I have used several mapping services, but MapServe is by far the most intuitive. The website is straightforward to navigate, and I was able to find and download the exact OS maps I needed in minutes.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a professional user I find the website easy to use and the pricing for plans is competitive in dwg/dxf format. The company is also prepared to partially refund user error when the wrong basket icon... See more
Company replied
I am a planning consultant and very often need os based scale plans for clients and to submit as part of a formal planning application. MapServe provide this at very reasonable cost and quickly no fus... See more
Company replied
I have used numerous map providers for planning maps etc. Mapserve prices are competitive and they have the best layer management. Even the least expensive maps have clear layers that can be easily... See more
Company replied
Company details
Written by the company
The most detailed and best designed professional maps whilst offering them at prices far lower than most. Used by 1,000's of architects, surveyors, developers, traffic management companies and many others, Mapserve is one of the UK's most popular professional mapping services."
Contact info
Passinc Ltd, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, London, United Kingdom
- 0330 133 3850
- support@mapserve.co.uk
- www.mapserve.co.uk
4.6
Excellent
84 reviews
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and effective service
Fast and effective service! Just what I needed.
October 6, 2025
Unprompted review
Reply from MapServe®
Thank you for your feedback! We’re delighted to hear you found our service fast and effective — that’s exactly what we aim for.
Kind regards,
The MapServe® Team
I needed a CAD map in a hurry!
I needed a CAD map in a hurry and your site was easy to navigate and super intuitive. Both of which are important to me not being a NASA scientist.. So my desired map was downloaded and used within minutes; and at a great price.
September 23, 2025
Unprompted review
Reply from MapServe®
Thank you for your great feedback! We’re really pleased to hear you found the site easy to use and were able to get your CAD map quickly and at a good price. We’re glad the process was smooth from start to finish.
Kind regards,
The MapServe® Team
Very easy and cost effective resource
Very easy and cost effective resource - I can download an OS map within a couple of minutes and carry on with my project !
September 11, 2025
Unprompted review
Reply from MapServe®
Thank you so much! We’re so pleased to hear you’ve found the service easy to use and cost-effective. Being able to quickly access the OS maps you need so you can focus on your projects is exactly what we aim for.
- Team MapServe
Very easy to navigate and locate sites
Very easy to navigate and locate sites. Downloading maps to use in CAD is simple. There is also a variety of different features for site specific projects.
September 9, 2025
Unprompted review
Reply from MapServe®
Thanks for sharing your feedback! It’s great to know that navigating and locating sites feels straightforward, and that the CAD downloads and extra features are helping with your projects. We’re glad the tools are making a difference for your work.
- Team MapServe
Reply from MapServe®
Thank you so much for this lovely review. We are very happy you're pleased with our website.
- MapServe Team
Good quality maps available with lots…
Good quality maps available with lots of useful additional information if required. Easy to use.
August 14, 2025
Unprompted review
Reply from MapServe®
Many thanks for your feedback — we’re pleased you found the maps high quality and the site easy to use.
– Team MapServe
The whole system has worked very well…
The whole system has worked very well for us.
Especially the ability to add in land registry boundaries and heigh information to the 'basic' OS drawings.
August 13, 2025
Unprompted review
Reply from MapServe®
Thank you for your feedback — we’re glad the system has worked well for you, and that the added features proved useful.
– Team MapServe
Unbeatable
Very quick and efficient with simple online usability. Payment is slick, and the info ordered is available in seconds. Unbeatable.
August 8, 2025
Unprompted review
Reply from MapServe®
Many thanks for your review — we’re delighted you found the service quick, efficient, and easy to use.
– Team MapServe
Excellent.
The service Mapserve provides is quick, efficient and reasonably priced. Their web site is easy to navigate with the cost immediately shown as the desired map is selected. It only takes a couple of minutes to get what is needed.
August 7, 2025
Unprompted review
Reply from MapServe®
Thank you for your review — we’re pleased you find the service efficient, well-priced, and easy to use.
