Lovefone Reviews 

139
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have just had my phone fixed via courier-same day service. I cannot overstate how great this service was today. I needed my phone fixed ASAP as I couldn't charge it-Lovefone was quick, reasonably pr... See more

Rated 5 out of 5 stars

They replaced my iPhone battery in 15 minutes without an appointment. Great price too. This was especially welcome after I had spent half a day trying to get the same thing done at an authorised App... See more

Rated 5 out of 5 stars

This has been my second purchase in a month having originally just popped into their neat and calm Tottenham Court Street office/workshop to see if they could repair my phone. Within seconds they had... See more

Rated 4 out of 5 stars

We had a very quick delivery of the phone but a couple of teething issues. The touch sensor at the edges of the screen was not sensitive enough and we couldn't register an Apple ID. I called Lovefone... See more

Company details

  1. Electrical Repair Shop

Information provided by various external sources

We're one of the UK's leading repair and refurbishment companies for mobile devices. We operate a number of repair shops and a central lab where we refurbish devices. All devices are refurbished by experienced personnel using the highest quality parts available. Our devices are backed up with an industry leading 2 year warranty. If you're looking to sell your device we offer the best prices for phones with minor faults (broken screens, buttons, etc.) as we repair and resell directly with no intermediaries. If you have any questions don't hesitate to contact us via phone or email. Best wishes, The team @ Lovefone x


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

139 reviews

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4.4

All reviews

(139)

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Rated 5 out of 5 stars

I love Lovefone

I love Lovefone, good quality product, good price and love the fact they offer new battery with refurb phones

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy with my experience buying a…

Very happy with my experience buying a refurbished iphone 6. Speedy delivery of my order, which arrived well packed and accompanied by charging cable. I will certainly recommend Lovefone to those looking to replace their mobile phones.

June 17, 2018
Unprompted review
Rated 5 out of 5 stars

Unrivaled due to price and service…

Unrivaled due to price and service received for purchase of pristine condition refurbished iPhone 6S with new battery and two years warranty! Came with unexpected case and sweeties!!

June 7, 2018
Unprompted review
Rated 5 out of 5 stars

I cannot speak too highly of this…

I cannot speak too highly of this company. I changed from Android bought a refurbished iPhone and they went above and beyond to help me choose which was right for my needs and even were happy to transfer my contacts into my new phone. Customer service was excellent - Lovefone were recommended to me and I have no problem doing the same to you.
Ps I love my iPhone

June 4, 2018
Unprompted review
Rated 5 out of 5 stars

Thanks for sorting my phone out.....

The day started bad as my alarm did not go off my phone died as it had not charged overnight...
Took my phone in for a repair in the west end to the charging port and the speaker the lady on front desk said could be a problem with dust and looked at the charging port and then found there was fluff in the port from keeping the phone in my pockets she gave it to the technician who also picked more fluff out and gave it good air dusting. and then showed me it charged fine. No charge they said as no parts were needed.

You have a customer when my phone breaks! thanks my phone is now charging perfectly :) shame I could only give 5 stars :P

May 22, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company!

Traded two iPhones in to lovephone via sell my mobile and received a prompt bank transfer and excellent price for them. Customer service is also really good.

May 22, 2018
Unprompted review
Rated 5 out of 5 stars

I Ordered a refurbished iPhone from… Lovefone.

I Ordered a refurbished iPhone from this company, I was very excited to receive my phone, was very well packaged, with complimentary sweet for me, however there was a minor fault with the touch screen, I needn’t have worried, on phoning them I was to post back that day, (free of charge) I then received phone back the following day, phone is just perfect, very pleased with my phone, customer service was excellent, would recommend this company to anyone, you won’t be disappointed.
Heather.

May 18, 2018
Unprompted review
Rated 5 out of 5 stars

Great

This is the third iPhone bought from Lovephone and it is as good as the previous two. Excellent condition, speedy delivery and a great price.

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent phone

Excellent phone. I ordered a pristine iPhone 6 and looks and feels completely brand new. Reasonable price for a great phone I would really recommend.

May 11, 2018
Unprompted review
Rated 5 out of 5 stars

Phone arrived very quickly and packaged…

Phone arrived very quickly and packaged well. I ordered an iphone 7 in veyr good condition and there wasn't a mark on it. Looked brand new. My 16 year old son is very happy with it. The 2 year warranty is a big selling point. Would recommend as i will have saved a lot of money against a 2 year contract with a company.

May 5, 2018
Unprompted review
Rated 5 out of 5 stars

Restored my faith in customer service :)

On the day I bought my phones I was feeling a bit frustrated because I'd had terrible customer service from a company I'd been dealing with for work. Lovefone turned my day around and restored my faith in UK businesses! They provided first-class service, friendly, efficient and great value for money too. The phones arrived in perfect condition and very quickly. Will definitely use Lovefone again. Thank you!

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

Fast, great phone.

Fast, and the “very good” phone was in fact perfect. Way better than QMF, hands down. They are a touch more expensive, but it was well worth it.

April 28, 2018
Unprompted review
Rated 5 out of 5 stars

Rose gold iPhone 6s

I bought a Rose gold iPhone 6s from here and love everything about the phone. The condition was graded as ‘very good’ but I think it's amazing. I paid for a battery upgrade but felt there might be an issue with it, I emailed my concerns and Roxana looked after everything very efficiently. They let me know what the issue was and even replaced my plastic screen protector with a glass one, something I wasn’t expecting but am very grateful they did. They even put some some sweets in with my phone when they sent it back, a lovely touch. It was all quick and easy. I would definitely buy a phone from them in the future and recommend them to anyone looking for a phone. My sister is now going to buy a phone from them. A big thank you to Roxana who kept me updated on my phone and helped me with my queries.

April 26, 2018
Unprompted review
Rated 5 out of 5 stars

Lovefone

Lovefone. Does what it says on the tin...and then some! Amazing people, amazing phone, amazing experience.

April 20, 2018
Unprompted review

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