BBS ltd Reviews 

Just bought a bowl and lid replacement kit for my old Magimix 4100 after the original lid split along the edges. Assured over the phone that the kit would fit my old machine and it does, thus prolonging its life for another few years. First class advice and service.

Having replaced the bowl/lid on an old Magimix 5000 we found the bowl interlock would not activate the machine. The company advised what the likely problem was and sent a replacement microswitch/rubber seal at their own expense. Their diagnosis was correct and we have a working machine again. BBS know their business and their customer service could not be better.

I ordered a ‘new’ Magimix 5200XL from BBS. One of the ones that had been slightly used as display or in filming. I ordered on Friday, it arrived Monday. The machine is perfect. I doubt anyone has even breathed on it. Postage to the highlands was the same as the rest of the UK which is a huge plus for those that live here. Really delighted. Thank you.

Excellent helpful diagnosis of fault (condenser) and swift despatch of part - thank you SO much - our 30 year old magimix lives on!

Ordered a part and paid for 48 tracked (as that was the only option). However it's now 92 hours and it's still not arrived. Should have trusted my gut and struck with Amazon. The part was £2 more but I would have got it next day! Lesson learned

I have had two repairs done with BBS now and both times they have been fantastic. It’s so nice to be able to get something repaired rather than throw it in the bin. I don’t normally write reviews but wanted to here as they have been so good.

I ordered a spare part for my Magimix Nespresso machine. I needed to ask a question beforehand and got a swift reply. Once I knew what part I needed I got round to ordering it. Really good fast and efficient service, very straightforward. 5 Stars for this wonderful little company.

I was looking for a new bowl, lid and blade for my 15 year old Magimix 5100 food processor. I was gutted to find that these items have been superseded by a new type of plastic and were no longer available. A new 5200 machine was £370 on Amazon! I found this company on the web who offered an “upgrade” kit for the 5100 but I was unsure what I needed. A quick call for some advice and a friendly lady answered my questions and told me which kits I needed. I ordered the kits and they arrived the next day by DPD. The kits had easy to follow instructions and after 15 minutes I had an upgrade to my 5100 food processor. I can’t recommend this company enough, great advice, quick delivery and clear instructions to convert my 5100 machine. I’m a very happy customer, £147.50 well spent!

Got a vision toaster and the main button broke. I sent it off to BBS who fixed it within two days and returned it the next day. Fantastic service, and the price was also very good - it made a repair worthwhile instead of throwing it away. I would unreservedly recommend this company.

I inherited a Magimix food processor and after many happy years, the plastic lid eventually broke. Bereft, I googled Magimix Spares and BBS Ltd popped up. I rang Customer Services - answered in 2 rings, spoke to a highly knowledgeable and friendly member of staff, went for the bowl and lid replacement upgrade kit for my old model, new parts arrived the next day, and now I feel like the proud owner of what feels like a brand new mixer! THANK YOU to all. What great customer service and despatch. Highly recommend.

The little plastic thingy that clips into the top of the main blade unit of my old Magimix 3200 had crumbled.

I didn't want to buy a whole new Magimix, nor even just a new blade.

A quick internet search and I found this company.

They had exactly what I wanted. Ordered on a Friday received the following Monday.

Would certainly use again and would be my "go to" store for Magimix spares, should I ever need anything in future.

I represent a group of volunteers running a community pub in Devon. Times are hard for the hospitality sector as we all know. Recently we suffered serious damage to our Magimix food processor and sent it to BBS for repair. I can honestly say that the service we received was outstanding. We are so very grateful to Martin for his kindness and generosity. This company is an outstanding example of customer service and integrity and I highly recommend them to anyone seeking Magimix products, spare parts or repairs. Martin, if you are ever down our way, please pop in and we will be delighted to offer you a complimentary meal. Thank you again and a very merry Xmas to all at BBS.

This is the second time I have contacted BBS to get spares for my very old Magimix and on both occasions their service has been first class. Luke identified the problem, ordered the correct part and it arrived the next day! A really nice bunch of people. If only all business's could be like this!

Outstanding service: my second hand but relatively new magimix stopped working. I sent it off, expecting a repair, at very reasonable rate of labour capped at £20, to be told that it was within warranty, and repair and return postage was completely free. SO IMPRESSED.

Sent down magimix to be fixed. Fully expecting to pay for repairs. Was called by Martin to explain that all repairs and postage would be covered by guarantee. My machine is 10 years old. Brilliant service, thanks

Superb customer service. So helpful and responsive in sourcing correct part for juicing.

Awesome service - I had an elderly Magimix vision toaster and one of the elements had failed. The toaster was well out of warranty but in any event, I couldn’t obtain a new replacement for love or money but didn’t want a different make or model because this one is great. Found BBS after searching, they advised they could help so returned the toaster to them, had a call from the magnificent Martyn advising toaster was repaired and was being returned. I’m so impressed with the service, highly recommend BBS! Toaster is home and operational again, win win!

Ordered a Citiz coffee machine online which proved to be out of stock, received a phone call from BBS apologising an offering a free upgrade which was received the next day. Outstanding service !

Martin repaired my magimix le toaster 4 and was a pleasure to deal with! Friendly, very professional and handled my repair very quickly. Saving the toaster from the scrapheap helps the environment and I couldn't find a better replacement brand new so this is a great service. Give him a raise or at least a Christmas bonus for a job well done. Thank you so much.