Lyons Davidson Solicitors - Bristol Reviews 

858
TrustScore 4 out of 5

4.2

Bristol House, 40 – 56 Victoria Street, BS1 6BY Bristol, Redcliffe, GB


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Rated 5 out of 5 stars

I’d like to say a huge thank you to Gwyn Pritchard and his team at Lyons Davidson for the fabulous personal service they have provided. Gwyn recently helped my mum to unwind a Trust, and at ever... See more

Rated 5 out of 5 stars

Lyons Davidson Solicitors were provided to me by the insurance company to finalise my settlement claim after my no-fault accident. Sophie Miller acted on my behalf and I have to say she was exce... See more

Rated 1 out of 5 stars

Without doubt the worst solicitors I have ever used, constantly chasing them to do anything, more than 2.5yrs for the claim went to court, my barrister never turned which Lyons arranged, total sham.... See more

Company replied

Rated 5 out of 5 stars

After a long four year boundary dispute with our neighbours Lyons Davidson helped us finally resolve the situation. To all the people involved i want to say a big thank you in helping us end this nigh... See more


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info

  • Bristol House, 40 – 56 Victoria Street, BS1 6BY, Bristol, Redcliffe, United Kingdom

  • 0117 904 6000

4.2

Great

TrustScore 4 out of 5

858 reviews

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4.2

All reviews

(858)

467 reviews in the last 12 months

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Rated 5 out of 5 stars

Myself and members of my family RTC 2023

Myself and members of my family were involved in a None fault serious RTC in November 2023 in which a uninsured youth (now in prison)decided to come our side of the road at speed through traffic lights on red and collided with us. leaving all of my family members with injuries.
My daughter came off the worse with a broken neck and paralysis in hands and legs.
I would like to say that Lyons Davidson Solicitors’s took our cases on from start to finish, Kerry, Frances and Kelly went above and beyond to bring our claims to a conclusion, they really did become part of our family and still want us to update them with our daughters rehabilitation journey.
Although we do wish our lovely daughter could be the same has she was before the incident the knowing she can with the compensation and rehabilitation try and lead some sort of life.
Again this is thanks to Kerry, Frances and Kelly. At Lyons Davidson.
Thank you all so much xx

March 19, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi John,

We are truly grateful that you have taken the time to share such a deeply personal experience. We are so sorry for what you and your family have been through, and we can only imagine how difficult this journey has been, particularly for your daughter.

It means a great deal to hear that Kerry, Frances and Kelly were able to support you throughout the process and provide not only professional guidance but genuine care during such a challenging time. Knowing they made a positive difference and supported your family every step of the way is incredibly important to us.

We wish your daughter continued strength and progress in her rehabilitation, and thank you again for your kind and heartfelt words.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

Nelay represented us in a civil claim…

Nelay represented us in a civil claim against a car salesman. He was professional, courteous and patient.

Nelay helped in mediating a settlement between us and the salesman recovering a significant portion of our money, which otherwise would have involved a lengthy and costly court process. Something we were trying to avoid.

I would recommend Lyons Davidson and Nelay, and was happy to be represented by them.

February 17, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Chris,

We’re delighted to hear about your positive experience. It’s great to know that Nelay provided professional, courteous, and patient support throughout your claim, and that his efforts helped achieve a successful settlement without the need for a lengthy court process.

Thank you for your recommendation - we’re pleased we could assist you.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I have been very impressed with Matthew…

I have been very impressed with Matthew Dorrington, he provided regular and valid updates on the progress of my claim, keeping me updated all the time. He also took the time to explain the number of stages and approximate timeframes. He had compassion on how stressful this process can be as I have not done this before. He provided excellent customer satisfaction and I would recommend Lyons Davidson Solicitors to family and friends.

Thank you Matt.

March 7, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Brenda,

We’re really pleased to read your feedback. It’s wonderful to hear that Matthew kept you consistently informed and took the time to clearly explain each stage and timeframe, especially during what can be a stressful and unfamiliar process. We’re glad his compassionate approach made a positive difference to your experience.

