Maisons du Monde UK Reviews 

17,370
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

The delivery was on time and the delivery team carried all the items, including a very heavy large leather sofa, upstairs to my apartment without damaging anything. All packaging was taken away and th... See more

Rated 5 out of 5 stars

Was a brilliant experience both times we went. Staff are so kind and helpful. Really helped us find the correct products and we’re so patient! Loved our experience, highly recommend. The staff always... See more

Rated 1 out of 5 stars

Two items ordered for grand daughters Christmas present. Long wait for delivery... One item received damaged (packaging box was undamaged) the other, a puzzle cube, unusable as one side of the cube ju... See more

Company replied

Rated 5 out of 5 stars

After reading some bad reviews online I was concerned with ordering from MDM. I called their customer care team with my concerns before placing my order and they couldn’t have been more helpful. Deliv... See more

3.5

Average

TrustScore 3.5 out of 5

17K reviews

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3.5

All reviews

(17,370)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

We ordered 2 chairs that came faulty

We ordered 2 chairs that came faulty - We were offered €30 !!! In compensation to keep them, absolute joke. Now they wont accept them back without original packaging. Avoid buying anything online - they will not rectify and faults and you will not get a refund. We will never use them ever again

April 30, 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful shelves but not easy to hang

The shelves were beautiful, no doubt about it. But no instructions or whatsoever or some screws to hang them - which is the most common practice when you buy shelves or similar online.

April 27, 2025
Unprompted review
Rated 1 out of 5 stars

HALF A SOFA ARRIVED

Honestly worst experience EVER. DO NOT ORDER FROM HERE. Ordered a stunning boucle sofa and only the BASE OF THE SOFA ARRIVED. No back of the sofa not even the legs came. Its the biggest joke of a company ever. They do not even have a contact email and have no solution. Im working on a chargeback from my bank as we speak.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Delivery people was helpful and friendly, so refreshing! They placed my item in the right room, remove my packaging, checked that my purchase was in good order and took the empty packaging with them. My marble side table was beautiful and exactly what what I expected. I am very happy with Maisons du Monde. Excellent!

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful book shelf

Beautiful book shelf, no massive wood but the wood finish makes it look like massive wood.
Not cheap, but compared to the 'plastic' finish of products from other companies I prefer this one.
Easy to install, will recommend it.

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing

Three items from same shop- 2 delivery charges and 3 different deliveries. Poor information re date and time. Visited store to ask for information and was told we just had to stay in every day until they arrived! Not good enough! Shame as lovely products but delivery service and in store help disappointing!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Was a brilliant experience both times we went. Staff are so kind and helpful. Really helped us find the correct products and we’re so patient! Loved our experience, highly recommend. The staff always makes or breaks an experience and the staff here were INCREDIBLE! Also no idea why it says maison du monde UK as our experience was in diagonal Barcelona.

August 16, 2024
Unprompted review

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