Madame Tussauds London Reviews 110

Fantastic, cant wait to go with the kids again.

Visited madam Tussaud’s with my girlfriend. Firstly just wanted say a massive thank you to Lavina who helped us sort out our tickets at the self checkout and was very pleasant and helpful.

The museum was loads of fun with a range of present celebs and famous people and history. Would recommend!

Went once cause my girlfriend wanted to see it. Never again. That "museum" it's a proper joke 😂 Filthy, zero organising of crowd, staff has no clue of anything whatsoever. Most of the so called attractions are displayed in such bad lighting, you can barely take a picture, don't know if i recognised 5 figures there, poorly buit and there's no "life size" in there. Truly a waste of money and time. Oh, and what's the point kf booking ahead online if i have to sit in an hour queue? Marvel show is a disgrace, especially the 4d thing 😂. The gift shop...what can i say, i can find everything on any corner kiosk in central London. Why is this fire hazard, disease spreading, disgusting place so popular, beats me

Madame Tussauds was one of those places I felt I needed to go, but wasn't sure how entertaining wax figures would actually be. But I'm glad we went! An entertaining couple of hours. My nephew loved the Marvel figures!

Great experience, great management, amazing staff!!

Went with my 12 year old daughter on Wed 2nd Sep 2020, so no queuing because of covid-19 you have to book a time slot online. All very good and few people so easy to take lots of pictures. My only complaint is the cost you pay for your photo taken with the royal family. £30 and 1 photo in a thin card holder and they say unlimited downloads, but only of the one photo you choose(there were 3 taken as you go around so I thought you could download all 3). The download is low res-150ppi (18.29x27.43cm), so pretty crap.

A fabulous day out for myself and three friends. The staff we spoke to were polite and very much in the background. The wax works were intriguing and it was a different experience than when I went there many years ago. This time I got up close and personal rather than looking at them from a distance.
The cafes were closed it seemed so no chance of a drink and sit down.
Excellent time there.
The only advice I’d give is BUY a Program as I’m sure we missed many areas that we wouldn’t have done if we’d purchased one.
And a note to staff, please offer programs at point of sale to remind us. Thank you.

Staffs are polite.
The waxs statue matches alot to the famous people & the place were well cleaned.

The place is pretty big ,so don't be in an rush when exploring it.
Last not least, great location for fun pictures.

I had lost my bag in this museum it has been almost one year but still no response from the stuff. Museum is very nice my 2 star is for that but as you may be aware costumer service is important in this capital!

After being sceptical about visiting the attraction, I actualy found myself really enjoying the experience and appreciating the all of the sculptures inside.

Lots of selfies taken, and impersonating jonny Wilkinson taking a conversion amongst the highlights.

Went today for the first time and was a little sceptical because of the cost and just wondering how I would get my money worth but I did not leave disappointed, the marvel mini movie made my nephews day. A massive thank you to thee girl working down in the sherlock Holmes bit who gave my housemate a mini heart attack, was fantastic 🤣 would have been 5 stars but the ticket/queueing system wasn't great.

Great way to spend 1-2 hours!!!! Recommend

Great place to spend your day. My kids love it. Everyone was friendly and helpful.

Told no buggies at the door and no mention of this when booking. The security kindly let in the later slot before us. Hearded like cattle and they put the first celebrity right by the lift exit so caused bottleneck. Rude staff and pushing and shoving tourists trying to get a photo. Never again, goto Blackpool one its much better organised.

It has been many years since I last visited Madam Tussards and was looking forward to visiting with my children. Once inside, it reminded me of the first day at a department store sale. Crowds of people, chaos, difficult to see exhibits and when they were visible, guests were draped on them while taking selfies. Not an experience I would recommend or return to.

Well after such a long time of wanting to go I wasn't impressed at all really, the figures were out of date lots of them, there didn't seem to be many either I know many English famous people, time slots are also bad people shouldnt still be rammed in as much as they are I couldn't breath if I had to pay 140 for the four of us to have had to have gone in then I wouldn't have been happy that's for sure not worth the money at all
Sorry but it's out dated some of the figures need to be update to the way stars are now and as for being crammed in well not good my daughter wasn't impressed, madam tussauds just seemed interested in getting you to pay for photos they were taking and nothing else, very very disappointed.

We had a great day and the kids enjoyed themselves however I can't give more stars as as an adult it was extremely anxiety inducing, it was so crowded and trying to keep an eye on your kids was more than just hard work. I feel like for the price per head, there's no excuse for ramming people in that way, and charging extra for an attraction that takes up a whole floor is just a damn cheek!!

The worst thing was being pushed out of the 4D cinema with 400 people directly into the star wars attraction, where obviously everyone was trying to stop and see all at the same time. We missed a lot of it because we just couldn't breath and our smaller kids- 5 & 8- were positively getting trampled. We were a group of 4 adults, 1 teenager and 2 children and felt unsafe at times, if you were say, 1 adult with 3 kids, I doubt this would be a manageable day out at all!

The whole attraction would benefit hugely from some crowd control and a better layout!

5 stars for freak value. Too many life like models can really freak you out after a while.

Waiting more than half a day to get the tickets we payed for in advance to hear we than have to wait another hour and a half to start queing again to get in. Mme tussauds just stole a vacation day from us...NEVER AGAIN