Thank you for your kind recommendation - it means a great deal to us and will be shared with Matthew.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Making the right choice ... lyons Davidson

Katie has been a very helpfull member of the team . She always got back to me and helped me through my case answering all question and assisting me when I needed support and help. I would completely recommend lyons Davidson katie britton has always been professional, polite helpfull and given me knowlegable advice . I felt lucky to have her as my case handler . 10 /10

March 12, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Jon,

We’re so pleased to hear that you felt you made the right choice with us. It’s wonderful to know that Katie provided such supportive, responsive, and knowledgeable guidance throughout your case, and that her professionalism and approach made a real difference to your experience. Thank you for your fantastic recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Jazmin Mahmood helped massively…

Jazmin Mahmood helped massively regarding my claim getting full refund back

February 2, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Tiago,

We’re really pleased to hear about your positive experience. It’s great to know that Jazmin was able to support you with your claim and help secure a full refund. Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Nadia Brown from the Bristol Office was…

Nadia Brown from the Bristol Office was excellent in replying to my questions and her honest advice allowed the case to come a conclusion before going to Court. Excellent service

February 3, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Maria,

We appreciate you sharing your feedback with us. It’s great to hear that Nadia provided prompt responses and honest advice, helping bring your case to a conclusion efficiently without the need for court proceedings. We’re delighted you received such excellent service.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Freya was professional and helpful…

Freya was professional and helpful throughout the full process and took time to explain anything i was unsure about no lengthy waits on hold really puts the client first was a pleasure knowing and talking to Freya over the time

March 9, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Stephen,

We’re pleased to hear about your positive experience with Freya. It’s great to know she provided professional and helpful support throughout, taking the time to explain everything clearly and ensuring you always felt informed without unnecessary delays. We’re glad she made the process a positive one for you.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Civil dispute managed by Lyons Davidson (LD)

Jonathan at Lyons Davidson (LD) gave us tremendous support throughout a difficult time. He was always available within LD's response times always giving us clear advice.
Our claim took over 3 years to reach a successful conclusion at mediation where Jonathan was very supportive.
The time to reach a conclusion is no reflection on LD but rather an indication of the pace the law works at.

January 27, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi JB,

We’re grateful for you taking the time to share your experience. It’s great to hear that Jonathan provided consistent support and clear advice throughout what was a lengthy and challenging process, and that he was there for you at every stage.

We also appreciate your understanding regarding the timescales involved, and we’re pleased that the matter ultimately reached a successful conclusion at mediation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

First class

First class! Excellent communication. Swift, clear responses.
Jonathan was extremely kind and personable. Can’t recommend highly enough.

March 5, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Mrs JG,

Many thanks for your fantastic feedback. We’re delighted to hear that Jonathan provided such clear and prompt communication, along with a kind and personable approach. Your recommendation is greatly appreciated and means a lot to the team.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Terrible service from the start

Very poor service from the first message you sent us.
We felt thoroughly mucked around, like pawns in a game and we didn't know the rules.

You wrote to say you'd reviewed all the evidence of our case and advised we settled for 50:50. After about two weeks of trying to contact you about this on the portal, I talked to someone on the phone and was told you had no evidence from our car insurer and had read nothing. Your company didn't ask for the information and I had to chase you multiple times to do this.

In addition, multiple times we received notifications saying you'd sent us letters or online messages and we received none. Again, I had to chase this.

Then you said you'd made a mistake and our case couldn't go to mediation because it happened in Feb 2025.

The whole process was baffling for us as lay people. The court pack of evidence was only sent the day before the case which was too late to do any corrections or discuss it.

No advice was given about how to prepare for court or what to expect so once again I had to phone to ask.This all meant we couldn't trust you.

The whole thing has been awful.

Please start to be truthful about what you say to clients. Complete tasks you say you will complete, actually gather evidence and read it before advising clients. Offer clear advise that's based on your work to read evidence.

January 29, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Dear A White,

Thank you for your review. We are sorry that you were disappointed with the service provided. We note that you raised some concerns during the claim and these were resolved in a conversation with a supervisor in November 2025. We are sorry if you feel that matters were not explained to you fully but we note that the outcome at trial was in line with the advice we had previously given. We are pleased that the claim is now concluded.

Kind regards

Lyons Davidson

Rated 1 out of 5 stars

They either have disappeared or just appeared on me

Unfortunately, I am having to submit a Subject Access Request to get access to my closing letter so that the PHSO can pursue process. It's a shame they just blank you after you are no more use to them. Another firm who reviewed my case on contingency answered an enquiry six months later on the same day. They just disappear or are they closed permanently? I am very upset and medical negligence is not a great thing to go through.

March 2, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Good morning

Good morning
Further to your post, I have reviewed your file and it reflects that the letter of advice was uploaded to the portal on the 22nd January 2026 shortly after your case handler delivered their advice by telephone and that you read the letter the same day. While I accept that you recently requested a further copy of that letter and there was a very short delay before a further copy was sent to you, for which please accept my apologies, I am satisfied that there was no delay in delivering our advice.
Kind regards, Lyons Davidson

Rated 1 out of 5 stars

Request another solicitor - do not use

My late father was a barrister, and as a result I have always had a deep respect for the legal profession. Sadly, my experience with Lyons Davidson has significantly undermined that faith.

