LOTTIE LOUISE DESIGNS LTD Reviews 

179
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lottie supplied the invitations for my wedding and she was amazing to work with from start to finish answered all my questions and very quick turn around considering the complexity and scale of what I... See more

Rated 5 out of 5 stars

I found Lotties business through Instagram, such a lovely girl and company! Ordered two personalised candles for my boyfriend and I and they look absolutely stunning. The candles also smell unreal whi... See more

Rated 5 out of 5 stars

Such beautiful designs which arrive exactly how they look on the website! I ordered the personalised water bottle and the shorts/cami PJ set in grey which have both arrived in perfect condition!... See more

Rated 5 out of 5 stars

You wont be disappointed with Lottie’s house number plaque. They are exquisite. Unlike the generic signs you can get these are bespoke handmade quality signs, sturdy, weatherproof and a stateme... See more

Company details

  1. Wedding Service

Written by the company

Wedding Invitations, Personalised Signage, Business Signage. Personalised Gifts, Neons


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

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4.7

All reviews

(179)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I cannot explain how beautiful and…

I cannot explain how beautiful and perfect each and every one of the personalised robes I received looked!!!!!!! The ladies were so patient with me with the amount of tweaks I made them do...Very good customer service, so friendly, definitely will buy from them again and recommend others to also!

April 26, 2020
Unprompted review
Rated 3 out of 5 stars

I am not very satisfied with the…

I am not very satisfied with the ordered products and I waited a long time to receive them

April 13, 2020
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi Lilia,
I’m sorry you’re not happy with your order! Please could you email me why and I’ll do my best to resolve it, thank you, Lottie x

Rated 5 out of 5 stars

Ordered a lovely Acrylic Signage with…

Ordered a lovely Acrylic Signage with my logo for my business and it’s so beautiful! You can tell a lot of effort has gone into making it. Amazing little personalisation. Would definitely recommend!

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

Bridesmaid proposal boxes

Lottie was super professional, friendly and very easy to deal with. She made my bridesmaid boxes for my bridesmaid proposal and everyone was commenting on how beautiful and chic they looked. Even though I had a tight deadline she still got my boxes to me on time and kept me updated throughout the process. Thank you so much! 💕

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

amazing products and an amazing lady!

Lottie is so friendly and kind and very attentive to what you want. I’ve ordered all sorts from her now from wedding invites to gowns to glass wear and note books.
The products are amazing and such good quality, I will continue to order more items for my wedding and various other occasions from Lorrie Louise designs.
Honestly 5* service!!!!

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Lottie Louise Designs is AMAZING

Lottie Louise Designs is AMAZING. My business uses her for so many things. Signage, stationery, gifting and branding. Lottie really takes the time to get exactly what you want and Quality is fantastic. I will continue to use Lottie for future projects. Would highly recommend !

January 9, 2020
Unprompted review
Rated 3 out of 5 stars

C&J frame review

Delivery took longer than estimated. Had to write to Instagram page a few times. However when product arrived I was very happy and loved it

January 8, 2020
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hiya Courtney,
Apologies if it took longer than the stated lead time!
Glad you love it!💕💕💕

Rated 2 out of 5 stars

Pyjamas not worth £30!

Ordered pyjamas from sizes 8 - 16. Bridesmaids were dark grey and mine were supposed to be white. When they arrived, not one was white. All grey. The personalised initials on every pyjama (top and bottom) were wonky, not straight (pictures sent & seen by Lottie through Instagram). The sizes weren’t correct - The size 12 pyjamas wouldn’t stretch over my knees, more like children sizes! Extremely disappointed, as each set were £30. Material felt very cheap, the stitching was visible and untidy. Definitely not worth the money. Wouldn’t even have paid £10 if I had seen them before ordering. Won’t definitely order anything from Lottie Louise Designs again. Money was refunded thankfully 😊

January 6, 2020
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi,
I’m really sorry you’re not happy with your order.please can you email me photos as I’m confused which pjs they are and how the sizing and personalisation has gone so wrong?
I’ve also just looked at your order number too and #2994 was a notebook so the order number must be wrong? This is also a really old order number so please can you message me and I will do my best to sort this, again I’m really sorry you’re unhappy, I’ve had nothing but good reviews on my pyjamas. Everything is also made by hand and finished off in house.
Thank you
Lottie

Rated 3 out of 5 stars

Personalised wedding guest book

The Item that I receieved (personalised wedding guest book) was of a poor standard and had been damaged in transit so it was quite disappointing. As it was a few days before my wedding it was too short a time to have it replaced so a partial refund was offered.

December 6, 2019
Unprompted review
LOTTIE LOUISE DESIGNS LTD logo

Reply from LOTTIE LOUISE DESIGNS LTD

Hi Jacqueline,

I’m so sorry you’re not happy - we managed to push this through as my orders are usually 2-5 weeks (at this time) and I was willing to resend another because of the courier damage but unfortunately it was too close to the date needed.

I bought another one to plan to replace also - I asked if a partial refund was okay and you said it was fine.
I sent you half the price of the book for a refund.

I have sent you an email and not had a response so if you could reply that would be much appreciated, thank you.

Rated 5 out of 5 stars

Absolutely amazing!

Incredible service! I made an order for personalised gifts and needed them as soon as possible. Lottie was amazing and ensured they were ready by the time I needed them. The products are absolutely beautiful and I will definitely be ordering again.

November 24, 2019
Unprompted review
Rated 5 out of 5 stars

Personalised Candles

I found Lotties business through Instagram, such a lovely girl and company! Ordered two personalised candles for my boyfriend and I and they look absolutely stunning. The candles also smell unreal which is quite rare when buying personalised items! You can just see how much hard work goes into making these products. Would definitely recommend.

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Incredible company

Incredible company. I discovered them through Instagram and I am so glad I did. The gifts are beautifully presented and such great quality as well.

October 26, 2019
Unprompted review
Rated 5 out of 5 stars

love love love

I’ve brought a Xmas gift box, a notepad, candles & several frames and I love all of it. It’s such high quality & I highly recommend!!

October 25, 2019
Unprompted review
Rated 5 out of 5 stars

I loved the bracelets I ordered and I…

I loved the bracelets I ordered and I know my bridesmaids will love them too! Lottie was so helpful and kind, I'd definitely order from her again! The packaging was beautiful too. Thank you!

October 10, 2019
Unprompted review

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