THEY SUCK. Do not get a storage unit with them. Their payment system is confusing and will add many, many hidden fees that you are bound to. It is impossible to argue anything with them because the co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
BAIT AND SWITCH Rent for a 10x19 storage unit went from 309 per month to 1075per month. They also added an insurance policy without my notice notwithstanding the fact they had my insurance binder f... See more
Worst storage facility. Increase rent anytime..400% rent increase i was paying 10x25 unit for $868 these guys take out from my card $1467 fir a month saying rent increase .Arrogent pathetic beware
With the little space one has in new York city Apartments, Manhattan mini storage is a blessing. With that being said it is also a given transaction for any staff member. Not to say there aren't any s... See more
Company replied
Company details
Information provided by various external sources
Manhattan Mini Storage provides a full range of products and services to meet your storage and moving needs. With 17 locations from Battery Park to Inwood and everywhere in between, we’re the go-to storage source for more than 250,000 New Yorkers!
Contact info
520 Eighth Avenue, 19th Floor, New York
- 212-STORAGE (212-786-7243)
- TellUs@manhattanministorage
- www.manhattanministorage.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star review
Everything great! Service, price, convenience and even the storage taxi was a great help and right on time
Good experience
Manhattan Mini Storage had a location convenient to me, which is why I chose it. VERY happy to discover that there is free parking in their small garage, wifi, coffee and water!!! Love the security measures linking the pass card to the elevator (only access to your floor) and bolt lock (if lock is undone without pass key activation, there is an alarm). Also love the availability of moving carts. I have an upper level cube, in an awkward-to-get-to aisle, and I still like the place! Didn't use the other services, but happy they were available.
Very well run business
Nothing but positive experiences with Manhattan Mini Storage.
I've never had an easier experience
Everything was so easy to take care of. The storage is clean and well lit and the staff is friendly and helpful.
Service was professional and courteous
Easy to work with staff member and acquire the storage unit we needed - stress free experience
The BEST!
Everyone at MMS is professional, friendly, helpful, accommodating and an absolute pleasure to work with!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







