Manc Global Logistics Reviews 

543
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The convenience of barrel been picked up from home, the collection driver was lovely and kept in touch with eta to house. Making the initial payment was easy but the pricing threw me off had to query... See more

Rated 5 out of 5 stars

The ever dependable Manc Global Logistics... they never disappoint. MGL promised a delivery of my air freight 3 days before Christmas. I was a bit nervous as we had promised our customers of g... See more

Company replied

Rated 3 out of 5 stars

My items were shipped separately even though there was a statement for guaranteed before Christmas delivery. My wife had to arrange with family to stick around for collections. The items were also ver... See more

Company replied

Rated 5 out of 5 stars

Manc has been very consistent, and reliable since we started using the service. They are the only shippers who were willing to drive out to our location outside the major cities - London, Birmingha... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Container Service
  3. Courier Service
  4. Logistics Service
  5. Shipping Service

Written by the company

Manc Global Logistics is a well established freight forwarder with a solid reputation in the shipping industry. With over a decade's experience in export and import procedures, proper shipment handling, customs procedures and professionalism, we guarantee a high standard of service from collection to delivery. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. Our service offering includes air freight, sea freight and domestic UK road transportation. Ship anything as little as a shoe box to a large industrial/commercial unit...we will get it there safe, on time and in an excellent condition. We will always work with you to provide the best service which meets your requirements. Contact us to experience the #MancAdvantage with security, reliability and peace of mind built in as standard. Your Preferred and Trusted Partner in UK imports and exports.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

543 reviews

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4.5

All reviews

(543)

1 review in the last 12 months

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Rated 1 out of 5 stars

Was offered a 10% discount but was…

Was offered a 10% discount but was charged the same for a small box as I was previously charged for a large one.

August 29, 2023
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Reply from Manc Global Logistics

For failure to read the Terms of the promotion and passing off your small box as an extra large box to secure a 10% discount, we rejected, refunded and banned you from using our services.

Our existing customers are well aware of our special pricing deals for shipping extra large or large boxes hence you need to ship either of these sizes to be eligible for the discount.

Many thanks
Manc Global Logistics.

Rated 5 out of 5 stars

The way the whole system is structured…

The way the whole system is structured is very reliable. Effective communication and prompt action in response. Good customer service both on phone and in person.

August 28, 2023
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Reply from Manc Global Logistics

Hello Adolf,

We greatly appreciate your positive feedback! We're thrilled to hear that you find our system reliable and well-structured. It's wonderful to know that our effective communication and prompt actions have met your expectations. Providing excellent customer service, whether over the phone or in person, is our top priority. Thank you for your kind words, and we look forward to serving you with the same level of satisfaction in the future.

Rated 5 out of 5 stars
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Reply from Manc Global Logistics

Hello Amina,

Thank you for your review! We're pleased to know that our service was both fast and reliable. Your satisfaction is our goal, and we're committed to providing you with the best service possible. If you have any further needs or inquiries, don't hesitate to reach out. We appreciate your support!

Rated 5 out of 5 stars

Good service

Good service. Good communication, excellent website and prompt collection of goods from the house . I hope the Same good service is provided at destination.

August 14, 2023
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Reply from Manc Global Logistics

Hello Dorothy,

We're delighted to hear about your positive experience! Providing good service and effective communication is a top priority for us. We're glad you found our website useful and that your goods were collected promptly. Rest assured, we strive to maintain the same level of service at the destination. Your satisfaction is important to us, and we're committed to ensuring a smooth experience throughout the entire process. Thank you for your feedback, and we look forward to serving you well at your destination too.

Rated 5 out of 5 stars

Always on point

I've never regretted using Manc. Everything is on point. 5th shipping with Manc and still counting

August 15, 2023
Unprompted review
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Reply from Manc Global Logistics

Hello Felicia

We deeply appreciate your continued trust in Manc Global Logistics. It's truly rewarding to know that your experience with us has consistently met your expectations. Your loyalty, having chosen us for your 5th shipping endeavor, speaks volumes about our commitment to delivering top-notch service.

Rest assured, we remain dedicated to upholding this standard and look forward to serving you in your future shipping needs.

Thank you for your kind words and ongoing support.




Rated 5 out of 5 stars

Excellent customer service

They are always on time and the service they provide the is fantastic. Good customer service which will leave you satisfied.