Over the course of four years, communication has been consistently poor. Emails and portal queries have gone unanswered, telephone contact has been extremely difficult, and I have repeatedly had to chase for updates. My case handler has changed at least three times, resulting in a lack of continuity and accountability.

The medical assessment arranged felt rushed and impersonal. Due to the severity of my back pain, I sought a private specialist consultation at my own expense. Despite providing this report, I was informed it would not be relied upon. I also had to gather and supply my own medical records, which I would have expected my solicitors to obtain directly.

Although an award has now been agreed and paid, I am still awaiting receipt of the funds due to me. After four years, this is both frustrating and deeply disappointing.

Overall, the experience has been marked by delay, poor communication and a lack of client care. It has been an exhausting and disheartening process.

If your insurer appoints Lyons Davidson, request another solicitor. DO NOT USE!

December 1, 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Dear Josephine Wormleighton,
Thank you for your review. We are sorry you were disappointed with the service provided. We note you previously raised a complaint which was addressed under our complaints procedure. We are pleased to see that the final payment has been made to you and if it has not yet arrived, it will do so shortly. The matter is now concluded.
Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Had a brilliant experience working with…

Had a brilliant experience working with Lyons Davidson, Nelay Joshi our contact guided us throughout the whole legal process, and his advice and expertise was invaluable.

Thank You Nelay and thank you Lyons Davidson.

February 25, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Sion,

Thank you for taking the time to share your feedback. It’s fantastic to hear that Nelay’s guidance and expertise made such a positive difference throughout the legal process. We truly appreciate your kind words and your thanks to the wider team.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My experience with this team was best

July 17, 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Abda,

Thank you for taking the time to leave your review. It’s wonderful to hear that you had such a positive experience with the team. We really appreciate your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson were really good

Lyons Davidson were really good, they kept me informed through their portal,Maya and her team were friendly and helpful throughout.It was just unfortunate that the insurance company that was dealing with my claim were very slow and we had to take them to court.I think 4years to decide on an car accident claim is excessive and should be looked into.The accident was on 16/09/2021

February 16, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi James,

Thank you for taking the time to share your experience. We’re pleased to hear that Maya and the team kept you informed and supported you throughout, particularly given how prolonged the process became. We understand how frustrating delays can be, especially when they are outside of our control, and we appreciate your patience over the course of your claim.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Great

Great, helpful people with good advice and easy communication, always on time, fast with getting things done. Couldn’t be happier and could not recommend more.

February 20, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Louis,

Thank you for taking the time to leave your review. It’s great to hear that you found the team helpful, easy to communicate with, and efficient throughout. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Accident date 27.03.2025

Accident date: 27/03/2025
I am very happy with the result of my accident claim. Mr T Blake and his staff of Lyons Davidson Solicitors worked very hard and produced excellent result.
It was not an easy accident case but result of my case is brilliant.
Compensation is healthy. I have no words to express my thanks. Very Well done. My case was closed 16/2/2026.
Devinder Hayer

March 27, 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Devinder,

Thank you for taking the time to share your feedback. It’s wonderful to hear that you’re so pleased with the outcome of your claim, particularly given the challenges involved. Mr Blake and the team will be very encouraged by your kind words and appreciation of their hard work.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Brilliant job Jessica

Jessica S of Bristol branch took over my case and handled it very well. communication was spot on, keeping me informed the whole time of any changes or information needed to assist my claim. highly recommend Jessica at Lyons Davidson Solicitors. Thanks again

February 20, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Karen,

Thank you for taking the time to leave your review. It’s great to hear that Jessica kept communication clear and consistent after taking over your case, ensuring you were informed at every stage. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Really good communication through out

Really good communication through out, so helpful and reassuring. Did everything and more, Really would recommend kelly Pickering.

February 2, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Tasha,

Thank you for taking the time to leave your review. It’s great to hear that Kelly provided reassuring support and clear communication throughout, going above and beyond for you. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My solicitor Kelly went above and…

My solicitor Kelly went above and beyond to help me and also reassure me when needed.
Was understanding and easy to talk to. She was a very lovely woman and would recommend to anyone.

February 11, 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Charlotte,

Thank you for taking the time to leave such kind feedback. It’s wonderful to hear that Kelly provided reassurance and support when you needed it, and that you found her understanding and easy to talk to throughout. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

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