Lottoland Australia Reviews 1,086

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

this company take so long to do anything they need to take there finger out there arsssse , joke over christmas make me wait 6 days for payment still not in do not use this crap lot,whats that song i... See more

Rated 1 out of 5 stars

Now while purchasing lotto tickets, bank name comes kotak, icici, where there is no account myself. Other comes upi id, by such I purchase, amount goes to safexpay, payu. So west of our money. I have... See more

Rated 1 out of 5 stars

Lottoland is a fraud because I tried to contact their customer care via email and still waiting for their response. However, when I spoke to some agents of lottosmile or the lotter they instantly res... See more

Rated 5 out of 5 stars

The best fives star If you fellow they rule there is no problem at all with payment people that have problems are people who are not doing something right with Lottoland terns of use and LottoLand... See more

Company details

  1. Online Casino or Bookmaker

About Lottoland Australia

Written by the company

Lottoland is a global leader in online betting and hold an online sports betting license issued by the Northern Territory of Australia under the Racing and Betting Act 1983 (NT) to accept wagers via the website at www.lottoland.com.au.

Australian residents (excluding South Australia) can bet on any Jackpot offered on Lottoland.com.au.

Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I can’t hit the back button to go back…

I can’t hit the back button to go back a screen- if I am looking at an entry I have to click back to my account, my activity to look at the next entry- I want to be able to just ‘click back’ to go to the previous screen- rather annoying. Also the entries don’t say which jackpot they are part of. Also super hard to change credit card details. App needs improving.

September 5, 2023
Lottoland Australia logo

Reply from Lottoland Australia

Thank you for the feedback, Caroline. We will pass this on to the team.

Rated 1 out of 5 stars

I have been waiting over week now for…

I have been waiting over week now for my winnings its shocking. I have been on phone to lottland so many times and no one seems to care what your saying. All am getting is its settled on our side. Check with your bank. I have sent bank statements to prove this and bank has even confirmed this. Disgusting. I will be taking this further!!!

October 20, 2022
Unprompted review
Rated 1 out of 5 stars

Withdrawl is canceled my lottoland account

Hi,

I have placed a withdrawal for my winning amount and received a mail from you saying it is cancelled andy account in lottoland showing 0.please let me how can I get back my winning mount.i have sent another mail attaching my account of lottoland having the amount .I am attaching th here again

July 2, 2022
Unprompted review
Rated 1 out of 5 stars

Outright scam

They never reply to the emails. Nobody ever comes on the chat even after hours of wait. The account never gets verified and so you can never withdraw. It's an outright scam.

February 22, 2022
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THEM!!!

STAY AWAY FROM THEM!!!
THE ONLY WINNINGS YOU WILL GOT WILL BE WHEN YOU FIRST SING IN.WHEN YOU TRY TO WITHDRAW THEY WILL FIND LOTS OF REASONS TO NOT VERIFY YOUR IDENTITY UNTIL YOU SPEND BACK THE WINNINGS.

January 25, 2022
Unprompted review
Rated 1 out of 5 stars

this company take so long to do…

this company take so long to do anything they need to take there finger out there arsssse ,
joke over christmas make me wait 6 days for payment still not in do not use this crap lot,whats that song im still waiting well that comes in my head evry time i think of lottoland ,now wont let me log back in fkn joke s

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Lottoland is a fraud because I tried to…

Lottoland is a fraud because I tried to contact their customer care via email and still waiting for their response.
However, when I spoke to some agents of lottosmile or the lotter they instantly responded plus they have this chat service as well. And lottosmile also told me that lottoland is not part of their company. If lottoland is a third party, they should have customer care where people could get their answers. Such sites are looting people with extra money. Please beware of such sites. Indians can play via lottosmile or the lotter but do not even think of lottoland. I repeat NO.

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

They are legit, I won, got paid. Wish I won more.

Was reading a few reviews and found them totally not true.
Been using Lottoland for a few years now. liked it better when they had KENO a few years ago. Won $10,000 AUD a few years ago, they paid it out without issue. Like to enter some of the lotto bettings, this site has got a very low win rate compared to NSW Lotteries in Australia with not getting the tiny little wins as often. Certainly won more from LottoLand than for RSL, Mater, Deaf, Your Town etc Lotteries. Getting paid out is a little stressful as they are in Darwin and the rules about identifying who you are in Australia can be a bit of a pain but my ID is "verified" now and not had any further issues.
Just don't overdo it and this site is fun.
The site is legit.
Wins do get paid.
Do not expect to win- it is a game that you spend money to play, just like the cinema has a movie you pay money to watch, just like you do not expect to get your money back at the cinema when the movie isn't what you hoped for, do not expect to get your money back on a gambling site.

November 19, 2021
Unprompted review
Rated 2 out of 5 stars

No payout

It is very problematic to withdraw money from this site. And this is taken from their website. When placing Bets, DLSL acts in the name and on behalf of the Customer. DLSL is not an official lottery operator and does not buy any lottery tickets on behalf of the Customer. Instead, DLSL allows Customers to make bets on different lotteries and if a Customer wins a bet, then they will be paid directly by DLSL and not an official lottery operator.In fact, they do not buy tickets, and are not official intermediaries.

October 4, 2021
Unprompted review
Rated 1 out of 5 stars

My account is locked without my…

My account is locked without my knowledge.
I have plenty money in my account.
No refund.
Definitely this site scam.
Don't buy in lottoland site.
They are cheating.
Maybe I won first prize that's why
They closed my account.

August 9, 2021
Unprompted review
Rated 1 out of 5 stars

Now while purchasing lotto tickets

Now while purchasing lotto tickets, bank name comes kotak, icici, where there is no account myself. Other comes upi id, by such I purchase, amount goes to safexpay, payu. So west of our money. I have Nettler account. Before by Netellar we were purchase. But now we are unable to purchase. Kindly help to purchase old method.

August 3, 2021
Unprompted review
Rated 3 out of 5 stars

Signed up to Lottoland with a bet £5…

Signed up to Lottoland with a bet £5 get £5 free bet if you lose offer and they've now banned my account for this. Wouldn't trust this site with their offers or your money.

UPDATE: I'm still banned but after contacting live chat for a second time they got back to me a few days later through email and refunded the £5 I should've got as part of the offer.

July 19, 2021
Unprompted review

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