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Rated 5 out of 5 stars

I had the opportunity to shop in-store and I really liked how well-stocked it was. Due to distance (NL-PL), I made my second purchase online. Thank you for the quick responses and advice via email. I... See more

Rated 5 out of 5 stars

I couldn't have wished for better service from teh team at Lucas Diving. They were extremely helpful and accomodating with my purchase for my partners' birthday present. It was sent so that it was de... See more

Rated 5 out of 5 stars

UK based but Apeks products are so overpriced here and ranges held are limited. As a family diving together later this year we decided to buy some new kit. Very pleased to find what we like here. One... See more

Rated 5 out of 5 stars

Easy to purchase. Very responsive staff in providing solutions when something got stuck with payment. Working link to trace the shipment, which is often not the case with many providers nowadays. Fast... See more

Company details

  1. Sports Memorabilia Store

Written by the company

Al meer dan 40 jaar alle duikmaterialen onder één dak. Het grootste aanbod en wereldwijde leveringen. Van snorkel tot compressor. Alle grote merken uitvoorraad leverbaar. Zowel instore and online. Leveringen B2B en ook aan de duiker rechtstreeks (B2C)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best dive store I have ever seen

I had a great experience with Lucas Dive Store, both online and in person.

I first made an online purchase, and the whole process was smooth—clear communication, fast response, and the items arrived exactly as described. It gave me a lot of confidence in their service.

Later, I visited the store directly to buy scuba diving equipment, and the experience was even better. The staff were friendly, knowledgeable, and took the time to explain the products without being pushy. They helped me choose the right gear based on my needs, which I really appreciated.

Overall, Lucas Dive Store offers reliable service, quality equipment, and a professional yet welcoming atmosphere. I would definitely recommend them to anyone looking for diving gear, whether shopping online or in-store.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great store!

I had the opportunity to shop in-store and I really liked how well-stocked it was. Due to distance (NL-PL), I made my second purchase online. Thank you for the quick responses and advice via email. I am looking forward to use my new set of regulators :)

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful experience

Absolutely awful company to deal with.
I had to chase them up to get update on the order to UK. After constant delays, customer service advised it has been posted, and by me not responding to their email in few hours they have decided to cancel the order completely.
Waste of time and unreliable company..

November 30, 2025
Unprompted review
LUCAS DIVING logo

Reply from LUCAS DIVING

sorry, you gave already on the 9th of December your view on things, it does not help you to do it twice. (let's say this is probably a "bug" in the trustpilot system)

Rated 4 out of 5 stars

Satisfied

I received what I ordered in a reasonable time.
Small remark though: could not find the article I wanted when the site was in french version, but I could order it from the english version...

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

Delivered on time

Delivered on time, well packaged.
The site is easy to use and I could find what I want easily !
1 small issue, some articles can be found on the English version of the site but not on the French version…

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience: Fast Shipment, Premium Quality, and Outstanding Support!

I couldn't be happier with my recent purchase from Lucas Divestore! This is truly a world-class operation, and they have earned every single star.
The shipment was incredibly fast, arriving well ahead of schedule, which is always a great start when you're eager to get your new dive gear.
When I opened the package, the item quality was immediately apparent and very high. Everything was exactly as described—robust, well-made, and clearly sourced with care. It's reassuring to invest in equipment that feels this reliable.
What truly sets Lucas Divestore apart, however, is their client support. I had a few questions about my order, and the team was incredibly responsive and helpful. Their quick, knowledgeable, and friendly service made the entire purchasing process seamless and enjoyable.
If you are looking for top-tier diving equipment backed by fast logistics and a customer service team that genuinely cares, look no further than Lucas Divestore. Highly, highly recommended!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and well packaged

I've placed two orders with LucasDivestore so far, and both experiences have been very smooth. The only hiccup I had was with the payment form on the website, which wasn't working correctly. That said, the team stepped in quite quickly and provided all the necessary details via email to sort things out, very helpful and much appreciated! Delivery for both orders has been very quick and packaged well, though I'm still waiting for a few things from one of my orders, which are expected to ship in October. I'll update this review once it arrives!

Edit: Everything arrived safely and without any problems.

August 24, 2025
Unprompted review

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