August 14, 2023
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Reply from Manc Global Logistics

Hello Michael,

We are delighted to hear that our punctuality and service quality have left a positive impression on you. Our team at MGL is committed to delivering exceptional service with a strong focus on customer satisfaction.

Your feedback reaffirms our dedication to providing timely and fantastic service. Should you require any assistance in the future, please don't hesitate to reach out.

Thank you for choosing us and taking the time to share your experience. Your satisfaction is our ultimate goal.

Rated 5 out of 5 stars

They kept me updated on date and time

They kept me updated on date and time, they were punctual and had great hosptality.

August 14, 2023
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Reply from Manc Global Logistics

Hello Christy,

We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Keeping you informed, punctuality, and extending warm hospitality are core values we hold dear at MGL.

It's wonderful to know that our efforts have resulted in your satisfaction.
Should you have any future needs or inquiries, please feel free to reach out.

Thank you for choosing us and for taking the time to share your encouraging review. Your trust in our services means a lot to us.

Rated 5 out of 5 stars

Superb service

August 14, 2023
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Reply from Manc Global Logistics

Hello William,

Thank you for your succinct and positive feedback!

We're delighted to have provided you with a superb service experience.

If you ever need assistance again, please don't hesitate to reach out.

Your satisfaction is our priority, and we look forward to serving you in the future

Rated 4 out of 5 stars

Good service and always on point…

Good service and always on point .Happy with their service.

July 27, 2023
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Reply from Manc Global Logistics

Hello Florence,

Thank you for taking the time to share your feedback! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our services. Providing excellent service and being consistently on point are our top priorities, and we're thrilled that we could meet your expectations.

Your satisfaction is our ultimate goal, and it motivates us to continue delivering top-notch service to all our valued customers, like yourself. If there's anything specific you loved about our service or any suggestions for improvement, we'd be more than happy to hear them.

Once again, thank you for choosing us, and we look forward to serving you with the same level of excellence in the future! If you need any assistance or have any questions, don't hesitate to reach out. Have a fantastic day!

Rated 5 out of 5 stars

Amazing service and very professional

Amazing service and very professional. Things arrived on time.

June 26, 2023
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Reply from Manc Global Logistics

Hello Gertrude,

Thank you for your kind review! We're thrilled to hear that you had an amazing experience with our service. Our team takes great pride in providing top-notch and professional service to all our customers. Delivering items on time is one of our top priorities, and we're glad to know that we met your expectations in that regard.

Your satisfaction is essential to us, and we appreciate you taking the time to share your positive feedback. If there's anything else we can do to enhance your future experiences, please don't hesitate to let us know. We look forward to serving you again in the future!




Rated 4 out of 5 stars

Communication throughout the process…

Communication throughout the process was good, the whole process from booking to pick up and the driver was very friendly and punctual

July 20, 2023
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Reply from Manc Global Logistics

Hello Emmanuel,

We're delighted to hear that! Excellent communication, friendly service, and punctuality are our top priorities. Thank you for your valuable feedback!

Your satisfaction is our priority, and we look forward to serving you again soon.




Rated 5 out of 5 stars

Thank you for the hassle free booking…

Thank you for the hassle free booking of air freight to Ghana. Package arrived in time for the intended use.

July 20, 2023
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Reply from Manc Global Logistics

You're welcome! We're thrilled to hear that your air freight to Ghana was hassle-free and arrived on time. Thank you for choosing our services!

Rated 5 out of 5 stars

Simply excellent!!!

We are one of the largest logistics and haulage companies in the Northwest of Manchester in the United Kingdom.
We were looking for a reliable shipping company to ship our large consignment to Ghana.
We came across Manc Global Logistics which was unknown to us until We found them on google. The contact was promptly established.
The professionalism, the support and the clarity of the information provided by Manc Global gave us the confidence to book the job.
We were provided with a link to track the vessel and We also received regular updates on the shipment by Manc Global.
The goods arrived at destination as They promised. We are beyond satisfied. The service was impeccable.
We will surely contact them for our future consignments.
Choose Manc Global Logistics for your shipments to Ghana and other destinations. You will not be disappointed.

July 10, 2023
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Reply from Manc Global Logistics

Hello Nadine,

Thank you for your positive review of Manc Global Logistics. We are honoured to have provided you with reliable shipping services for your large consignment to Ghana.

Your feedback regarding our professionalism, support, and clear communication has given us great satisfaction. We provided a tracking link and regular updates to keep you informed throughout the shipment process, resulting in your goods arriving as promised. We are beyond pleased that you were satisfied with our impeccable service and that you plan to contact us for future consignments.

