My old Magimix Compact 3100 had cracked and leaking plastic bowls. Rather than buy a new food processor, I looked on-line for spare bowls, and found an upgrade kit from Magimix Spares. This was ordere... See more
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In less than a day, they answered the question which MagiMix themselves failed to answer in three weeks (they simply did not reply to my messages sent through their contact form). For the record: T... See more
I inherited a Magimix food processor and after many happy years, the plastic lid eventually broke. Bereft, I googled Magimix Spares and BBS Ltd popped up. I rang Customer Services - answered in 2 ri... See more
I purchased a replacement bowl for my Magimix from BBS Ltd two years ago. I recently noticed that the handle had cracked, so emailed BBS Ltd asking how I could obtain a replacement. I received an imme... See more
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A real 5-Star service
BBS Ltd have just repaired my beloved Magimix L'expresso & Filtre coffee machine. I can't recommend this company highly enough. A quick, efficient repair and amazing value for money. They arranged collection and delivery back to me and the staff to whom I spoke were very friendly, helpful and knowledgeable. A true 5-Star service!
First class customer service
I took my Magimix food processor to BBS in person this morning because there was a problem with the blade jamming on the spindle. The man who greeted me at the door couldn't have been kinder, analysing the problem, checking the motor for me as well, just in case and then replacing both spindle and blade there and then. That's the kind of customer service that leaves you glowing for the rest of the day, thank you BBS!
Disappointed
Just had a caprese panini, which should be the mozzarella, vine tomato and pesto. Haven’t seen any mozzarella, there were two extremely thin “carpaccio like” slices of some tomato (invisible) and then only bread and pesto. For €5.95 I would expect much more. Really disappointed 😔
Faultless customer service.
I ordered a selection of spares for my Magimix, one of which didn't fit...right part number so a bit of a mystery but within 24 hours of contacting them a replacement was on it's way.
My emails were dealt with by a real person and I felt like she actually wanted to help!
Will use this company again and recommend it without hesitation.
Magimix part perfect
I ordered a juicer attachment for my Magimix after 3pm on Monday and it arrived on Wednesday morning.
Quality product packed well and delivered quickly at a good price.
Thank you.
Product was continuously delayed - I was provided with no information about it's status
They failed to tell me that there was a delay on the product I had ordered. After two weeks I contacted them and they told me it would be with me shortly. Two weeks later I contacted them for a refund and they made no effort to resolve the issue. Terrible service and I expect they get away with this because there are few places to buy magimix spares.
1st Class
I order a new bowl & lid for my magimix food processor it came within two days ,it's fits much better than the old one and is a original maker part ,I know that's was almost £40 but well worth it as it will keep the magimix going for many years,Thank for a great service.
Great Service, Shame about website
I've used this company twice to buy attachments for my Magimix. They provide a great service with a comprehensive product range. My only (small) gripe is that their website is really rather dated and not very well organised - but don't let that put you off!
Outstanding personal service
With the internet one never knows what sort of firm you're dealing with, but BBS Ltd. really does seem to be staffed with real people who care about the service they are providing. I would thoroughly recommend them.
Outstanding Customer Service
I ordered the Nilglass, Nilco Nilglass Cleaner for Glass Mirrors,and Windscreens. The company accidentally sent me the descaler. I was given the descaler as a complimentary gift and they sent out the glass cleaner straight away. Their customer service was faultless and whats more Nilglass Cleaner for Mirrors, Glass and Windscreens is far superior to anything I have ever used.
Great company to trade with and I will be using them again. Thank you BBS
Magimix Spares - completely brilliant service
Ordered Magimix Spares for a old 37 year old machine and these arrived within 2 days, and i did get a email giving me a delivery date, first class service.
super-fast delivery
The spare part I ordered arrived after an incredible two working days! I would have given five stars if they had sent an email letting me know it had been despatched. Communication with customers could be better, but with this level of service and good prices there is little to complain about. Highly recommended.
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