Lloyd Energy Reviews 

161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, friendly, and helpful approach, often noting clear explanations and a calm, non-pushy manner. The customer service is frequently highlighted as excellent, making interactions pleasant and stress-free for many. Consumers are particularly impressed with the company's ability to secure the best deals and competitive prices for their energy needs. Reviewers often mention significant savings and excellent value for money, simplifying the process of switching suppliers. The overall service is described as efficient and smooth, with many customers trusting the company for long-term energy solutions.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting professionalism,... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they were quoted the best... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently reporting that the company secures... See more

Customer service

Customers report positive experiences with customer service, highlighting the helpfulness and politeness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Ben Tennyson several times over the last months. He is very professional, has a lovely calm manner and is not at all pushy. He understands that at this moment in time as a local H... See more

Company replied

Rated 5 out of 5 stars

I have just switched my energy supply with Lloyd Energy. I spoke several times with Ben Tennyson who was very professional. He explained the whole process clearly whilst being very jolly and friendly... See more

Company replied

Rated 5 out of 5 stars

I'd just like to take this opportunity to commend a member of your team who has been exemplary in his approach to selling Lloyd Energy. Having built up a working relationship over many years. His tire... See more

Company replied

Rated 5 out of 5 stars

I have dealt with Lee since 2018 at Lloyd energy. He has been excellent in securing me with the best electric deal and his attention to detail, not just business but personal is astonishing, 2 year af... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Electric Utility Company
  4. Gas Company
  5. Price Comparison Site
  6. Utility Contractor

Written by the company

Lloyd Energy is your dedicated energy broker, specializing in securing tailored Gas and Electricity contracts for businesses of all sizes. Unlike typical brokers, we don’t just find you a deal—we create a strategy that optimizes your energy spend in both the short and long term.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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No recent history of asking for reviews

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4.8

All reviews

(161)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

We have dealt with Austin at Lloyd Energy for some years now. He always provides us with the best possible deals on the market. Very polite and friendly. We highly recommend

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Patrick goes out of his way to make things easier

we have had a number of different electric contracts in the past and to be honest we have got into a bit of a muddle. i was very impressed with Patrick Smith from Lloyd energy he paved the way to a trouble fee switch over

June 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Lloyd' Energy representative Patrick…

Lloyd' Energy representative Patrick was fairly knowledgeable, resourceful, polite and courteous in his disposition. Offered a fair and competitive price when the market was volatile and was in constant contact to make sure that all was progressing satisfactory. There are a number of dates applicable and hence no particular date can be highlighted. However an approximate date could perhaps be categorized at being at the inception when the contract was first entered into.

March 30, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Lee from Lloyd energy

Lee from Lloyd energy found me a good deal on our electricity contract. He was friendly, knowledgeable and professional. When our contract comes up for renewal again i will be in contact with him.

September 30, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Had a great service from this company…

Had a great service from this company especially Rajinder Singh/Patrick Smith.hes been handling my enery account for a few years now..well mannered and very experienced great service....

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

I was very impressed with Austin who…

I was very impressed with Austin who organised the switch over to Eon energy for me .

August 4, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Alice from Lloyd Energy

Alice from Lloyd Energy, provided what i belive to be a competitive quotation for my electricity supply.
She was very efficient and had an excellent and friendly telephone maner.

November 7, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Ankush Sharma has been doing my energy…

Ankush Sharma has been doing my energy accounts for a number of years now and i have found him to be very knowledgeable and gets the best prices , highly recommended

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Excellent service

Austin always offers us the best deals. He is very proactive and calls us when the contracts are due for renewal. He handles any energy issues for us, saving us time on hold to the supplier ourselves. We are very happy with the service we receive.

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Great prices, friendly service.

I have dealt with Steven Igles at Lloyd energy for many years now, looking after my energy contracts. He has always given me great prices, compared with the current market. A really friendly chap to deal with, giving multiple options for future years, and never being arrogant or pushy. I would certainly recommend!

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi Lea,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Patrick Smith is the man!!

Patrick Smith is the man!!
We have had many years where Patrick has looked after our electric contract needs.
Always putting our needs first and getting us the best possible deal.
Keep doing what you're doing Patrick!

November 6, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi Jayne,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Going the extra mile…

Going the extra mile…
Patrick contacted me to offer help with renewing my energy contracts. I’m pleased to have dealt with him as he really knows the market and is prepared to put in the time and effort to get me the best deal. He answered all my many questions and was transparent about the commission issue. I feel confident that Patrick would help me with any issues with my energy supplier in the future, should they arise, which is reassuring. I can highly recommend Lloyd Energy.

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi Fiona,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Excellent service

Excellent service. Ruby went out of her way to get the best possible deal and subsequently saved my business a great amount of energy cost.
She has been great at following up with all the queries I had and saved me a lot of time searching for other suppliers. Thank you Ruby.

November 8, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi Mr. Patel,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Ankur is really good to understand your…

Ankur is really good to understand your needs and you will get fast response all the time .

November 5, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi Mr. Kumar,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

I would like to praise Ankur Kaushik…

I would like to praise Ankur Kaushik for his immense knowledge in business energy , offered me great deal for my business in this volatile market. Very calm , understanding n well spoken
Deserves promotions
Great work , well done
Thanks

September 14, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi Mr. Singh,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Lee was professional and friendly and…

Lee was professional and friendly and got us a good deal on our electric contract going forward. We will no doubt go back to him at the end of the contract.

October 27, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hello,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

A+ for Austin

Austin always reassures me if we have an overbearing salesman on the cold call. His service is excellent. well recommended

September 7, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hello,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

very professional very good service…

very professional very good service very low prices

November 7, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hello,

Thank you so much for taking the time to leave such a positive review on TrustPilot! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we're delighted to have you as a satisfied customer.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Best Regards,
Lloyd Energy

Rated 5 out of 5 stars

Very responsible and professional help from Monica

Such a great company and responsible person like Monica helped throughout the issue i had. never seen such a kind caring and responsible customer service ever before like Monica.
The issue with my previous unprofessional energy company led me in trouble for almost 3 months and Monica helped me without giving up throughout the 3 month period. Very Supportive and hope the company is really proud to have her working. Thank you Lloyd energy & specially Monica

October 2, 2023
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Hi,

Thank you so much for your incredibly kind words! We're thrilled to hear that Monica provided you with such exceptional and dedicated assistance. It's heartening to know that her support made a positive impact during a challenging period.

Monica is indeed an invaluable member of our team, and your recognition reinforces the pride we have in having her on board. We're grateful for your trust and for choosing Lloyd Energy.

If there's anything more we can do for you, please feel free to reach out. Thank you again for your encouraging feedback.

Best Regards,
Lloyd Energy

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