I've already raved about Mally's Crafts to all my loved ones, and I would 100% recommend over & over again! What flawless products, with incredible customer service to match. I enquired about ou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Handmade crafts by Mally. Personalised handmade plaques and crafts for all occasions. Made in Blackpool at a superb price and exceptional quality.
Contact info
Unit 28 Sycamore Trading Estate, FY4 3RL, Blackpool, United Kingdom
- mally@mallyscrafts.co.uk
- www.mallyscrafts.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unhappy Customer
Just received my order and in fact it is not what I ordered and is a poster for George's 90th Birthday, I ordered as Welcome wedding sign. So if you ordered for George and your party is soon I suspect you will not get your order. Disappointed that you cannot call to speak to anyone, so now waiting for a reply to my email. Not a great first experience using this company.

Reply from Mally's Crafts
I ordered a personalised guest book for…
I ordered a personalised guest book for my weeding. No only was the site easy to use but it came well packaged and protected. the book was lovely and of good quality. I would use the service again.
Our wedding signs arrived last week and…
Our wedding signs arrived last week and we absolutely love THEM!! I found their customer service EXCELLENT. A quick, friendly and very helpful reply to my queries. Signs arrived quickly and packaged well and look stunning. Helped add to the excitement of our big day seeing them. Thank you!
Brilliant quality and fantastic customer service
My wedding signage just arrived and we absolutely love them. We were a little worried they wouldn’t arrive in time for the big day, and so we messaged the company yesterday for a quick update. The signs were sent out yesterday and arrived today - can’t thank them enough for making this final step so much less stressful.
Fantastic service and products 💯…
Fantastic service and products 💯 recommend
We had a great experience with Mally's…
We had a great experience with Mally's Crafts for our wedding in September. Fast turnaround and excellent customer service.
Lovely items, well priced
I ordered a plaque just over a year ago as a gift. It was really lovely. Thank you
Amazing I brought all my wedding stuff…
Amazing I brought all my wedding stuff from here and now I recently brought my Christmas bauble from here which is amazing !
Amazing!
I have bought 2 things now and both experiences have been fantastic. Really quick turnaround and beautiful products. Thank you!
Highly recommend!!!
I have ordered 2 wedding signs and a ring box from Mallys crafts!! So pleased with them all and will definitely be ordering more from them before the wedding and in the future! I accidentally ordered multiple of one of the signs and they sorted it straight away for me and refunded me for the accidental order & the communication skills were great too!! Highly recommend!!
Shocking customer service
Shocking customer service. I would check and double check what you order. They take no responsibility when mistakes are made
Definitely value for money
Everything I have ordered as been fabulous. Nothing is too much trouble for Mally and her staff
Lovely little company!
I did a hell of a lot of looking around before picking Mally’s crafts, the prices were so reasonable compared to some of the other companies! The signs are absolutely beautiful, and processing time & delivery were super fast! The perfect final touches to my big day. Thank you so much!
Amazing!!
We've just had our wedding, for which we ordered several signs and a guest book from Mallys Crafts. The quality was excellent and they were so beautiful, everyone commented on them. Delivery was also very quick. Thank you!!!
Absolutely unbelievable!
Absolutely unbelievable!
Every order I have placed is second to none! The customer service is fantastic and I would recommend to anyone! Thank you so much x
Amazing quality and absolutely love my…
Amazing quality and absolutely love my product. Cheapest I found too on internet yet it is so professionally done. Tracking process kept up to date through process and was here within days. Thank you will be using again!
Would highly recommend!
I ordered two large wedding signs and a confetti sign for our wedding with only 3 weeks to go - the delivery was fast and I was really pleased with the product! They’re great value for money which is always a good thing with weddings!
Mally was really helpful too providing some information for my photographer.
Personalised Birthday Boards
I recently ordered a Birthday board for my Granddaughters 21st Birthday i was delighted with it when it arrived. it is beautiful will definitely purchase again for other special Birthdays would definitely recommend its my Granddaughters birthday today and she loves it thankyou so much
Fantastic Service - Fantastic Products
If I could rate more I would! Ordered a welcome sign, gift bags and table plan for our wedding. The service was fantastic! Due to the pandemic I was constantly changing the table plan even two days before the wedding and nothing was too much trouble. Quality of the products was amazing and they were lots of comments about how beautiful they were. Would highly recommend and definitely use again. Thank you so much Mally’s Crafts - you were amazing!!
Mally's Crafts created our favourite…
Mally's Crafts created our favourite welcome sign for our micro wedding last week, and it was just incredible. It told our love story so well and all of the guests loved it - they designed our ring box in rose gold, so together, both items fit our theme perfectly. Would recommend 100x over!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







