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Rated 1 out of 5 stars

Now trading under loveartbylj on Instagram. Incredible this is able to happen and people will continue to be scammed. Love art by lj @loveartbylj

Rated 5 out of 5 stars

My daughter absolutely adores the canvas we bought her for Christmas. It looks fantastic on her bedroom wall. Laura was a delight to order from, always responded to me straightaway and nothing was t... See more

Rated 5 out of 5 stars

Gorgeous canvas, such an original way to express yourself with art. My husband loved his “love you more” canvas for his valentines gift. I can’t wait to purchase another canvas for future Birthdays et... See more

Rated 5 out of 5 stars

Came across their amazing work and absolutely loved it for our home therefore messaged about ordering a product and was providing amazing service from start to finish. Really liked the back and forth... See more

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3.4

Average

TrustScore 3.5 out of 5

73 reviews

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3.4

All reviews

(73)

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Rated 1 out of 5 stars

AVOID AVOID AVOID

I completely agree with the negative reviews.

Ordered July 2023, promised a 4-6 week wait, after a lot of chasing I got it in OCTOBER and it was not exactly what I ordered.

Laura said she will send a replacement. No replacement received. Told it was dispatched in early January and it’s why I couldnt have a refund when asked. Still chasing in February and told it was still being finished and would be dispatched the following week (so was never dispatched in early January)

I’ve had nothing but endless lies and heard every excuse under the sun.

She’s offered a refund which she promised but I’m still waiting weeks later and now she’s ignoring weeks of messages.

Instagram is full of people complaining on her posts which she is very quick to delete. She also has the audacity to advertise work to get more commissions but is clearly not able to fulfill those that have paid.

Still waiting for my refund. As are many. I’m sure she’s enjoying all that money she’s taken from hard working people.

Completely unprofessional way to run a business and shocking customer service.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even rate it 1 star AVOID

I wouldn’t even rate it 1 star
Avoid at all costs.
I ordered a canvas in August
After a long wait for completion, I received the canvas in NOVEMBER! I requested my wedding quote but received this with a word missing.
I informed Laura and she said she will send a replacement. No replacement sent after chasing her up for a few weeks so I asked for a refund in December.
The refund was promised but nothing processed.
Communication VERY poor.
Still waiting for my refund and no reply.
Disgusting customer service

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous canvas

Gorgeous canvas, such an original way to express yourself with art. My husband loved his “love you more” canvas for his valentines gift. I can’t wait to purchase another canvas for future Birthdays etc. Really good quality and great communication from seller!

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible artwork

Absolutely incredible artwork, customer service…everything!

Lollieart made the most beautiful piece as a gift, it’s just exactly what we wanted. I couldn’t recommend this lovely business enough, I will most certainly order again!

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, great communication. Excellent quality..I use my bespoke design in all my advertising and the compliments I get for it is all credit to Lollettiart x

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

I asked Lollettiart to make me a canvas…

I asked Lollettiart to make me a canvas in memory of my mum who passed away.
I am absolutely thrilled with it, it’s stunning and exactly what I imagined, if not better.
Nothing was too much trouble for her and communication was great.
I would recommend you to everyone and would definitely order again.
Thanks so much x

February 1, 2024
Unprompted review
Rated 2 out of 5 stars

Overpriced terrible canvas

Overpriced canvas. I wish I had saved the money went else where.
Numerous delays and lack of communication to the point I just accepted I was scammed as it was nearly 2 months late and little to no response on Instagram.
She did send it in the end however it was just an all round bad experience and the canvas I wouldn't say is worth what I paid at all.

October 22, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience and beautiful art

Laura made some bespoke word art for my daughter’s nursery which we absolutely adore. She was amazing to work with, super responsive and collaborative. I knew what I wanted the artwork to say - a cute saying my husband and I say to our daughter - and Laura sent me a few layouts to see what worked best and what I would like.

The piece looks great in the nursery, fitting in with the rest of the decor and artwork and was reasonably priced for a bespoke piece. The turnaround was 4 weeks and arrived within this time frame and well packaged.

Overall a lovely experience and a lovely piece of art that my daughter will hopefully treasure as she grows up.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

An Amazing work of Art for all homes

Well, what can I say…
Received the most beautiful pieces of art work 11.11 ( which has special meaning)
Packaged really well & sent with love.

Laura went out of her way to make sure placement & size of canvas was Correct.
Quick to respond to all my messages
( there were a few, as I’m OCD! )

Would recommend Laura at ‘Lottieart’ for a special piece of artwork for your home.
Or a gift- LOVE mine. Thankyou :)

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam and unresponsive

Laura was super quick to respond when I placed my order and said this would be sent within 4 weeks upon placing my order on 26 January 2024.

I have contacted Laura via instagram and her website with absolutely no response. She asks for payment via bank transfer and takes your money with no intention of making or sending out the goods you have ordered,

Her business is not registered with Companies House and she is dishonest and gives small businesses a bad name - I for one will not be putting trust in anyone else which is a shame for honest sellers trying to make a go of things.

We are all struggling at the moment but to steal from people is a disgrace.

Stay well clear of this seller complete scam and fraudster.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Scam! Do NOT waste your money!

I ordered from Laura last september being told her turn around is 5 weeks and here i am 21 weeks later no canvas, a bunch of lies and excuses sent to me and NO refund!
She is nothing but a theif! Please steer clear of this seller.

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

Scam seller - do not buy

Scam website it seems, looks very legitimate but Laura asks for payment by bank transfer, is very personable about a bespoke design and then doesn’t make the order, and clearly keeps the money.
Such a shame as supporting small businesses is so important, but people who do this let other sellers down.
Do not purchase from this seller!
I have seen lots of comments on her page to similar problems such as payment being made, and no product ever being sent, or a refund !

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible artist! I ordered a piece as a gift for my partner and it exceeded expectations. Delivery was quick and Laura communicated throughout the process. I will definitely be returning to purchase more pieces from Laura in the future, we have received many compliments on the one we currently have and my partner loves it! Thank you so much and keep up the amazing, incredibly talent work!

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

An amazing piece of art delivered for…

An amazing piece of art delivered for my writing room! Couldn’t fault the design and quality of the product!

Some small delays but Laura communicated at all points and even gave some feedback around my original ideas and sizing!

Highly recommend as a unique addition to your home! High quality and fairly priced!

December 1, 2023
Unprompted review

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