Just moved into a new house that has undergone a lot of renovation. One problem is the Patio doors have a few issues. Only clue was name of manufacturer on one of the frames. Lucy at MFT was outstandi... See more
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Just moved into a new house that has undergone a lot of renovation. One problem is the Patio doors have a few issues. Only clue was name of manufacturer on one of the frames. Lucy at MFT was outstandi... See more
Company replied
Fitted our 1st Korniche lantern today 3.5 x 2m Well organised ordering sheet explaining the important measurements. Had questions on the fitting which Lois sorted out straight away, even sending... See more
Company replied
Absolutely 5 Star customer service from Lucy! I contacted Korniche on their website enquiry form and explained the problem. Lucy replied straight away. She asked for a picture of the fault (a split... See more
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Customer service at Made for trade is really great! My builders made a hash of fitting a large Korniche lantern and it has had to be removed , which has lead to some cosmetic damage on the trim and... See more
Company replied
Made for Trade are the UK’s largest manufacturer of Aluminium Roof Lanterns and Bi-folding Doors. The home of the Multi-Award- Winning Korniche brand which offers unrivalled quality, engineered products, excellent service all at unbeatable prices. Operating from three purpose-built fabrication units for each product in more than a quarter of a million square feet, employing over 200 hundred highly trained operatives. MFT services the entire UK, safely delivering direct to build and trade sites. Dedicated sales and account staff will assist you and ensure your initial enquiry and estimates are dealt with promptly, here at Made for Trade we understand how important it is to get quotes back to our customers as soon as possible. Targets are to complete within an hour. KWIKQUOTE - Made for Trade offer a rapid quote service on all products. All you need to do is complete the onlineform through our Kwikquote service. The Made for Trade philosophy is simple: We provide the best products with the best service at the best prices. www.madefortrade.co
Wellington House, Wynyard Avenue, Wynyard., TS22 5TB, Billingham, United Kingdom
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A couple of months ago I was looking for a 3 x 1.5m lantern for an out building refurbishment and considered a number of options including Korniche. As a former engineer I avoid self tapping screws and silicone where possible so your lantern stood out from the crowd with its cone washers, engineered screws and minimum requirement for silicone.
I was very impressed when it arrived and even more impressed when it came to installation. Construction could not have been easier or more exact. The Youtube video is such a good idea and a must watch for anyone installing a lantern for the first time.
An excellent product which I would use again if the opportunity presents itself and I will have no hesitation recommending it to others.
Great job, well done
Bob Kelly

Reply from Made for Trade
They say a company is defined by how well they deal with issues, and whilst we only had a small issue (a broken piece of glass in transit which can happen to anyone), the guys at MFT dealt with it quickly and sorted the problem within a couple of hours, putting our customers' mind at ease, and highlighting just how fab these guys are.
Laura in the office deserves a special mention for being amazing - she is a credit to the company. Thank you to all at MFT :)

Reply from Made for Trade
We have had an issue with one of our customers and a Lantern Roof they have received. I got in touch with James McDougall who was incredibly helpful and professional in giving advice to both myself, and our customer. Our customer also really appreciated the call direct from supplier as it showed a real duty of care. James has identified which parts are faulty and has arranged for some replacements to be sent out quickly by post. He dealt with the entire enquiry quickly and efficiently.

Reply from Made for Trade
Hi All,
I ordered my five leaf bi folds from MFT with a four week lead time and they were spot on. Doors now fitted and look great.
Glass to be delivered one week later and they were spot on with the delivery dates. We noticed after the driver had gone and we stared fitting the panels there was a very bad scratch in one of the panels so i rang the help desk and they asked me to send pictures and the panel details, that same day i had an email from Laura at the help desk to say the panel would be re-made and delivered FOC the following week and it did. All i can say is what a fantastic product and what a brilliant service. My thanks to Laura at MFT and the glass supply company.
Thanks again
Steve Reed.

Reply from Made for Trade
Dealt with customer services, regarding extra fir clips for my roof lantern. Laura, who I spoke to couldn't have been more helpful sorting out exactly what I needed, and also free of charge!

