The convenience of barrel been picked up from home, the collection driver was lovely and kept in touch with eta to house. Making the initial payment was easy but the pricing threw me off had to query... See more
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The ever dependable Manc Global Logistics... they never disappoint. MGL promised a delivery of my air freight 3 days before Christmas. I was a bit nervous as we had promised our customers of g... See more
Company replied
My items were shipped separately even though there was a statement for guaranteed before Christmas delivery. My wife had to arrange with family to stick around for collections. The items were also ver... See more
Company replied
Manc has been very consistent, and reliable since we started using the service. They are the only shippers who were willing to drive out to our location outside the major cities - London, Birmingha... See more
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Company details
Written by the company
Manc Global Logistics is a well established freight forwarder with a solid reputation in the shipping industry. With over a decade's experience in export and import procedures, proper shipment handling, customs procedures and professionalism, we guarantee a high standard of service from collection to delivery. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. Our service offering includes air freight, sea freight and domestic UK road transportation. Ship anything as little as a shoe box to a large industrial/commercial unit...we will get it there safe, on time and in an excellent condition. We will always work with you to provide the best service which meets your requirements. Contact us to experience the #MancAdvantage with security, reliability and peace of mind built in as standard. Your Preferred and Trusted Partner in UK imports and exports.
Contact info
200A Stockport Road , WA15 7UA, Timperley, United Kingdom
- 0161 818 9600
- hello@manclogistics.co.uk
- www.manclogistics.co.uk
4.5
Excellent
543 reviews
No recent history of asking for reviews
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Consistent reliability
Manc has been very consistent, and reliable since we started using the service. They are the only shippers who were willing to drive out to our location outside the major cities - London, Birmingham, Manchester, etc - to make a collection. They will pick-up when they say they will, and so far delivery in Ghana has always been within the 4 - 6 week window advertised.
The team in Ghana are excellent in giving updates of port arrival, and door delivery.
You won't get it wrong choosing Manc.
Thank you for a great service always
June 13, 2023
Reply from Manc Global Logistics
Hello Ann,
Thank you so much for taking the time to share your positive experience with Manc! We are thrilled to hear that our service has been consistent and reliable for you since you started using it
We truly appreciate your trust in choosing Manc as your shipping service provider. Your satisfaction is of utmost importance to us, and we will continue to work hard to exceed your expectations. Should you have any further needs or inquiries, please feel free to reach out to our dedicated team.
Thank you once again for your kind words and for being a valued customer. We look forward to serving you in the future and providing you with an outstanding service experience.
Best regards,
How your business is conducted and more…
How your business is conducted and more so you payment system
June 8, 2023
Reply from Manc Global Logistics
Thank you for your feedback. We are glad to hear that you enjoyed our services. We hope to have the opportunity to serve you better in the future.
Very excited about the time of delivery…
Very excited about the time of delivery and pickup...
May 25, 2023
Reply from Manc Global Logistics
Thank you for your kind words! We are glad to hear that you enjoyed our fast and convenient delivery and pickup service. We appreciate your feedback and hope to see you soon.
With Manc Global logistics you get the…
With Manc Global logistics you get the best customer service both home and abroad. Cargo men are so helpful and polite. Would therefore recommend Manc Global logistics to friends and family members because with them your goods are well secured.
May 24, 2023
Unprompted review
Reply from Manc Global Logistics
We are thrilled to receive such a wonderful review from you, Joel. Thank you for choosing Manc Global logistics and trusting us with your goods. We are glad that our cargo men were helpful and polite to you. We appreciate your recommendation and look forward to serving you again in the future.
Amazing service
May 21, 2023
Reply from Manc Global Logistics
Thank you so much for your kind words. We are delighted to hear that you enjoyed our service. We appreciate your feedback and hope to see you again soon.
Delivery had to be rescheduled
Delivery had to be rescheduled, which was slightly inconvenient, but they made up with customer service. I am confident of a similar experience with the delivery in Accra.
May 17, 2023
Reply from Manc Global Logistics
Thank you for your feedback. We apologize for the inconvenience caused by the rescheduling of your collection. We are glad to hear that you were satisfied with our customer service. We appreciate your patience and understanding.
Nice and friendly staff. Very reliable
Nice and friendly staff. Very professional, reliable and efficient. Respect my property on delivering barrels and boxes/picking up. Gives you call back on any information that you may need. I give Manc Global Logistics 10 ⭐️ and will definitely recommend them to family and friends
May 8, 2023
Reply from Manc Global Logistics
Dear Rebecca,
Thank you for your kind words and positive feedback. We are delighted to hear that you had a great experience with our staff and services. Your satisfaction is our top priority and we appreciate your trust in us. We are glad that we could deliver your barrels and boxes safely and efficiently, and that we could provide you with the information you needed. Thank you for giving us 10 stars and for recommending us to your family and friends. We look forward to serving you again in the future.
Sincerely, Manc Global Logistics
The communication is very very bad
April 26, 2023
Reply from Manc Global Logistics
Dear Georgiette,
Our service is designed for customers who care to read their emails and SMSes and follow our policies.
