Maki Car Rental Reviews 

Relatively easy going transaction - would recommend

Great service and very efficient. Only thing that let them down was that the guy collecting the car was late.

I wouldn't hesitate to recommend Maki Rentals. They have incredible customer service, they helped me along the way and facilitated the conversation between me and the dealers in the Seychelles. They went above and beyond for me. I couldn't have picked a better provider. The cars were fine, allowed me to explore both Mahe and Praslin during my honeymoon. Would recommend.

The car is clean and new, and it never bring any issue to us along the journey.

Hassle free car hire, no problems and great service

Booked online prior to arriving in Mauritius and paid in advance using PayPal. On the start day of the reservation, the car was dropped at the hotel on time and was in excellent condition. The guy ran through the features and explained how to use them then took down a copy of the my card details using the scratch technique. We had no problems with the car over the entire rental period. On the end date of the rental, a different guy arrived at the hotel (20 mins late) to pick up the car. He checked over the car and once satisfied that the car was in the same standard as when we received the car, he handed me the section of the contract where my card details ha been copied down.

Met maki rep at airport as requested. The explained all that we needed to know. Hired for 10 days. Car was in good condition.
Hassle free.
No drama.
Will use again.
Much cheaper than the big brands
Many thanks Darren S

The car/agent was late to arrive. They were due 9am and the first representative turned up at 9.05-9.10, but we had to wait until 9.25 before the 2nd person arrived with the documentation. There was no Gps and they said they would drop off at our hotel at 20.00 later the first day but they never did. We had the car two days but no gps which was a part of the package.

The car was almost new (2,000 KM) the representative of the company waited for us in the airport and explained all necessary about the car and driving in Mauritius. He also gave us the GPS, but we didn't use it, preferred Google Maps on our phone with local SIM.

I hired a car through Maki Car Rental and was extremely disappointed.

Here's a few of the promises from their website:
- "Many providers offer either poor or overpriced cars"
- "Free GPS device"; "further information for Mauritius: A satellite navigation system is included with all rentals"; "All customers that rent a car from us for five days or more will get a free satellite navigation device. Sadly, Mauritius is not financially relevant for the major car nav companies like Garmin and Tom Tom. Thus, their maps are chronically outdated and contain lots of errors. We used to get frequent complaints from customers that were led far off track into a sugar cane field or had to drive a huge detour because of the bad maps. So we decided to maintain our own version of the map that we can update independently and much faster than any other car rental company in Mauritius. As a bonus, we also included a list of well-known and little-known public beaches in Mauritius and our GPS device will also warn you of known speed traps and accident-prone points."

Maki are simply brokers and arrange the car hire with another company - in my case - First Car Rental.

The car didn't have a panel without a dent or a scratch, hadn't been cleaned inside, pulled considerably to the left whilst driving and had engine warning lights (ABS and airbag) and was missing the Satnav.

I was told that Maki knew that no satnav was available and that there wasn't a fault with the car but only an issue needing reset. Given the limited options and having spent so long travelling I had no choice but to proceed and was told no other cars were available.

To Maki's credit - they did contact First and in the end the car was replaced - it was in a similar state with considerable damage but at least had an engine that wasn't faulty and not unroadworthy.

However, they are aware that there are insufficient GPS units available and their initial offer of a remedy was for me to buy a prepaid sim card, they then offered a partial refund (although at the time of writing no refund has been received).

Unfortunately unless Maki choose to distance themselves from operators who rent out dodgy cars, this reflects on them directly. Similarly, if they promise GPS devices, and provide a considerable amount of sales patter about them as seen above, they ought to follow through or at least warn people in advance.

Booked with Maki for a two week hire in Mahe, Seychelles who then sub-contracted to Eden Cars. Had no problem with this until we saw the car upon collection at the airport. The car was full of exterior scratches and small dents and had almost 100,000 km on the clock. Inside seats were well worn and driver's seat was actually torn! Overall, the car looked shabby and tired. Not what you would expect from a hired car! The car was clearly pretty ancient! We were worried that the car might break down somewhere on Mahe's treacherous roads, but fortunately we were lucky and the car performed well for the fortnight. I think Maki needs to inform Eden Cars to provide newer cars to their customers, as we would NOT reserve another car unless we had a guarantee that the car was newer.

i booked Honda Jazz with Maki cars for 2 weeks in July the very time for my mauritius trip. everything was very smooth, the guy with the car reached airport on time and took back the car on time.

they delivered me Hyundai i20 white car almost brand new with 16,000 kms. i was very happy as i booked honda jazz and they provided me much better than this. for sure maki in my next trip i will book my cars from you because of the quality of services you provide and the prices which are much lesser than market.

thank you again my first overall experience was very very positive.
Khan.

Had no problems booking a car through Maki. Good communication via email. When we arrived, a representative (from a subcontracted rental company) was waiting to pick us up and when we had to return the car, a representative was waiting to pick it up at the airport.
We had a Suzuki Alto (Auto transmission) with about 11500 km on it. Clean, shiny and no issues. would recommend using them in future.
GPS was a bit outdated though - we stayed at the Angsana Balaclava and the only listed hotel with that name was "Hotel Angsana" which led us to the middle of a sugar cane plantation.

Have used service the second time and still top notch. Staff very friendly and understanding. Car was very clean and new. As I had young children, they allowed me to return the car at a later time without charge. Would highly recommend service and will definitely use again.

The gentleman who collected us from the Airport could have been more visible. We had to find him as he was standing right at the back. Other than that, the service was great.

We are glad tt we choose maki car rental as a car provider at Mauritius

We got our car in time smoothly w/o hidden charges

Thx!

We used Maki car rentals for 10 days while in Mauritius. They delivered the car to our hotel and picked it up (le morne area). We had no problems at all with the car was perfect for what we needed and at a reasonable price. I would definitely recommend this company to anyone looking to rent a car on Mauritius.

We had the car delivered to us and collected from our hotel. The man was very friendly and efficient. We even kept him waiting and he was super friendly. No hassles at all. I would definitely use them again. No hidden costs or catches. I have rented cars many times and have had a few bad experiences but they Maki was great.

good booking
nice and very friendly staff
good car
perfect

We had booked a Hyundai i20, but got a brand new Toyota Yaris instead. The car was in good condition and the gps is up to date (and very useful). The service was also good.