LOTTIE LOUISE DESIGNS LTD Reviews 

179
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lottie supplied the invitations for my wedding and she was amazing to work with from start to finish answered all my questions and very quick turn around considering the complexity and scale of what I... See more

Rated 5 out of 5 stars

I found Lotties business through Instagram, such a lovely girl and company! Ordered two personalised candles for my boyfriend and I and they look absolutely stunning. The candles also smell unreal whi... See more

Rated 5 out of 5 stars

Such beautiful designs which arrive exactly how they look on the website! I ordered the personalised water bottle and the shorts/cami PJ set in grey which have both arrived in perfect condition!... See more

Rated 5 out of 5 stars

You wont be disappointed with Lottie’s house number plaque. They are exquisite. Unlike the generic signs you can get these are bespoke handmade quality signs, sturdy, weatherproof and a stateme... See more

Company details

  1. Wedding Service

Written by the company

Wedding Invitations, Personalised Signage, Business Signage. Personalised Gifts, Neons


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

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No recent history of asking for reviews

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4.7

All reviews

(179)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased a personalised robe and…

I purchased a personalised robe and wanted to change the initials on the front. I emailed and got a response straight away. The company is very prompt and professional as I received excellent service as they were able to change the text. I will definitely be ordering again.

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Personalised white box bag

I bought a personalised white box bag with ‘Mrs Willshere to be’ on it and i absolutely love it!! It’s such great quality and such a bargain at £25 too! As I’m sure most brides know, anything wedding related can go to crazy prices so it was really great to find this small business and support them! A similar non personalised bag with just ‘bride to be’ on it from ASOS was £50 so it just goes to show! Would rather give my money to support a small business who can personalise stuff and make it feel special :)

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service Lottie

Fantastic service Lottie, friendly great communication throughout and the end result when I picked up my order was fantastic a very talented young lady.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

love

absolutely love my phone case, super light & fits perfectly! will definitely but more little bits & recommend to people!

September 11, 2019
Unprompted review
Rated 5 out of 5 stars

In love

In love with my new black personalised phone case. It’s elegant and perfect in every way.

Such a cute company with perfect little touches.

August 31, 2019
Unprompted review
Rated 5 out of 5 stars

absolutely love my water bottle

absolutely love my water bottle. Very easy to personalise on the website, replied straight away every time on instagram! Made well aware of the time length for the item to be Despatched but it arrived so much earlier than expected!! Couldn’t be happier with my purchase x

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Super easy to personalise online &…

Super easy to personalise online & options to choose what you like! When it arrived it was packaged so lovely, for me it’s the little details! I have recommend it to my friends and will be shopping again! Thank you :)

August 18, 2019
Unprompted review
Rated 1 out of 5 stars

Really disappointed with the service…

Really disappointed with the service received after being really excited to order a personalised phone case. I was fully aware of the delivery time but once this passed I had to chase for an update only to eventually be told there was an issue with the supplier. I would have expected you to have proactively contacted the customer in this instance and offered at least some form of apology

August 11, 2019
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi, I’m really sorry you’re unhappy with the service - I receive hundreds of orders and I have only just been informed from my supplier regarding the phone cases, I can assure you you’ll love the case when you receive it! I will also always try to make sure my customers are 100% happy, please can you send me your order number so I can contact you via email regarding your order?
Thank you, Lottie.

Rated 5 out of 5 stars

Personalised mirrored frame

I order a personalised mirrored frame and it’s beautiful. It’s so well made and I’m so happy with it. I would definitely order from here again. Delivery was great and gave me a 2 hour slot it was going to be delivered in.

August 10, 2019
Unprompted review
Rated 4 out of 5 stars

Loved the products

Loved the products, look exactly like the pictures on Instagram! Really pleased with my items. Only slight issue is that the delivery took a long time.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Such a lovely company

Such a lovely company. Great service. Adjusted to how quickly I needed my order and quick delivery. Definitely recommend and will be making more orders from them.

August 7, 2019
Unprompted review

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