Manhattan Mini Storage Reviews 

150
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

THEY SUCK. Do not get a storage unit with them. Their payment system is confusing and will add many, many hidden fees that you are bound to. It is impossible to argue anything with them because the co... See more

Rated 1 out of 5 stars

BAIT AND SWITCH Rent for a 10x19 storage unit went from 309 per month to 1075per month. They also added an insurance policy without my notice notwithstanding the fact they had my insurance binder f... See more

Rated 1 out of 5 stars

Worst storage facility. Increase rent anytime..400% rent increase i was paying 10x25 unit for $868 these guys take out from my card $1467 fir a month saying rent increase .Arrogent pathetic beware

Rated 3 out of 5 stars

With the little space one has in new York city Apartments, Manhattan mini storage is a blessing. With that being said it is also a given transaction for any staff member. Not to say there aren't any s... See more

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Company details

  1. Vehicles & Transportation

Information provided by various external sources

Manhattan Mini Storage provides a full range of products and services to meet your storage and moving needs. With 17 locations from Battery Park to Inwood and everywhere in between, we’re the go-to storage source for more than 250,000 New Yorkers!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

150 reviews

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No recent history of asking for reviews

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1.5

All reviews

(150)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Really pleased with the company and level of service

April 27, 2016
Unprompted review
Rated 5 out of 5 stars

5 star review

Everything great! Service, price, convenience and even the storage taxi was a great help and right on time

April 27, 2016
Unprompted review
Rated 5 out of 5 stars

Good experience

Manhattan Mini Storage had a location convenient to me, which is why I chose it. VERY happy to discover that there is free parking in their small garage, wifi, coffee and water!!! Love the security measures linking the pass card to the elevator (only access to your floor) and bolt lock (if lock is undone without pass key activation, there is an alarm). Also love the availability of moving carts. I have an upper level cube, in an awkward-to-get-to aisle, and I still like the place! Didn't use the other services, but happy they were available.

April 27, 2016
Unprompted review
Rated 5 out of 5 stars

The BEST!

Everyone at MMS is professional, friendly, helpful, accommodating and an absolute pleasure to work with!

April 27, 2016
Unprompted review

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