London Luggage Reviews 

A very prompt & reliable service supplying an excellent product at a competitive price. Given the range of products and standard of service it not really worth considering going any where else .

This is the first time I’ve used this company and everything from ordering to receiving my luggage was great. The only slight issue was one of the boxes was slightly damaged but all items were fine and nothing missing and it could have happened in transit. It wouldn’t put me off using this company again hence the 5 star review.

Goods excellent………but delivery driver delivered to wrong house, and took a totally non identifying photo as proof of delivery !

Super fast delivery, and a great price on my Samsonite suitcase.

Great pricing and super quick delivery, even with a customised product!

London Luggage are fantastic. I’ve ordered a backpack & wheeled case from them over the last few months & got them both for a very good price with 10% discount. In both transactions the items were delivered very promptly. Would definitely use LL again.

Everything was great. The product is as described. The product was fairly priced. The delivery was exactly as promised. I’ve used London Luggage before and will use them again.

Great service and fast delivery.

A wonderful, family owned business, which provides exceptional customer service. The owner went above and beyond to help with my order and was extremely knowledgeable about the product - no hard sell, just a genuine enthusiasm for the products sold. I would highly recommend!

The case I ordered was out of stock.
They called me & offered an alternative, which was delivered next day.
Great service.
Highly recommend this company.

This family-owned business is a great choice for luggage purchases. Patrick is extremely friendly, a good salesman, and very helpful. They had great discounted deals and sales on certain stock, gave honest reviews and went the extra mile to help us. Highly recommend.

Easy to use website swift delivery of my new suitcase which I thought was very competitively priced. Perfect.

Ordering and delivery was rapid couldn’t fault anything

Excellent delivery service,

Great price and quick delivery. Really happy

Quick and efficient shopping experience. Easy to navigate and order from the website.

⭐⭐⭐⭐⭐ 12/10 Service from Patrick at London Luggage, King's Cross
I had an exceptional experience with Patrick at London Luggage in King's Cross. He went above and beyond by coming in early on a Sunday specifically to help me, and even reserved two Briggs & Riley suitcases for me ahead of my visit.
Patrick's knowledge of the products was outstanding. He took the time to explain in detail the craftsmanship, features, and industry-leading warranty that Briggs & Riley offers, answering every question with genuine expertise and enthusiasm. It was clear that he really knows his products and cares about helping customers make the right choice.
What truly set the experience apart was the level of personal service. Patrick carefully embossed my initials onto the luggage, making the purchase feel even more special. Throughout the entire process, he was incredibly kind, patient, professional, and helpful.
In an age where great customer service can be hard to find, Patrick delivered an experience that exceeded every expectation. If you're looking for luggage and happen to visit London Luggage in King's Cross, you're in excellent hands.
A genuine 12/10 experience—thank you, Patrick!

Beautiful luggage . Great quality . Online purchase was easy and delivery was in two days to my front door

Easy to order online, website was clear and well laid out. A wide range of products available.
Delivery was as simple and on time.
Excellent experience, looking forward to using the item over the next months! 10/10