London Fifth Avenue Jewellery Reviews 

65
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

You refunded me a day or 2 after my order and I stall haven’t heard back as to why I got a refund.

Rated 1 out of 5 stars

Confirmation email sent to say goods on its way, then didn't hear anything for a week. Contacted the "company" which then said there was a problem with the transaction, even though the money was taken... See more

Rated 5 out of 5 stars

My Fiancé got my engagement ring from this lovely lady!! Absolutely in love with it! Gave advice on how to properly look after and clean it, definitely recommend! I will be getting both mine and my Fi... See more

Rated 5 out of 5 stars

Purchased the art decor cross,it is absolutely stunning. I thought the purchase had gone through twice because I lost the payment screen, a quick message was sent and within minutes it was verified on... See more

Company details

  1. Jeweler
  2. Jewelry Designer
  3. Jewelry Store

Written by the company

Our comprehensive range is widely admired in the trade, We continually search for the latest trends and styles to ensure that we can provide you with the most sought-after products. Our consistently high stock levels in conjunction with our Next Day Delivery policy, ensure you need never be without the latest must have piece.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(65)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dreadfully service.

Dreadfully service, paid for quick reply but have not received the ring yet, was told they mislaid my order, also told I will get sent the wrong size.
Fantastic business ethic.

May 11, 2023
London Fifth Avenue Jewellery logo

Reply from London Fifth Avenue Jewellery

Hi John you was offered a refund and no one has said they will send you the wrong size?

Rated 5 out of 5 stars

Purchased a few items

Purchased a few items been over the moon with it all. No problem with nothing and fast delivery.. all in all 5 stars from me

December 1, 2022
Rated 5 out of 5 stars

Art Decor Cross

Purchased the art decor cross,it is absolutely stunning. I thought the purchase had gone through twice because I lost the payment screen, a quick message was sent and within minutes it was verified only 1 payment had gone through, great communication. Super fast delivery and I would recommend 5th Avenue to anyone.

October 30, 2022
Rated 1 out of 5 stars

I would avoid this company

I would avoid this company.
I sent back a faulty item back in February to be told a new one would be sent out.
Have been in contact several times on Facebook via reviews Facebook messenger email and Instagram I am getting completely ignored. They finally reply months on lying that they have either sent or out or not had any messages from us when I have proof of all the times I have contacted. Disgusting service

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

On time packaged lovely and lovely items

August 29, 2022
London Fifth Avenue Jewellery logo

Reply from London Fifth Avenue Jewellery

Thank you so much x

Rated 5 out of 5 stars

Bracelet

Stunning Bracelet ‘
Will definitely order more

September 25, 2022
Unprompted review
London Fifth Avenue Jewellery logo

Reply from London Fifth Avenue Jewellery

Hi please bare with us your replacement will be out very soon.

Rated 2 out of 5 stars

Not received

Communication poor and delivery slow (yet to receive) will update on product when it arrives

July 15, 2022
London Fifth Avenue Jewellery logo

Reply from London Fifth Avenue Jewellery

Hi page, we don’t send out over the weekends please update on your product now it’s arrived

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look