My Combi Microwave door wouldn't open. The repair man (Paul) from Lothian Domestics arrived within the promised time. He was smart, well-mannered, efficient and had the problem fixed within 30 minut... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The service was punctual and Paul's swift diagnosis was impressive. He was courteous, efficient, well-informed, and left everything neat and tidy. He truly saved the day when our oven failed just befo... See more
Company replied
Easy booking, quick fix, great service! Booking process was super easy on the website, transparent pricing, and good updates via text on status. Engineer Ross came out and solved issue quickly, kept... See more
Company replied
Lothian domestic , took just under a week to come to our fridge freezer, they are a small company, however when the engeneer(Steven) arrived he was very smart and knowledgeable and proceeded to work o... See more
Company replied
Company details
Written by the company
Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
Contact info
International House, 38 Thistle Street, EH2 1EN, Edinburgh, United Kingdom
- 0131 516 2080
- helpdesk@lothiandomestics.co.uk
- www.lothiandomestics.co.uk
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service from Ross
Ross attended to check my fridge freezer. He was prompt, polite and explained his diagnosis of the issue.
September 3, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
EXCELLENT
EXCELLENT. Every step from making prompt appointment to confirmation of arrival time on the day to quick repair and advice on future use of machine. Engineer Steven was fantastic
September 1, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Ross figured out the washing machine…
Ross figured out the washing machine issue instantly and advised how to use machine to prevent issue occurring again. Compared to other insurers this guy knew what he was talking about.
September 2, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Easy booking, quick fix!
Easy booking, quick fix, great service!
Booking process was super easy on the website, transparent pricing, and good updates via text on status. Engineer Ross came out and solved issue quickly, kept place clean, and had fix installed within 30 minutes. Brilliant overall!
September 1, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Good customer service
Good customer service - good communication, professional, courteous etc. Will call again.
August 29, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent service
Excellent service, very professional. Easy website to navigate when arranging appointments
August 29, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Very efficient service
Very efficient service. Warranty booking through Samsung. Scott ( the technician) diagnosed and fixed the problem quickly. Very pleased with the service.
August 28, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Prompt service
Prompt service - diagnosed fault quickly. Needed to source part, but as it was a BH it would be into following week before repair could be undertaken.
Happy to recommend.
August 13, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
A visit on a Saturday
A visit on a Saturday, given . Info as to when the engineer would arrive, professional, friendly service. Very impressed
August 23, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
ENGINEER WAS EXPERIENCED ALSO HE WAS…
ENGINEER WAS EXPERIENCED ALSO HE WAS FOUND THE FOLD SO I HOPE APLIANCE IS NOT COST ME ANYMORE PAYMENTS
August 20, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Steven the engineer from Lothian…
Steven the engineer from Lothian Domestics was very courteous and efficient. He found the fault to our washing machine and resolved the issue in no time
August 19, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great Service by a local company
Lothian Domestic provided a great service. Information was regularly updated regarding our appointment. The engineer came with the anticipated spare parts based on his understanding of the problem saving time for everyone. These proved to be the ones needed. Scot was a friendly and knowledgeable engineer and fixed the problem very quickly. We would thoroughly recommend this business to anyone.
August 19, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Engineer was very professional
The engineer Paul was very professional and took his time to explain everything fully.
August 16, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent
Excellent, the engineer was really brilliant, very clear in his explanation of the issue and resolving it, would not hesitate in recommending.
August 15, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Ross was first class in repairing our…
Ross was first class in repairing our Samsung fridge/freezer. This was the second time that we have used this company, excellent service
August 14, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Recommended
Ross arrived on time, very professional, courteous and left the area clean and tidy. Thank you
August 12, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Excellent service and Scott was super…
Excellent service and Scott was super helpful.
August 13, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
Great service
On time clean well presented and a very nice young man
Brilliant business to deal with.
August 14, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
heating element replaced in oven
I needed the heating element replaced in my oven. I made the booking early afternoon and managed to secure a same day appointment. The oven was fixed within 2 hours of the appointment being made.
August 12, 2025
Unprompted review
Reply from Lothian Domestics Ltd
Many thanks for your review and for choosing Lothian Domestics. We really do appreciate it.
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