I've used Localphone for many years, certainly at least 10. Never had an issue with them when calling Croatia. Having seen some other reviews complaining of credit running very quickly, or... See more
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Finally its time to say bye to localphone. Thanks for the problems that came up recently. Firstly the expiry of your account with your third party provider and the recent one with ios upgrade. It made... See more
Absolutely unacceptable, disgusting service, cannot call a number I used to be able to, have sent contact details for customer service using their form NO RESPONSE . HAVE credit I want it back for a r... See more
When you try to top up your account, they will charge your credit card immediately, but it takes several hours before they add the credit to your account. This means if you run low during a call, y... See more
Company details
Information provided by various external sources
Localphone have slashed the cost of international calling! Each contact gets their own local number - no contracts, no hidden charges, and no monthly fees! We can save you up to 90% on calling internationally than the normal network providers in your country.
Contact info
4 Paradise Street, S1 2DF, Sheffield, United Kingdom
- +442031293129
- support@localphone.com
- www.localphone.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Have been using it for more than 5 years now and very satisfied
Not sure what was experience of other people, but mine has been absolutely fantastic.
Their website is very advanced and you will hardly need to use customer service.
Its very economic too and there is no maintenance fee.
Dodgy
They let you make calls using the 5 minute test call service which they then forbid once you've started paying!
Difficult to use also.
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