Localphone Reviews 167

TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I've used Localphone for many years, certainly at least 10. Never had an issue with them when calling Croatia. Having seen some other reviews complaining of credit running very quickly, or... See more

Rated 1 out of 5 stars

Finally its time to say bye to localphone. Thanks for the problems that came up recently. Firstly the expiry of your account with your third party provider and the recent one with ios upgrade. It made... See more

Rated 1 out of 5 stars

Absolutely unacceptable, disgusting service, cannot call a number I used to be able to, have sent contact details for customer service using their form NO RESPONSE . HAVE credit I want it back for a r... See more

Rated 2 out of 5 stars

When you try to top up your account, they will charge your credit card immediately, but it takes several hours before they add the credit to your account. This means if you run low during a call, y... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Localphone have slashed the cost of international calling! Each contact gets their own local number - no contracts, no hidden charges, and no monthly fees! We can save you up to 90% on calling internationally than the normal network providers in your country.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

167 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Dodgy

They let you make calls using the 5 minute test call service which they then forbid once you've started paying!

Difficult to use also.

May 15, 2014
Unprompted review
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