– Team MapServe
5* service from MapServe
I have been using MapServe for many years now and have found it to be a consistently good service. The service has got better during this time with additional features being added. I have contacted the team a couple of times for additional options and changes to the system and every time they have been very accommodating and efficient. 5* service in my opinion.
July 18, 2025
Unprompted review
Reply from MapServe®
Many thanks for your loyalty and kind words — we’re delighted you value the service improvements and our team’s support.
– Team MapServe
Reply from MapServe®
Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our simple interface and found the range of download options useful. If there’s anything more we can assist you with, please don’t hesitate to reach out – we’re always here to help.
– Team MapServe
Good value OS mapping
Good value OS mapping and excellent customer support
July 29, 2025
Unprompted review
Reply from MapServe®
Thank you so much for your kind feedback! We're glad to hear you found our OS mapping good value and that our customer support met your expectations. If there's anything else you need, we're always here to help.
– Team MapServe
Top Job
I am a planning consultant and very often need os based scale plans for clients and to submit as part of a formal planning application. MapServe provide this at very reasonable cost and quickly no fuss. The other bonus is there is provision for historic maps which can prove to be invaluable
July 24, 2025
Unprompted review
Reply from MapServe®
Thank you for your thoughtful review. We're pleased to hear that our OS-based scale plans and historic mapping options are proving useful for your planning work. It's great to know that our service meets your needs efficiently and at a good value. We appreciate your continued support and look forward to assisting you on future projects.
– Team MapServe
Very easy to navigate and simple to…
Very easy to navigate and simple to download
July 14, 2025
Unprompted review
Reply from MapServe®
Thank you for the great review. We're glad to hear the site was easy to navigate and the downloads were smooth — exactly what we aim for.
– Team MapServe
Reply from MapServe®
Thank you for the review. We're pleased to hear the service was easy to use and responsive around the clock — reliability is key for us.
– Team MapServe
Very Easy to get the OS Maps for my…
Very Easy to get the OS Maps for my Base Layer on Topographical survey. Delivered to Inbox immediately, thanks Mapserve.
July 7, 2025
Unprompted review
Reply from MapServe®
Thanks for the great feedback. We're glad the OS Maps arrived instantly and fit seamlessly into your topographical survey workflow — exactly what we built MapServe for.
– Team MapServe
Reply from MapServe®
Thank you for the review. We're happy to hear the process was smooth and hassle-free from start to payment — simplicity matters.
– Team MapServe
Highly recommended
I have used numerous map providers for planning maps etc. Mapserve prices are competitive and they have the best layer management. Even the least expensive maps have clear layers that can be easily controlled in various programmes (graphic overrides in Revit for instance).
I highly recommend.
June 13, 2025
Unprompted review
Reply from MapServe®
Thank you for the great review and your recommendation. We're pleased to hear that our pricing and layer management stand out — especially in workflows like Revit where control and clarity matter. We appreciate your continued use of MapServe.
– Team MapServe
I like the simplicity of using…
I like the simplicity of using Mapserve. The plans can be obtained in different formats which can be really useful. I also like the option to add data according to the final use of the plan. It is so easy to use a child could do it.
May 28, 2025
Unprompted review
Reply from MapServe®
Thank you for the positive feedback. We're glad to hear that the simplicity, range of formats, and ability to tailor data to the plan's final use have been useful to you. Making the service easy and intuitive is exactly what we aim for.
– Team MapServe
Ease of Use
Having previously been a user of Promap we have experienced a much quicker and easier way of obtaining the necessary dxf file for our projects using Mapserve. There is no need to go anywhere else for your digital mapping needs.
May 28, 2025
Unprompted review
Reply from MapServe®
Thank you for the great review. It's fantastic to hear that you've found MapServe quicker and easier to use than Promap, especially when it comes to obtaining DXF files for your projects. We’re glad to be your go-to for digital mapping.
– Team MapServe
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