LOVEtheatre Reviews 

2,743
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process, noting that purchasing theatre tickets online is fast, completely straightforward, and offers exceptionally great value. Consumers are especially happy with the helpful staff and customer service team, describing representatives as kind, incredibly efficient, and quick to resolve ticket exchange requests. Some reviewers were not happy with the pricing structure, mentioning that tickets can sometimes be significantly more expensive compared to purchasing directly from the venue. A few other people also felt that confirmation details, communication, or customer support responses could occasionally be delayed when dealing with urgent inquiries.

What people talk about most

Booking process

Customers had positive experiences with booking process, highlighting that it is very quick, easy, and offers... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency when handling... See more

Customer service

Users describe positive interactions with customer service, noting that staff are remarkably helpful, kind,... See more

Price

Reviewers mention positive feedback about price, often praising the affordable and reasonable costs for... See more

Service

Customers consistently note positive experiences with service, highlighting a top-notch and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car man Got last minute ticket for the show on Love Theatre.Seamless transaction by email.Seat had brilliant view. Absolutely awesome performances by all the cast, especially by Will Bozier who w... See more

Company replied

Rated 5 out of 5 stars

I needed to exchange tickets. Spoke to a lovely, professional, efficient and personable lady called Lesley. What a joy! I’ve had a bad run of poor service with other companies lately. Lesley has re... See more

Company replied

Rated 5 out of 5 stars

Brilliant play! Loved the storyline and twist and the actors were so good in their roles. Wathed a matinee performance so train ride into London, watched show and ended up with lovely meal before head... See more

Company replied

Rated 5 out of 5 stars

I booked and paid for seats with Love Theatre for a show on Tuesday August 18th when I had in fact intended to book for the following Tuesday August 25th. I only realised when I received the email co... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Theater Company

Written by the company

LOVEtheatre.com is your official and trusted website for getting West End tickets, Off West End tickets and other London theatre tickets at great prices, featuring exclusive ticket allocations for the most popular London shows, events and attractions.

LOVEtheatre

Written by the company

Guarantee
LOVEtheatre customers can always be assured of a safe, secure and relaxed ticket buying experience.
Certification
LOVEtheatre is a full board member of STAR (The Society of Ticket Agents and Retailers).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

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4.7

All reviews

(2,743)

528 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic priced tickets on front row…

Fantastic priced tickets on front row Dress Circle
More please!

August 4, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Joy,

We are so glad you enjoyed the fantastic ticket prices and your front-row Dress Circle experience! We appreciate your positive feedback.

Kind regards,
Lesley
Team LOVEtheatre

Rated 5 out of 5 stars

Brilliant!

I was unable to attend my original booking for 'How the Other half Loves' and contacted LOVEtheatre to ask if an exchange could be made. Within 15 minutes I had a new ticket for another date. Brilliant service - thank you Patrick.

August 6, 2026
Unprompted review
LOVEtheatre logo

Reply from LOVEtheatre

Hello,

We're so glad we could assist with your booking for "How the Other Half Loves" and get you a new ticket so quickly. We appreciate you sharing your positive experience!

Kind regards,
Lesley
Team LOVEtheatre

Rated 5 out of 5 stars

Website works

Ticket easy to buy

August 4, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Marion,

Thanks for taking the time to leave feedback, we appreciate it.

Kind regards,
Lesley
Team LOVEtheatre

Rated 5 out of 5 stars

Discounted theatre tickets

Discounted theatre tickets, easy to book, very happy

August 1, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Jan,

We are so pleased to hear that you found it easy to book your discounted theatre tickets and that you are very happy with your experience. Thank you for your wonderful feedback!

Kind regards,
Lesley
Team LOVEtheatre

Rated 5 out of 5 stars

Efficient

Efficient - order processed smoothly.
Easy to navigate site.

August 3, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Will,

We're delighted to hear that you found our site easy to navigate. We appreciate your positive feedback!

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Amazing customer service!

Amazing! In a world where customer service is falling off a cliff, impersonal and AI driven, LOVEtheatre is giving a first class experience. Eloquent passionate and empathetic customer service staff who truly go the extra mile. Our family was unable to make the initial booking, Trish rescheduled for us twice with no questions asked. I am delighted with the service.

August 4, 2026
Unprompted review
LOVEtheatre logo

Reply from LOVEtheatre

Hello Steven,

We are incredibly happy to hear about your wonderful experience with our customer service! It brightens our day to know that our team, especially Trish, was able to assist your family so effectively with rescheduling.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Easy on line booking. Mouse Trap

Easy on line booking.

August 2, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Peter,

We're so glad to hear that our booking process was easy for you. We appreciate your positive feedback!

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Nothing went wrong

Nothing went wrong - great show and seat and price

August 2, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Nicola,

We're so glad to hear that everything went smoothly for you! Thank you for your wonderful feedback.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

IDK...all good!

IDK.... Just all goodl

August 2, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Zoë,

We're so glad you enjoyed your experience with us! We appreciate your kind words and positive feedback.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

The Lion King

The show was amazing!

August 2, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello,

We're so happy to hear you enjoyed the show! We appreciate your wonderful feedback.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Great ticket price for good seats in…

Great ticket price for good seats in the stalls. The show was fantastic. Loved the theater.small detail I had to call up as my tickets didn’t come through but they were very helpful.

July 19, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello June,

We're glad to hear our team was able to assist you efficiently with your tickets. Thank you for your kind feedback.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Easy to use

Booking tickets with love theatre was very easy . Web site easy to use the tickets were very reasonable. Tickets came through straight away .

August 1, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Valerie,

We're delighted to hear that booking your tickets was a smooth and easy experience, and that you found our website user-friendly. Thank you for your feedback!

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Harold Pinter Theatre Play- Allegra

I really enjoyed the Play 'Allegra'. It took me away from life's routines. The music was jolly. The lead actress, Maureen Lipman was marvellous. The other actors were also good. After the show I felt happy.

July 31, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Alyson,

It's fantastic to know that the show brought you joy and that the cast's performance was so captivating. We truly appreciate your kind words.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Happy customer

The whole booking system was very easy and very quick.

July 30, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Philomena,

We're so glad to hear that you found the booking process to be smooth. Thank you for sharing your positive experience with us!

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Very realistic price for tickets

Very realistic price for tickets. An excellent show too.

August 1, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Carol,

We are so pleased to hear that you found the ticket prices agreeable and that you enjoyed the excellent show! Your positive feedback means a lot to us.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

The show was fantastic really enjoyed…

The show was fantastic really enjoyed it so so good

July 31, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello Mandy,

We're so happy to hear you enjoyed the show! Thank you for sharing your wonderful experience with us.

Kind regards,
Patrick - LOVEtheatre

Rated 5 out of 5 stars

Theatre team were helpful and…

Theatre team were helpful and efficient. It’s a great play, definitely recommend.

July 31, 2026
LOVEtheatre logo

Reply from LOVEtheatre

Hello,

We're so happy to hear our team was helpful and efficient, and that you enjoyed the play! Thank you for your kind words.

Kind regards,
Patrick - LOVEtheatre

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