Lloyd Energy Reviews 

161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, friendly, and helpful approach, often noting clear explanations and a calm, non-pushy manner. The customer service is frequently highlighted as excellent, making interactions pleasant and stress-free for many. Consumers are particularly impressed with the company's ability to secure the best deals and competitive prices for their energy needs. Reviewers often mention significant savings and excellent value for money, simplifying the process of switching suppliers. The overall service is described as efficient and smooth, with many customers trusting the company for long-term energy solutions.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting professionalism,... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they were quoted the best... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently reporting that the company secures... See more

Customer service

Customers report positive experiences with customer service, highlighting the helpfulness and politeness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Ben Tennyson several times over the last months. He is very professional, has a lovely calm manner and is not at all pushy. He understands that at this moment in time as a local H... See more

Company replied

Rated 5 out of 5 stars

I have just switched my energy supply with Lloyd Energy. I spoke several times with Ben Tennyson who was very professional. He explained the whole process clearly whilst being very jolly and friendly... See more

Company replied

Rated 5 out of 5 stars

I'd just like to take this opportunity to commend a member of your team who has been exemplary in his approach to selling Lloyd Energy. Having built up a working relationship over many years. His tire... See more

Company replied

Rated 5 out of 5 stars

I have dealt with Lee since 2018 at Lloyd energy. He has been excellent in securing me with the best electric deal and his attention to detail, not just business but personal is astonishing, 2 year af... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Electric Utility Company
  4. Gas Company
  5. Price Comparison Site
  6. Utility Contractor

Written by the company

Lloyd Energy is your dedicated energy broker, specializing in securing tailored Gas and Electricity contracts for businesses of all sizes. Unlike typical brokers, we don’t just find you a deal—we create a strategy that optimizes your energy spend in both the short and long term.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(161)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lee called who was a pleasure to deal with made switching contracts very smooth

I was called by Lee who was very pleasant to talk to and very informative. He gave me a better deal with British Gas than British Gas could offer and made it very easy to renew my contract. I will definitely deal with Lloyd Energy in the future and hopefully, Lee will assist with my future contracts.

November 21, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Excellent Service and Unbeatable Rates

Title: Excellent Service and Unbeatable Rates: My Experience with Lee at Lloyd Energy
Rating: ★★★★★
I recently made the decision to switch to Lloyd Energy for my electricity needs, and I couldn't be happier with the service and rates they offer. As a satisfied customer, I would highly recommend them to anyone in search of a reliable and cost-effective electricity provider.
From the moment I was contacted by their Lee, I was impressed with his professionalism and eagerness to assist me. He patiently guided me through the sign-up process, answering all my questions and addressing any concerns I had. His friendly and knowledgeable attitude helped ease any uncertainties I had about making the switch.
One of the standout features of Lloyd Energy is their commitment to offering competitive rates. Compared to my previous provider, I noticed a significant decrease in my monthly electricity bills. This has provided me with peace of mind and an opportunity to save money without sacrificing quality service.
Lastly, I must commend the excellent customer support provided by Lee at Lloyd Energy Whenever I've had questions or issues, he has been prompt in responding and finding resolutions. His patience, friendliness, and willingness to go the extra mile truly set him apart from other companies.
In conclusion, my experience with Lloyd Energy has been nothing short of outstanding. From their top-notch customer service to their unbeatable rates, they have exceeded my expectations in every way. If you're looking for a dependable electricity provider that genuinely cares about its customers, I wholeheartedly recommend choosing Lloyd Energy

November 24, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Dear Adrian,

Thank you so much for taking the time to share your experience with Lloyd Energy! We are delighted to hear that you are enjoying our service and finding value in our competitive rates.

We are particularly pleased to hear about your positive interactions with Lee. We take great pride in the professionalism and eagerness of our team, and it's wonderful to know that Lee's assistance during the sign-up process left a lasting impression. We understand that switching providers can be a significant decision, and we strive to make the transition as smooth and informative as possible.

It's fantastic to learn that you've noticed a significant decrease in your monthly electricity bills compared to your previous provider. Providing cost-effective solutions to our customers is a top priority, and we are glad to see that our commitment to competitive rates is making a positive impact on your budget.

We greatly appreciate your commendation of Lee's excellent customer support. We believe that exceptional customer service is a key component of a successful partnership, and we are thrilled to have exceeded your expectations. Lee's dedication to promptly addressing your questions and concerns reflects our commitment to going the extra mile for our valued customers.

Your recommendation means the world to us, and we are grateful for the opportunity to be your chosen electricity provider. If you ever have any further questions or need assistance, please don't hesitate to reach out. We look forward to continuing to provide you with outstanding service and unbeatable rates.

Thank you once again for choosing Lloyd Energy!

Best regards,

Lloyd Energy Team

Rated 5 out of 5 stars

Great Saving! Great Service!

Rajinder came across very professional, very polite and got me a great deal so i was more than happy to sign up.

November 15, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 4 out of 5 stars

Helpful

Recently joined in August.
Patrick was very helpful to try get me the best price.

Thank you.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

monica very helpful

November 29, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 4 out of 5 stars

Patrick has just helped me to renew my…

Patrick has just helped me to renew my electricity contract, and has been most helpful. This is the first time I have dealt with Lloyd Energy, and whilst I did find the initial persistent cold calling irritating, once I had been transferred to Patrick who was knowledgeable and polite, we were able to do a deal. I feel confident having him as my account manager.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Straight forward advice

Robin at Lloyd Energy was most helpful at a time when there was so much conflicting information going aound concerning energy prices He was able to deal with my needs in a very professional way and explained the details in a manner which I could easily understand.

June 20, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

always managed to get me the best deal...

I've dealt with Patrick for a number of years now and he has always managed to get me the best deal - I do check! I've found him to be friendly and polite. He is also transparent with his commission costs which is more than I can say for most.

November 20, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Monica is very good employee given very…

Monica is very good employee given very good contract can’t find that anywhere thanks for your help

November 20, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Alice&Kevin

Alice&Kevin, very friendly and professional advisor.

November 14, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Suitable energy content

In our case, Mr. Rajinder Singh helped us a lot. His very helpful person. With the assistance of him our process goes very smooth. I personally recommend to other people as well.
Thanks

November 14, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Very helpful and professional

We have dealt with Max at Lloyd Energy for many years now and he has always been helpful, professional, knowledgeable and very prompt when our renewal dates have been coming up. We appreciate his careful explanations and the generous offers he has been able to obtain. Thank you Max!

November 10, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Joined Lloyd energy this year

Joined Lloyd energy this year, Robyn was very helpful would highly recommend

November 9, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Robin been very helpful to me sence I…

Robin been very helpful to me sence I joined the company. I always been informed any thing changed and give me good deals.

November 9, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Great service

Lee Sitara from Lloyd Energy was very helpful and knowledgeable about the energy markets. He was able to fix a great price for our electricity and made the transfer process very easy. I would definitely recommend him.

October 16, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

The rates were reasonable

The rates were reasonable. Customer Representative (Monica) was so helpful. Overall experience was good.

September 18, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

We have been dealing with Lloyd energy…

We have been dealing with Lloyd energy for several years now, they search the market for you and make a very stressful job less stressful! We deal with Patrick Smith who I give credit to because he reminds me of all the business contract that are going to run out well in advance which has saved us a lot of money over the past years!
Thank you

November 9, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 4 out of 5 stars

Shanaawaz got me a good deal and he was…

Shanaawaz got me a good deal and he was very good at communicating the prices with different companies

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

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