Choose Manc Global Logistics for reliable shipping to Ghana and beyond, and rest assured you will not be disappointed.

Rated 5 out of 5 stars
Manc Global Logistics logo

Reply from Manc Global Logistics

Hi Angela,

Thank you for your review! We appreciate your feedback and are delighted to hear that your box was delivered early and the pick-up was on time.

Your satisfaction is our priority, and we look forward to serving you again soon.


Rated 5 out of 5 stars

Everything is good and reliable

Everything is good

July 9, 2023
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Reply from Manc Global Logistics

Thank you for taking the time to provide feedback on your recent experience with our company. We greatly appreciate your kind words and are thrilled to hear that everything has been good.

Your satisfaction is of utmost importance to us, and we are grateful for your trust in our services. We will continue to uphold our commitment to excellence and provide you with the highest level of service in the future.

If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We value your input and are always here to address any questions or concerns you may have.

Once again, we appreciate your kind words and the time you took to share your positive experience. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Fred is an amazing guy

Fred is an amazing guy. He arrived when my box was not ready. He said....Don't worry...I will get it sealed up for you when I get to the warehouse. I was not sure it was the right thing to do but I trusted him.True to his words, my box got home to Accra Adenta...safe and everything intact and under 4 weeks.
Thx Fred, thx Mannglobal for trusted services

July 3, 2023
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Reply from Manc Global Logistics

Thank you for taking the time to share your experience with us!

On behalf of Fred and the entire team at Manc Global, we sincerely appreciate your kind words and your trust in our services. We look forward to serving you again in the future and providing you with the same level of excellence that you've come to expect from us.

Thank you once again for choosing Manc Global!

Rated 5 out of 5 stars

The personnel who picked the item was…

The personnel who picked the item was friendly and nothing was too much to ask.
He was careful when uploading the boxes in the van using the lifting support provided by the company.
He explained what was were expected of me to do in simple terms.

July 2, 2023
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Reply from Manc Global Logistics

Hello Emmanuel,

Thank you for taking the time to share your feedback! We are thrilled to hear about your positive experience with our personnel. Friendly and helpful service is something we strive for, and we're glad that you felt comfortable and supported throughout the process. It's great to know that our personnel took care when handling your items and utilized the lifting support provided by our company, ensuring their safety. Clear communication is essential, and we're pleased that our personnel explained everything to you in simple terms. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our services!

Rated 5 out of 5 stars

The arrive at the time stayed and…

The arrive at the time stayed and provided good services.

June 25, 2023
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Reply from Manc Global Logistics

Hello Emmanuel,

Thank you for your review! We are delighted to hear that our services met your expectations. Punctuality is a top priority for us, and we are glad to know that we arrived on time and were able to accommodate your needs. Providing excellent service is our commitment, and we appreciate your recognition of our efforts. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!




Rated 5 out of 5 stars

I booked a pickup from Ghana for a box…

I booked a pickup from Ghana for a box to be delivered to me in Accra from the UK.
The Rep at the Ghana office was very professional and explained the whole process to me.
I was also impressed with the feedback even when the pick up was delayed.
Keep up the good work!!

June 22, 2023
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Reply from Manc Global Logistics

Hello Renee,

Thank you so much for taking the time to share your experience with us!

We are thrilled to hear that our team at the Ghana office provided you with professional service and guided you through the entire process. We believe in delivering excellent customer service, and it's wonderful to know that our representative in Ghana was able to assist you and explain everything clearly.

We understand that delays can be frustrating, and we sincerely apologize for any inconvenience caused. However, we're glad to hear that our team kept you updated throughout the process. Communication is vital to us, and we strive to provide timely feedback and keep our customers informed every step of the way.

Your kind words and encouragement mean a lot to us. We truly appreciate your recognition of our efforts. We will continue working hard to maintain our standards and provide you with the best possible service.

If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again soon!




Rated 5 out of 5 stars

Easy and straightforward

Easy and straightforward
I love that and their delivery is amazingly on time…

June 23, 2023
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Reply from Manc Global Logistics

Hello Eric,

We are delighted to hear that you found our service easy and straightforward. We strive to create a user-friendly experience for our customers, and your positive comment confirms that we are on the right track.

Your satisfaction is our ultimate goal, and your review serves as a great motivation for our team. We value your support and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.


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