Reply from Made for Trade
I would actually like to rate this company zero stars
Ordered a roof lantern in early May, long lead time delivery was scheduled for 14th July , this wasn’t a problem we arranged the rest of the build and trades around that date..
Today 30th July the lantern is still not fitted 🤬 first excuse was it was in Bristol depot then 4/7 parts arrived, messed about for a week being told coming next day next day , still nothing . Then MFT agreed to re manufacturer missing parts and deliver this was scheduled for Tuesday 27th Wednesday 28th . Parts arrived 29th WRONG SIZE PARTS . James in customer service and Kevin both gave apologies and said human error in unprecedented times !! I couldn’t be more angry if I tried .
Remanufactured 29th for courier delivery and guaranteed for AM today 30th July
No delivery arrived
Emailed and telephoned throughout the day for update or couriers direct contact . 15.57 ( just before office closed ) received an email saying driver 5 drops away and they deliver till 5..
Still not received
16 days after original delivery date
Too many mistakes unnecessary stress
Would not recommend this company

Reply from Made for Trade
Keith & the team have offered nothing short of great service from day one that we have traded with them.
Keep you the great work/service :)

Reply from Made for Trade

Reply from Made for Trade
Outstanding company extremely good service all are exceptional
and go that extra mile to help you

Reply from Made for Trade
Brilliant Customer Service always happy to help.

Reply from Made for Trade
I have been using Made for Trade now for several months and the company is great. the complete service from quoting to delivery has been excellent as is the quality of the products.

Reply from Made for Trade
As good as it can be.
Giving the times that we are living, MFT are still on great lead times, product and services. Very good service and fast respond times.

Reply from Made for Trade
Recently dealt with Laura in customer services regarding replacement rubber for a bi-fold. Can't thank Laura enough excellent service and really quick on delivery.

Reply from Made for Trade
We have just installed our first Korniche Roof Lantern and given that it was approx. 5.2m x 2.7m with 14 No. DG Units, it was certainly a big one to start with. Any apprehension and worry was quickly dissolved once we realised how well designed and put together these kits are and I, with 40+ years in the glazing / glass industry and with a careful eye for detail and engineering, am suitably impressed. Given the size of the roof lantern, and that this was our first attempt, we had a three-man team on the day and were comfortably finished by 3pm. There was a minor hiccup, with one small length of gasket missing, but that was delivered direct to site the day after we reported it. So really can't fault the quality of the product, the lead-time, the overall service and indeed the after-sales back-up. Only thing to see about now is the weather-tightness, but given the forecast over the next week or so, it's going to be well and truly tested -
Well done MFT /Aanco and your staff - I firmly believe that you have something of a gem with this product.
David Foreman
Forefit Ltd
Middlesbrough

Reply from Made for Trade
Made for Trade have been a great supplier over the years. On the rare occasion we have had an issue its been dealt with efficiently.
It’s a very well run business that offers quality products at competitive price’s & I would recommend them to anyone.
The Korniche Lantern is the best Lantern on the market. Full stop.

Reply from Made for Trade
MFT is a fantastic company, the help team is always ready to assist, the sales team is extremely fast with quoting and coming back to you with any changes. I have been using them for over a year for my bi-fold doors and roof lanterns, just a very well-rounded respectable organization. A special shout out to Laura and James on the help team and Brian in sales. Thanks, Isaac

Reply from Made for Trade
Made For Trade offer a great service and great products competitively priced, they deliver when they say they will deliver. Very Helpful and friendly staff very supportive. There Korniche Lantern is second to none. very well made and very easy yo install. taking on the Korniche lantern as part of our offer to our customers has seen us increase our sales tenfold as we have the confidence in MFT that they always deliver a great product and back it up with great support. Phil @loftshop

Reply from Made for Trade
We have used made for trade on a few occasions & always had great service & quick delivery times thanks very much 👍 from KP Building Services

Reply from Made for Trade
Great help from Chris Caley from setting up our business quoting system to sorting out a quick order. Great service - thanks!

Reply from Made for Trade
Made for Trade are an exceptional company to work with. Their staff are always incredibly knowledgeable, helpful and quick to reply from sales to customer services etc. Nothing seems too much trouble and they go above and beyond to help in a timely fashion.
The products that they supply are of an exceptional quality, well packaged and any problems (on the very rare occasion they arise) are rectified promptly.
Communication is always excellent.

Reply from Made for Trade
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