I have used several mapping services, but MapServe is by far the most intuitive. The website is straightforward to navigate, and I was able to find and download the exact OS maps I needed in minutes.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a professional user I find the website easy to use and the pricing for plans is competitive in dwg/dxf format. The company is also prepared to partially refund user error when the wrong basket icon... See more
Company replied
I am a planning consultant and very often need os based scale plans for clients and to submit as part of a formal planning application. MapServe provide this at very reasonable cost and quickly no fus... See more
Company replied
I have used numerous map providers for planning maps etc. Mapserve prices are competitive and they have the best layer management. Even the least expensive maps have clear layers that can be easily... See more
Company replied
Company details
Written by the company
The most detailed and best designed professional maps whilst offering them at prices far lower than most. Used by 1,000's of architects, surveyors, developers, traffic management companies and many others, Mapserve is one of the UK's most popular professional mapping services."
Contact info
Passinc Ltd, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, London, United Kingdom
- 0330 133 3850
- support@mapserve.co.uk
- www.mapserve.co.uk
4.6
Excellent
84 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm absolutely delighted with…
I'm absolutely delighted with MapServe's service! Their team went above and beyond, making everything seamless and stress-free. Highly recommend!
January 29, 2026
Unprompted review
Reply from MapServe®
Thank you so much for your great review. We're glad to hear our team was helpful.
- MapServe Team
Reply from MapServe®
Thank you so much for your trust and this great review.
- MapServe Team
Reply from MapServe®
Thank you very much for this kind review.
- Team MapServe
Mapserve
Mapserve - Very easy to use and always provides the mapping I need quickly and at a great price.
January 20, 2026
Unprompted review
Reply from MapServe®
Thanks so much for the great feedback — we're glad it's been quick, easy and cost-effective for you.
– Team MapServe
Easy to use, comparable pricing
It's really easy to find your property and create an export of the required area, there are several useful export types, and the pricing is comparable with other services.
January 20, 2026
Unprompted review
Reply from MapServe®
Thanks for the detailed review — great to hear you're finding the tools straightforward and the export options useful. Appreciate you choosing us.
– Team MapServe
Simple, quick and hassle free location plans
Easy to use, quick and very straight forward... our go to resource for DWG location plans.
January 19, 2026
Unprompted review
Reply from MapServe®
Thanks for the kind words — we're proud to be your go-to for DWG location plans.
– Team MapServe
I love the fact I can down load the…
I love the fact I can down load the ordnance survey maps in to CAD. Really versatile.
January 12, 2026
Unprompted review
Reply from MapServe®
Glad to hear it — making CAD downloads simple and versatile is exactly what we aim for.
– Team MapServe
Excellent Product
Excellent product and extremely simple process. Took minutes to achieve a perfect result. Very cost effective service too.
January 9, 2026
Unprompted review
Reply from MapServe®
Brilliant to hear — we really appreciate the feedback. Simple, fast and cost-effective is exactly what we’re aiming for.
– Team MapServe
MapServe is really simple to use and…
MapServe is really simple to use and has everything we need to submit all of our planning applications. We have used this service for the past 5 years and will continue to use Mapserve for the foreseeable future.
January 7, 2026
Unprompted review
Reply from MapServe®
Thank you — it means a lot to have your trust and continued support over the past 5 years. We're glad we can keep delivering what you need for planning applications.
– Team MapServe
Mapserve is super user-friendly
Mapserve is a great site. Easy to use and fair with their pricing. Very user friendly. Also when i accidently ordered two of the same area, they issued a refund.
December 23, 2025
Unprompted review
Reply from MapServe®
Thanks so much for the kind words! We’re really glad to hear you found MapServe easy to use, fairly priced, and user friendly. We truly appreciate you taking the time to share your experience—it helps us a lot.
- MapServe Team
it is simp[e to use and the maps are…
it is simp[e to use and the maps are accurate
November 25, 2025
Unprompted review
Reply from MapServe®
We’re happy to hear you found the platform simple to use and the maps accurate. Accuracy and ease of use are core priorities for us, so it’s great to know they’re coming through in your experience. We appreciate you taking the time to share your feedback.
- MapServe Team
Mapping Marvelous
Fast - dial in your postal search ID your street and number - voilla! - Job done
December 18, 2025
Unprompted review
Reply from MapServe®
Thank you for the great feedback! We’re glad you found the process fast and straightforward. Being able to dial in a postal search with just a street and number and get the job done is exactly what we aim for. We appreciate you sharing your experience.
- MapServe Team
Simple to use
Simple to use. Cost effective way to ensure you are working within the lodged title deeds when ordering freehold boundaries in conjunction with the base mapping. Useful feature 👍
December 11, 2025
Unprompted review
Reply from MapServe®
Thank you for your feedback! We’re pleased to hear you found the platform simple to use and cost effective. It’s great to know that feature is proving useful in practice. We really appreciate you taking the time to share this.
- MapServe Team
Simples
Once i'd figured out my requirements it is easy to drop in and out as i need to down load the maps i require.
November 27, 2025
Unprompted review
Reply from MapServe®
Thank you for your review. We're glad to hear that once your requirements were clear, the process of returning to download the maps you need was straightforward. If you ever need assistance at any stage, we're always here to help.
Team BuyAPlan
efficiency of using the website
November 26, 2025
Unprompted review
Reply from MapServe®
Thank you for your feedback! We’re really glad to hear that you’ve found the website efficient to use. If you ever have suggestions on how we can make it even smoother, we’d love to hear them.
– MapServe Team
The service is brilliant and so easy to use
The service is so good and easy to use, just by inputting the postcode will show the plan area required and the area can be expanded to fit exactly what is needed Just perfect !
November 25, 2025
Unprompted review
Reply from MapServe®
Thanks for the fantastic review! It’s great to hear that the postcode search and adjustable map area are making your workflow quicker and more efficient. We really appreciate you taking the time to share this.
– MapServe Team
Good value for money
Initially I thought MapServe was on the pricey side but then I realised that MapServe gives you much more control of the area you select so when you compare like with like they are very competitive...and you get more control
November 16, 2025
Unprompted review
Reply from MapServe®
Thank you so much for your kind words. It’s great to hear that the postcode search and adjustable map area are working so well for you. We design the tools to be as quick and intuitive as possible, so your feedback means a lot.
– MapServe Team
Reply from MapServe®
Thank you for your great review, it's much appreciated.
- MapServe Team
Easy to obtain OS maps
Easy to obtain OS maps, with lots of options available depending on the level of detail required.
October 21, 2025
Unprompted review
Reply from MapServe®
Thank you for your feedback! We’re pleased to hear you found it easy to obtain your OS maps and that the range of options met your needs.
Kind regards,
The MapServe® Team
Easy to navigate website
October 10, 2025
Unprompted review
Reply from MapServe®
Thank you for your review! We’re glad to hear you found the website easy to navigate.
Kind regards,
The MapServe® Team
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