Lyons Davidson Solicitors Reviews 2,517

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 508 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their competence, professionalism, and helpfulness, often highlighting their ability to keep clients informed and at ease throughout their cases. Many people appreciate the excellent customer service, noting quick responses and clear explanations, which made complex processes much easier to manage. However, some customers experienced dissatisfaction with the service and response times, mentioning slow progress on their claims and unanswered emails. A few other people also felt that communication was lacking, with some instances of not being informed about important updates or the status of their claims.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising individuals for their professionalism,... See more

Claim

Reviewers mention ambiguous feedback about claim. Many customers express frustration with the handling of... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers, like those assisted by certain staff... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlighted the helpfulness and compassion of... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We were put in touch with Lyon Davidson via our home insurance provider. The service was initially a little slow but once they had processed the information we had provided things the claim started to... See more

Company replied

Rated 5 out of 5 stars

A very challenging, and at times very difficult situation that was very hard fought and a great outcome in the end. Nelay Joshi handled our case with great competence and professionalism throughout h... See more

Company replied

Rated 5 out of 5 stars

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion. Tilly dealt with my case, but she... See more

Company replied

Rated 5 out of 5 stars

Very grateful for Nelay Joshi, they took the time to help me with a legal matter regarding an unresolved issue with a car tradesman. Nothing was too much trouble. Would happily use this service again... See more

Company replied


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing support

After 4 years and three different members of the Lyons Davidson team Dan worked relentlessly to get me an amazing conclusion. He was thorough, patient and explained everything in plain English. Thank you Dan for the professional advice, support and understanding through a difficult time.

March 3, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Catherine,

We truly appreciate you taking the time to share your experience. It’s fantastic to hear that Dan provided such dedicated support, working tirelessly to achieve a positive outcome after a long journey. We’re especially pleased that his clear communication and patience helped you through a difficult time.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Highly Recommend

I would like to thank Caroline Fraser for all her help and understanding with my case which started roughly 18 months ago.
She kept me informed and replied quickly to any questions that I had either by email or telephone call.
I would highly recommend Caroline and your Company.

February 13, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Elaine,

We really appreciate you sharing such positive feedback. It’s wonderful to hear that Caroline provided support and understanding throughout your case and kept communication clear and timely over the past 18 months. Your recommendation means a great deal to both Caroline and the wider team.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I was assisted by Paddy throughout my…

I was assisted by Paddy throughout my case and she was extremely attentive and informative. Always kept me in the loop and updated me promptly.

March 3, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Matthew,

Thank you for taking the time to share your experience. We’re delighted to hear that Paddy was attentive and kept you well informed throughout your case. Providing clear communication and support is very important to us, so your feedback is greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Michael Tait has been exceptional

Michael Tait has represented me for a second time regarding a claim of victimisation against a large public-sector employer. Once again, he has achieved a successful result and throughout the process he has been greatly supportive. At times this has felt like a David vs Goliath battle, but through his hard work and professionalism justice has been done.

January 10, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi FS,

Thank you for taking the time to share your experience. It means a great deal that you chose to work with Michael again, and we’re pleased to hear that his dedication and professionalism helped secure another successful outcome for you. Your recognition of his support throughout what sounds like a very challenging process is truly appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Excellent Service

Lyons Davidson were helpful, knowledgeable and consistent in the support and guidance provided throughout the process, especially our lead solicitor Andy Vraitch. Although we waited over 3 years for a court date, they maintained regular contact and supported us to ensure that our statements were clear, concise and met the needs of the case. Thanks to the efforts of Andy and his team we did not have to attend court as the other party eventually accepted full liability and dropped all counter claims. Would highly recommend.

February 24, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Daniel,

Thank you for taking the time to leave such detailed feedback. It’s great to hear that Andy and the team provided consistent support and clear guidance throughout what was clearly a lengthy process. Maintaining regular contact over several years is so important, and we’re pleased that their preparation and persistence ultimately led to a successful resolution without the need for you to attend court. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

A calming and settling experience from…

A calming and settling experience from start to finish as a result of Freya’s guidance and support. The communication has been excellent and any additional questions were responded to quickly. Freya was able to explain and put me at ease through a long and complicated process. Would highly recommend to anyone needing support and legal advice.

March 1, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi CBG,

Thank you for taking the time to share such thoughtful feedback. It’s lovely to hear that Freya’s guidance and clear communication helped make a long and complex process feel calmer and more manageable. We’re pleased you felt at ease throughout and truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Jade was fantastic from start to finish…

Jade was fantastic from start to finish helpful in every

April 27, 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Scott,

Thank you for taking the time to leave your review. It’s great to hear that Jade was so helpful from start to finish and provided fantastic support throughout. We really appreciate your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Thanks very much for all your work on…

Thanks very much for all your work on the issue I had. Freya was brilliant from start to finish and her communication was great! She always kept me informed of any information. Thanks again!

February 25, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Jonathan,

Thank you for taking the time to leave your review. It’s great to hear that Freya supported you so well from start to finish and kept communication clear throughout. We really appreciate your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Had a brilliant experience working with…

Had a brilliant experience working with Lyons Davidson, Nelay Joshi our contact guided us throughout the whole legal process, and his advice and expertise was invaluable.

Thank You Nelay and thank you Lyons Davidson.

