Madame Tussauds London Reviews 110

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience with the family, old and young. Loads of different attractions, fun and not too long - great day out, though some of the extras are pricey but still worth the day out

Rated 5 out of 5 stars

Totally enjoyed our visit to Madame Tussudes. Went with my grown up children and grandkids for a family day out. Hadn't been there in years there was something for everyone. Totally enjoyed... See more

Company replied

Rated 1 out of 5 stars

When we were planning our trip to London I was very excited to be able to go to Tussauds. I was so disappointed. Very loud, lots of flashing lights and so crowded you could barely move, let alone see... See more

Rated 1 out of 5 stars

Don't waste your money. You'll queue for ages, get ripped off on the price of a ticket and be hustled through a one way system and out on the streets within 30 minutes. Easily one of the worst tourist... See more

Company replied

Company details

  1. Tourist Attraction

Written by the company

Step into the spotlight at Madame Tussauds™ London and get up close and personal with more than 250 lifelike wax figures.


Contact info

3.2

Average

TrustScore 3 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Multiple venue tickets sold at discount on website

We absolutely loved wondering around this place on our London trip. Well embraced break from the norm.

The website was great as it gave you the option to buy multiple attraction tickets at a reduced price. We also purchased the London eye and London dungeon tour which was one of the highlights of our visit.

October 1, 2017
Unprompted review
Rated 4 out of 5 stars

Pleasant morning at the wax works x

I recently took my 8 year old son, we had pre booked tickets and I was pleasantly surprised when we got there at 9:30 and there was no que. He had a great morning as we were out within a few hours. It could have done with some new figures as I have been before so went through the motions for my son. My only real complaint are the prices as they are quite steep.

August 29, 2017
Unprompted review
Rated 5 out of 5 stars

New York

Recently went to New York and did the Ghost Busters virtual reality experience. WOW.. it was awesome, so clever and so realistic, my wife and I loved it. If this is the future of gaming, I can't wait.

August 22, 2016
Unprompted review
Show reviews in all languages. (110 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look