I have just had my phone fixed via courier-same day service. I cannot overstate how great this service was today. I needed my phone fixed ASAP as I couldn't charge it-Lovefone was quick, reasonably pr... See more
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They replaced my iPhone battery in 15 minutes without an appointment. Great price too. This was especially welcome after I had spent half a day trying to get the same thing done at an authorised App... See more
This has been my second purchase in a month having originally just popped into their neat and calm Tottenham Court Street office/workshop to see if they could repair my phone. Within seconds they had... See more
We had a very quick delivery of the phone but a couple of teething issues. The touch sensor at the edges of the screen was not sensitive enough and we couldn't register an Apple ID. I called Lovefone... See more
Company details
Information provided by various external sources
We're one of the UK's leading repair and refurbishment companies for mobile devices. We operate a number of repair shops and a central lab where we refurbish devices. All devices are refurbished by experienced personnel using the highest quality parts available. Our devices are backed up with an industry leading 2 year warranty. If you're looking to sell your device we offer the best prices for phones with minor faults (broken screens, buttons, etc.) as we repair and resell directly with no intermediaries. If you have any questions don't hesitate to contact us via phone or email. Best wishes, The team @ Lovefone x
Contact info
37 Tottenham Street, W1T 4RU, London, United Kingdom
- 02070784341
- foneshop@lovefone.co.uk
- www.lovefone.co.uk
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iPhone 6 refurbished
iPhone 6 refurbished - pristine.
Phone arrived on time. Well packaged. Condition as described and now up and running.
Highly recommended.
Very happy with purchase
Very happy with purchase. Phone was as good as new, and delivery was quick. Phone working excellently so far.
Nothing more to say than just amazing…
Nothing more to say than just amazing service. Received the phone after 1 day, it was ‘pristine’ and it was actually as new. Great stuff
Why go elsewhere?
Why go elsewhere?
Superb 2nd phone from them in three months (both not for me).. FAST service and quality product .. would recommend to anyone .
Great experience
Great experience, called up in advance for options and was given good info. Phone was ready by the time I reached the shop. 5* in and out in 5 mins awesome service definitely recommend.
Very friendly and helpful staff
Very friendly and helpful staff who went out of their way to help me with my refurbished iPhone purchase.
Great company
Great company, great customer services!
My first order was a new battery for my wife's iPhone, it was replaced and sent back fast and its like a brand new phone again.
My second is a refurbished iPhone. There was a few technical issues with the website, but the great customer service soon solved the problem.
Bought a refurbished iPhone works…
Bought a refurbished iPhone works perfectly and very friendly staff well worth a visit if you have a problem with your phone
Great service
I bought a phone , paid for it and then had to cancel it due to unforeseen circumstances. Lovefone were absolutely brilliant and gave me no hassle at all. That alone will ensure I use them again!
Refurbished iPhone 6 pristine
I am very pleased with this purchase and the speed and excellent packaging in which it came. Not sure why I ever bought new! Will use Lovephone again.
As it has been said before they do as…
As it has been said before they do as they say in the time frame promised
Helpful and quick responses from…
Helpful and quick responses from customer service and they chucked in a few extras. Great price and quick delivery.... so far perfect!
An excellent business run by helpful…
An excellent business run by helpful people who’s judgement I trust.
Brilliant service and lovely staff
Excellent refurbished iPhone- good…
Excellent refurbished iPhone- good value and delivered within an hour in central London by interested and helpful staff
Repeat purchase within a month
This has been my second purchase in a month having originally just popped into their neat and calm Tottenham Court Street office/workshop to see if they could repair my phone. Within seconds they had sorted the problem and did not charge. I was curious about their second hand offering as I needed a second phone but didn’t need a latest model. I walked out of the office happy with my new purchase and when next in London decided to buy another refurbished phone. This time to take as a gift to a friend in Argentina where the curency has crashed and new imports will be v expensive.
First class service
First class service. My daughter is delighted with the phone, looks immaculate and well packaged and presented. Love the fact that we are discouraging buying new for the sack of it when these phones are fully serviceable and have lots left to give. Would highly recommend, in fact I may be back for another one for xmas. Many thanks to all involved and to the lovely lady who called me back when I had a question.
Really unhappy with the battery life of…
Really unhappy with the battery life of this phone. It was sold to me under the description of Very Good. Otherwise all fine.

Reply from Lovefone
Bought iPhone 6s 'Pristine'... Very impressed!
I had my old phone repaired by Lovefone & was so impressed with the service; when it came time for my daughter to get a phone for middle school, I went straight to them for a 'pristine refurbished' iPhone.
This thing is like new!! New 'better' battery... full replaced back panel (which I didn't know they did)...
My daughter is very, very happy... they even included a bag of Haribos, a screen protector, cable & a case!!!
Honestly, this is how service should be!!
Thanks so much...
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