We are a very transparent company and the only company involved in UK-Ghana door-to-door shipping that displays prices on our website.
As a business, we are only interested in customers who appreciate a good service and also appreciate that there are significant costs involved in shipping from the UK to Ghana which is rightfully reflected in our prices.
Your feedback above doesn’t specifically mention where you receive bad communication hence, as pointed out above, all the information you need to make an informed decision on whether to ship with us or not can be found on our website.
All communication via email have very specific instructions to follow, to take advantage of our special offers and promos. Therefore, if you do not follow these instructions during booking or order placement, we cannot be held liable for “very very bad communication” as you put it.
During booking, you are automatically sent our shipping terms and conditions, our cancellation policies and a statement to the effect that proceeding with your shipment with us means you have accepted our terms of service.
If you have read our pre-collection emails, you would have realised that you are under no obligation to trade with us and can cancel your booking request 24hrs up to the collection dated. It’s all contained in our emails and we will encourage you to read and follow such instructions on future bookings with us.
Manc Global Logistics.
Grammy Award for Manc.
Another Gold and another Oscar for Manc Global. Well done for your pick arrangements. May your professionalism live forever.
April 24, 2023
Reply from Manc Global Logistics
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our pick arrangements and appreciate your support. We hope to continue providing you with the best possible service in the future. Thank you again for choosing Manc Global!
Reliable and efficient
April 23, 2023
Reply from Manc Global Logistics
Thank you so much Genevive for your kind words!
We’re thrilled to hear that you found us reliable and efficient.
We always strive to provide our customers with the best possible service and we’re glad that you had a great experience with us.
Thank you again for choosing us!”
My with Manc Global logistics is great
My with Manc Global logistics is great. There services are excellent one . I have been using them 3 times now and it was very good 👍.
April 15, 2023
Reply from Manc Global Logistics
We appreciate your business, Kwaku; we hope to see you again on your next shipment.
I was impressed about the communication…
I was impressed about the communication with customers and the prompt way my parcel was collected on time. I will recommend you to friends.
April 10, 2023
Reply from Manc Global Logistics
We appreciate your feedback and recommendation, Gifty; we hope to see you again on your next shipment.
Fantastic experience
Fantastic experience using this company, the process was flawless from the person who dealt with my initial enquiry to the confirmation call, online tracking and the person who collected my parcel (Freddie) was so friendly and helpful. Would highly recommend.
March 24, 2023
Reply from Manc Global Logistics
We appreciate your feedback and recommendation, Nadia; we hope to see you again on your next shipment.
Reply from Manc Global Logistics
We appreciate your feedback, Abraham; we hope to see you again on your next shipment.
Polite people
Had a few mix up with the pick up venue and time. Quality service. Polite people.
March 13, 2023
Reply from Manc Global Logistics
We appreciate your feedback, Pamela; we hope to see you again on your next shipment.
You cancelled my appointment at a short…
You cancelled my appointment at a short nice which cost me money and time. I will be putting in a formal complain. This is not the first time.
Again, I will suggest you conduct properly with regard to my complaint and the manner in with I felt let down by you my initial appointment was called and rebook for collection Monday since I have experience this from you before I rang the office to confirm if this the case. I was advised by one of your lady receptionist this right. I had ro take time of since it was a short notice. To my surprise to after waiting for the whole to received a message saying m appointment has been rearrange on a short notice. I will advise you conduct properly investigation before questing my intellectual ability. Thanks
March 6, 2023
Reply from Manc Global Logistics
Dear Julia,
Thank your for your feedback.
Unfortunately, this is not an accurate depiction of events.
As a freight forwarder/logistics company, it is in our own interest to collect shipments as scheduled hence, any collections cancellations would be with a valid reason.
On this occasion, we met your absence at the address however, a family member go in touch with you and you approved the collection to take place. This was after our team had waited for close to 20mins whilst your family member tried to reach you on phone.
Your shipment was collected and dispatched to Ghana hence, your claim of your appointment being cancelled at short notice is not entirely accurate, as said shipment is currently in our network, en-route to delivery.
We welcome all feedback on our service however, we ask customers to be truthful and provide accurate timeline of events in their feedback provision.
Many thanks
Manc Global Logistics.
Awesome service
Awesome service. Keep up the good work, thank you Manc Global Logistics.
March 6, 2023
Reply from Manc Global Logistics
We appreciate your feedback, Stella; we will surely keep up the good work and we hope to see you again on your next shipment.
Consistently Excellent
From the moment I placed the order for the shipping and box they have been excellent from answering questions over the phone and via text and email. Thank you.
March 6, 2023
Reply from Manc Global Logistics
We appreciate your feedback, Kathy; we hope to see you again on your next shipment.
The service has been great.
February 22, 2023
Reply from Manc Global Logistics
We appreciate your feedback, Albert; we hope to see you again on your next shipment.
Timing was perfecf and the Technicians…
Timing was perfecf and the Technicians were very professional and polite. Their whole approach in the collection of my goods were exceptional. Documentations and labelling were smartly executed.
February 17, 2023
Reply from Manc Global Logistics
Thank you Robert, we are glad you enjoyed our services. Hoping to see you on your next shipment.
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