Love Health Reviews 

87
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I wanted to try the some of their brain drops. Problem is once they hook you they will continue to bill your credit card. I guess the small print is a major gotcha you so be very careful ordering fr... See more

Rated 5 out of 5 stars

Love this company! - I've placed 5 orders with 'Love Health Hate Waste' initially attracted by products I knew - all great stuff! - now I scan everything as it's a great way to try things out (and giv... See more

Rated 1 out of 5 stars

Received a badly damaged delivery with over 30 smashed bottles. 6 emails over 3 weeks and no response after sending photos of smashed items. Absolutely diabolical customer service. Such a shame this c... See more

Rated 4 out of 5 stars

Have ordered from this company before-it has been a bit hit and miss with some items arriving damaged. On one occasion something dark and sticky had made its way all around the box... Mystery boxes al... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

A range of health foods and supplements with up to 90% off RRP. We have saved over £8.5m of perfectly safe and edible, healthy food and drink from going to landfill. Instead making these available at up to 90% off RRP - making leading a healthy life affordable.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

87 reviews

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No recent history of asking for reviews

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2.4

All reviews

(87)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic. Very prompt delivery.

Great site. I have shopped with them for a several years now. I get great deals on coconut water, matcha tea, health supplements, etc. Delivery is prompt and I love the fact that they re-use their packaging. Fab job. Keep it up!

June 7, 2018
Unprompted review
Rated 1 out of 5 stars

Slow delivery, no tracking, no response when help is needed.

Item claimed to be dispatched. No tracking number sent. Four days later, no sign of any delivery. No response when emailed, no response through social media. This is not the way to run a company!

EDIT to say: Apparently my email was "lost" in their system. What business loses emails?
!)I was not advised of any delays during this period by the company.
2)Still no tracking information has been sent to me.

cannot recommend this company.

November 11, 2017
Unprompted review
Love Health logo

Reply from Love Health

Hi Chloe

Thanks for the review.

We do need to clarify a couple of points as I think some things have been missed. Your expected delivery date is the 13th (tomorrow) as advised during checkout and on your order confirmation.

However, a recent promotion has set despatch back by 24 hours, and you should be receiving your tracking details on this date, for delivery on the 14th. Your tracking information will be emailed over to you.

We did not receive an email from you unfortunately, so I'm sorry if you sent this and were awaiting a response, as it never landed with us.

As advised in our automated response to direct messages on social media, this isn't constantly monitored given we are a small team all working very hard to keep up with demand at the moment, so emails are the best way to receive a timely response to requests and queries - and unfortunately yours was not received.

I do hope this clarifies things for you, apologies for the slight delay, and we hope you enjoy your items when they arrive :)

Rated 4 out of 5 stars

Great range of products, pricey shipping.

Really great range of products at a fantastic price. The shipping was quite expensive and I think they could save some money here using Hermes rather than DPD. Shipping was slower than I expected but I loved the reused box, really added to the zero waste ethos.

September 8, 2017
Unprompted review

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