Maisons du Monde UK Reviews 17,369

The product was as expected - in perfect condition. It was very well packed and delivered exactly at the time / date agreed.

Bought on line , product description accurate, delivery planning also very accurate , packaging conditions perfect , delivery to the room of choice staff friendly and professional

We are exceedingly pleased with the product. Our two-seater, which can be effortlessly converted into a bed, makes an outstanding impression in both design and functionality. The packaging was exemplary, and assembly proved to be remarkably straightforward. It complements our apartment beautifully and integrates seamlessly into our living space. Thank you very much for this excellent product.

Ordered an over the mantel mirror. It was delivered within the 2 hour time slot advised. The mirror was well packaged and looks great! I would not hesitate to use Maison du Monde yet again.

Ordering was easy and delivery excellent. The sink cabinet is brilliant excellent quality and worth the money

Extremely disappointed at the customer service. First chat is not working then took 2 days to reach them by phone and then only through the English number. When finally spoke to someone they ask me for a reference number for the item I am calling about when there is none on the confirmation email. She then tells me nothing they can do at the moment I have to call back after 72 hours!! No help at all when I asked for a direct number as couldn’t get through for two days. I am appalled at the lack of any care for their customers. I spent over €1000 euros

You are doing well. Good Customer Satisfaction. As it is supposed to be.

Never got my chairs although I played for it one month ago . Scam ! They haven’t replied my emails either.

I'm an architect. I love this store. Their interesting products. Their great staff.

BUT...

You are disrespectful to your Canarian customers. We can't get the full range of your products. And we can't even order online.

Shame on you. Get your act together. If you respect us, we will spend MUCH more in your store AND online!!

Timely and prompt delivery. Great product.

Fantastic ⭐️ 🌟 ⭐️🌟⭐️ amazing mirror. Everything was 😌 great

First, I purchased sofa-bed, and then I read so many negative reviews that made me so worried. However, the delivery went on time as expected. Now I have a very beautiful piece of a good quality

SHOPPING IS FAST EASY AND FAIR. THE STAFF IS KIND AND THE STORE IS BEATIFUL

First of all, I love the tableware with this palm tree, and I'm extremely satisfied with the shipping and delivery, which I'd gladly give 5 stars for. Unfortunately, two bowls were missing from the shipment, which are now only available for pickup. Customer service immediately refunded my money, which I appreciate. However, I'm a little disappointed, as I've been looking for this exact tableware for so long, and I really wanted these matching bowls.

Seemingly absolutely zero customer service. I have been waiting for an order 2 weeks longer than the estimated delivery period. I have attempted to call them, but you remain on hold for an eternity and still no one answers. I have contacted them via social media (Facebook and Instagram) and no one responds. I have emailed them, and still no response. Complete lack of care. At this point I am still waiting for a response. Shocking. Don't waste your time. Maisons du Monde like to portray themselves as a premium brand.....sadly they are not.

Great store with good product showcase. Nice and super friendly staff and ones that can listen carefully and understand one's need. Thanks Diogo!

Lucy was amazing to deal with her professionalism was second to none. Lucy's ideas were fantastic. I highly recommend your shop in Cartagena. Thank you

We ordered 2 chairs that came faulty - We were offered €30 !!! In compensation to keep them, absolute joke. Now they wont accept them back without original packaging. Avoid buying anything online - they will not rectify and faults and you will not get a refund. We will never use them ever again

The shelves were beautiful, no doubt about it. But no instructions or whatsoever or some screws to hang them - which is the most common practice when you buy shelves or similar online.