My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... See more
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See what reviewers are saying
I purchased 50 6ft and 50 4ft bamboo sticks, they were the best price I could find and delivery cost was very reasonable. They were delivered within 3 days too! Started using them today and they are e... See more
Company replied
Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... See more
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... See more
Company details
Written by the company
Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.
Contact info
R/O 121 Theobalds Park Road, EN2 9BH, Enfield, United Kingdom
- 02038658184
- customerservice@londongrow.com
- www.londongrow.com
Quick turn around
Quick turn around, great communication, great product, great company.
February 24, 2025
Lots of delays in dispatching orders
It took a week to dispatch the order. This is showing that has happened on 3 of my last 5 orders. They only ever seem to dispatch after being chased nowadays. Used to be great but I'll be going else where now
January 28, 2025
Excellent, reliable Service
The product was delivered promptly and functioned exactly as advertised.
January 27, 2025
Jus what I needed and at the right price
December 27, 2024
I have not recieced all of my order
December 27, 2024
Issue I had was dealt with and sorted…
Issue I had was dealt with and sorted very quickly and communication was great. Gained a returning customer
November 26, 2024
order number LGH112485
December 10, 2024
Unprompted review
Terrible service, no communication, uses evri so very unlikely to receive an order.
They didn't even dispatch the order until after the delivery date had passed, after 2 weeks wait for a 3 day delivery I got an email saying evri would deliver, or course evri did not deliver. I eventually gave up waiting for it to arrive, I received no replies or updates until I told them to refund the order as it obviously was not going to arrive and I'm still waiting for my money back. Needless to say I will not be trying to buy from them again.
November 25, 2024
Very impressed with their customer service
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immediately collected back and sent us a replacement very soon after. A problem with the warehouse can always happen; what counts is their immediate willingness to get it sorted!! Thank you!
November 14, 2024
Unprompted review
Our order was dealt with quickly and…
Our order was dealt with quickly and efficiently with no fuss whatsoever.
November 26, 2024
This company just ignored my request…
This company just ignored my request for delivery I had my items delivered with items missing I messaged London grow had one reply that they will look in to this but received no reply back yet
November 25, 2024
Quick delivery and packaged well
Quick delivery and packaged well, Everything was perfect
October 30, 2024
order fulfilled on time in good order
October 28, 2024
Very affordable pots but very sturdy…
Very affordable pots but very sturdy and strong which makes bulk buying easier. Delivery was within about 4 days which was amazing
October 28, 2024
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