Luna's Loft Reviews 159

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I discovered Luna’s Loft in 2018 and have made some of my all time favourite purchases with them over the years, always being amazed by the excellent quality of all the items I have received, as well... See more

Rated 5 out of 5 stars

One of my all time fave small businesses. I absolutely adore their products. Not only does Hannah make fantastic dog wear and sell other canine products, she is also incredibly passionate about dogs i... See more

Rated 5 out of 5 stars

Hannah thank you so much for all your help with the sizing of Stanley’s new summer snood. We love it 💕 , made from light weight material it’s idea for this time of year. It’s a beautiful design... See more

Rated 5 out of 5 stars

Luna's Loft is a one-stop shop for accessories. Seasonally on trend with all manner of matchy options- including those for hoomans too! No custom request is too much effort, all shapes and sizes ca... See more

Company details

  1. Pet Store

Information provided by various external sources

Handmade accessories for human and hound.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

Amazing store amazing products

Not only are the products gorgeous and extremely well made, but the owner Hannah is amazing to speak to! If you have any questions she’s there to take them, and is amazing about custom orders! We love Luna’s Loft & Hannah so much!

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Michelle,

Thank you, so pleased you were happy with your custom orders!

Hannah

Rated 5 out of 5 stars

Great customer service

Great customer service, approachable and friendly. The items I’ve received are all of a high quality standard and long lasting! Definitely recommend the products to everyone!!

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Shannon,

Thank you for your review! So pleased you are happy to recommend us.

Hannah

Rated 5 out of 5 stars

The best bandanas and snoods

I can’t praise Luna’s loft enough. They produce the best handmade pet products I have ever come across and I can’t compare them to anywhere else. Service is outstanding and you can see how much love goes into making everything. I especially love the packaging that the products come in and makes it very special.

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Thank you so much for your review Nicola, we're so pleased you like our products and are happy with our service!

Hannah

Rated 5 out of 5 stars

I love Luna’s Loft!!

I love Luna’s Loft! They have amazing quality items! I just downloaded the presets and am already in love with each of them and can’t wait to use them more!!

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Sierra,

Thank you so much! So pleased you love our brand and products! We also love using the presets ourselves. Make sure you share with us on social media :D

Rated 5 out of 5 stars

Amazing shop!

Want to buy accessories for your pooch (or cat!) but at the same time want to support a small business? Look no further, shop at Lunas Loft! I have bought bandanas and snoods from here and the quality is outstanding - my pooch gets so many comments off fellow dog walkers of how nice they look. We also have a super soft rope lead and cannot fault it. The rope is super soft but also durable! Unlike a lot of leads, it’s really easy to clean and get off any mud/dirt.
But what’s also amazing about this shop is that they also sell super amazing products for humans too! I have a knitted hat (which matches with my dogs snood) and cuddle scarf that have kept me super warm during the winter.
And if you can’t find the right size, there is also the option of custom orders! Which makes an order just that extra special!
Everything comes packaged nicely and it’s great to know you are supporting such a wonderful business! Hannah is such a lovely person who is happy to answer any questions you may have!
Will forever shop at Lunas Loft for my dog and for myself!!

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Megan,

Thank you so much for taking the time to leave such an in depth review! We really do appreciate it.

Rated 5 out of 5 stars

Outstanding business!

Have been shopping with Luna's Loft for 2 years now and have been working with the business for a year and a half. Absolutely adore the business the customer service is fantastic and the products are of such high quality and stunning! You won't regret shopping with Hannah outstanding business!✨

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Thank you so much Becca and Finley!

Rated 5 out of 5 stars

Best accessory shop!

There is so much i can say but we would be here all day!
Lunas Loft is the first accessory shop i have brought from and i'm hooked (still after almost 2 years when i first purchased), its not hard to see why! Their products are made to the highest standard, my dogs have taken them through a good mud and adventurous testing and they always wash as new..
There is a good selection of products to suit all dogs and it won't break the bank, unless you are like me and want one of everything 😂
Hannah is so helpful and will answer any questions or worries you have.. honestly as i said i could go on forever but instead of me doing that why not go check out the website and make a purchase so you can see for yourself how perfect it all is- you won't be disappointed

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Amy,

Thank you so much for such a lovely review!

Rated 5 out of 5 stars

Amazing! Love it

Hannah is so good, items always arrive on time or before expected! And if there is any delays she will update you. The quality of the products are so nice, I wouldn’t want to buy any bandanas from another company! 100% recommend Lunas Loft

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Alice,

Thank you so much! We really appreciate your review.

Hannah

Rated 5 out of 5 stars

All round amazing!

Such amazing products! So innovative in designs and always keeps her shop current with new products for everything! Always willing to accept custom orders and designs! Fantastic customer service! One of my favourite brands to buy from!!

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Bryony,

Thank you so much, so glad you like our products! We do try very hard to make sure we keep our designs fresh and unique!

Hannah

Rated 5 out of 5 stars

Amazing!!

Hannah goes out of her way to fulfill orders. Super high quality and genuinely gorgeous products!

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Alice,

Thank you so much, so pleased you think so much of our products!


Hannah

Rated 5 out of 5 stars

Amazing quality

Such a fantastic company. Hannah is so helpful and her products are always beautiful and finished to such a high standard!

March 19, 2019
Unprompted review
Luna's Loft logo

Reply from Luna's Loft

Hi Hayley,

Thank you so much for your review!

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