to guide you through it. Highly recommended!

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

Check the price with the supplier before buying

I thought about posting a review here but want to warn people - as anyone reading this probably already knows this company really pushers for a sale pretending their rate is exceptional and about to go up if you dont sign immediatly.

I stalled and called the provider directly who offered me a noticeably cheaper price by going directly so recommend anyone being pressed to signup checks this

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Sound knowledge

Lloyd energy have just arranged a new electricity contract for us,and I would like to thank Patrick for guiding us through the process.A single point of contact has proved to be invaluable.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Alice Smith top notch!!

Alice Smith was so very friendly, helpful and communicative. She really went above and beyond to ensure we received the best deal possible.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service

I have 2 businesses with 4 energy accounts and have used Steven as our preferred agent. We have been with Lloyds for around 5 years and would always go back because of the professional, courteous and competent service we receive. 5 star Steven and 5 star Lloyds.

August 21, 2024
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Customer service was very good and…

Customer service was very good and dealt with my enquiry efficiently

July 23, 2024
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Very helpful

Very helpful in arranging a new contract for our business and obtaining favourable rates. Also listened to our business requirements to get a supplier and tariffs that were best for us, We dealt with Ruby Khan, who was extremely helpful, polite and transparent with all details.

July 29, 2024
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Emma was great to deal…

Emma was great to deal with,courteous,helpful,and got the best deal on the day,also Austin was able to guide me to the best electricity deal and helped me through the terms ,conditions and signing of the forms,great company you can trust, which is not very often these days !

July 26, 2024
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Ruby was very helpful

Ruby was very helpful, friendly and saved me a bit of money.

June 25, 2024
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

DEALING WITH REHMAN

I AM DEALING WITH REHMAN, HE IS VERY HELP FULL AND EXCELLENT EXPERT.

March 27, 2024
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Rajinder helped me to get the cheapest…

Rajinder helped me to get the cheapest prices for my business electricity. He explained everything very thoroughly and no hidden charges. Thank you Rajinder for your help and I wish you all the best in future.

December 18, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Robin is a very nice person with good…

Robin is a very nice person with good empathy.

December 7, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Robin is persistent but professional

Robin has sorted out our new contract and the prices are competitive. To be honest, initially, I felt pressured by his persistence. Try to remember, for us in business, sourcing a new contract is just one of many different tasks in any given time period. Daily calls can become frustrating. However, Robin's manner was professional throughout and he came through for us in the end. I would recommend him and Lloyd Energy

November 1, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Harmeet Singh John Peterson has been…

Harmeet Singh John Peterson has been helping us to renew our energy contracts for several years. He has always been professional and courteous, given his opinion on the best rates and what is right for us given our situation, and I have no hesitation in recommending him and Lloyd Energy. Excellent service from someone who is now considered a friend.

December 5, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

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