February 25, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Sion,

Thank you for taking the time to share your feedback. It’s fantastic to hear that Nelay’s guidance and expertise made such a positive difference throughout the legal process. We truly appreciate your kind words and your thanks to the wider team.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My experience with this team was best

July 17, 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Abda,

Thank you for taking the time to leave your review. It’s wonderful to hear that you had such a positive experience with the team. We really appreciate your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Excellent service

Would highly recommend Lyons Davidson.
My case handler Freya Simpson was very professional and friendly and kept me informed throughout.many thanks Freya great job.

February 24, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Steven,

Thank you for taking the time to share your review. We’re so pleased to hear that Freya provided professional and friendly support while keeping you informed throughout your case. Your recommendation is greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Chris Kemp

We dealt with a Chris Kemp, from the start he explained how long this could take, and through out the claim process has kept us up to date in a very timely manner. Any emails sent have always been responded to in a timely manner.Things have been kept in layman terms as often solicitors can talk in their industry jargon.

February 24, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi there,

Thank you for taking the time to leave your review. It’s great to hear that Chris set clear expectations from the outset and kept you regularly updated throughout the process. We’re pleased you found his communication clear and straightforward, without unnecessary legal jargon. Your feedback is much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson were really good

Lyons Davidson were really good, they kept me informed through their portal,Maya and her team were friendly and helpful throughout.It was just unfortunate that the insurance company that was dealing with my claim were very slow and we had to take them to court.I think 4years to decide on an car accident claim is excessive and should be looked into.The accident was on 16/09/2021

February 16, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi James,

Thank you for taking the time to share your experience. We’re pleased to hear that Maya and the team kept you informed and supported you throughout, particularly given how prolonged the process became. We understand how frustrating delays can be, especially when they are outside of our control, and we appreciate your patience over the course of your claim.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Not to use the inadequate firm

My experience with Lyons Davidson has been nothing short of appalling. Their handling of my case was careless, negligent and completely devoid of professional responsibility.

Despite being fully aware that legal proceedings had been issued, they failed to act. I was later informed in a telephone conversation that the firm had received acknowledgement from the court but did nothing with this information because they were “not getting paid.” That is utterly unacceptable. Payment disputes do not absolve a law firm from its duty to notify a client of life-changing legal action.

As a direct result of their inaction, a wrongful CCJ was entered against me. The financial and reputational damage this has caused is severe and ongoing. The stress, anxiety and sleepless nights that followed could have been entirely avoided had Lyons Davidson acted with even basic professional diligence.

To make matters worse, there has been no meaningful accountability and no appropriate compensation offered. The firm has shown a complete lack of empathy and responsibility for the consequences of their failures.

I would strongly caution anyone considering using Lyons Davidson to think very carefully. My experience has been one of incompetence, poor communication and a disturbing disregard for client welfare.

February 21, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Customer,

Thank you for your review. We note this is the third review you have posted in relation to the same matter. We have responded under our Complaints Procedure confirming that we do not accept any wrongdoing.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Great

Great, helpful people with good advice and easy communication, always on time, fast with getting things done. Couldn’t be happier and could not recommend more.

February 20, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Louis,

Thank you for taking the time to leave your review. It’s great to hear that you found the team helpful, easy to communicate with, and efficient throughout. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Accident date 27.03.2025

Accident date: 27/03/2025
I am very happy with the result of my accident claim. Mr T Blake and his staff of Lyons Davidson Solicitors worked very hard and produced excellent result.
It was not an easy accident case but result of my case is brilliant.
Compensation is healthy. I have no words to express my thanks. Very Well done. My case was closed 16/2/2026.
Devinder Hayer

March 27, 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Devinder,

Thank you for taking the time to share your feedback. It’s wonderful to hear that you’re so pleased with the outcome of your claim, particularly given the challenges involved. Mr Blake and the team will be very encouraged by your kind words and appreciation of their hard work.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Professional/Outstanding

Working along side Bethany Chandler for our mutual clients claim was a pleasure. Bethany kept me informed at every progression/stage of the claim. Her professionalism was outstanding matching the result of the claim.

February 20, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Lisa,

Thank you for taking the time to share your feedback. It’s great to hear that working alongside Bethany was such a positive experience and that her communication and professionalism supported a strong outcome for your mutual client. We truly appreciate your kind comments.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Brilliant job Jessica

Jessica S of Bristol branch took over my case and handled it very well. communication was spot on, keeping me informed the whole time of any changes or information needed to assist my claim. highly recommend Jessica at Lyons Davidson Solicitors. Thanks again

February 20, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Karen,

Thank you for taking the time to leave your review. It’s great to hear that Jessica kept communication clear and consistent after taking over your case, ensuring you were informed at every stage. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Really good communication through out

Really good communication through out, so helpful and reassuring. Did everything and more, Really would recommend kelly Pickering.

February 2, 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Tasha,

Thank you for taking the time to leave your review. It’s great to hear that Kelly provided reassuring support and clear communication throughout, going above and beyond for you. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Persistent, client friendly approach and very Methodical

The case was a no fault accident claim involving a foreign truck and my car. Lyn Edwards had a very clear approach and had very good patience in liaising with the opposite party as they were from a foreign country. With meticulous planning, the case was efficiently managed to ensure I got the deserved compensation. A very good negotiator as well as she managed to get an increased offer rejecting the initial offer.
Overall, very happy with the service.

June 19, 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Mithun,

Thank you for taking the time to leave such detailed feedback. It’s great to hear that Lyn’s clear, methodical approach and persistence - particularly when dealing with an overseas party - helped secure the compensation you deserved. We’re pleased you felt the negotiation was handled effectively and that you were happy with the overall service.

Kind Regards,
Lyons Davidson

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look