I arranged a room viewing in Gloucester on Monday for Saturday at 11:30am. They refused to do video viewings or even send videos of the property and insisted I travel in person from Oxford. I s... See more
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Not a great company at all, only care about the landlord, not the tenants, very slow at getting broken things fixed. Put up with cannabis being smoked in non smoking properties, rude, threatening o... See more
Company replied
My daughter needed a one year contract, and I am to be the guarantor. They need more information than MI5 for this. No justification or reason for this, even when asked for it.
DONT RENT THROUGH THIS COMPANY! I had a signed agreement with this company for almost two weeks, 48h before picking up the keys they changed the terms and conditions of payments. DONT RENT THROUGH... See more
Company replied
Company details
Information provided by various external sources
Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.
Contact info
11 Worcester Street, GL1 3AJ, Gloucester, United Kingdom
- 01452 528333
- gloucester@martinco.com
- www.martinco.com/estate-agents-and-letting-agents/branch/gloucester
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Hasn’t replied to negative reviews
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Absolutely disgraceful service and completely unprofessional.
I arranged a room viewing in Gloucester on Monday for Saturday at 11:30am. They refused to do video viewings or even send videos of the property and insisted I travel in person from Oxford.
I spent money booking train tickets and was already on the train Saturday morning when they suddenly called to cancel the viewing. Their excuse was that the tenant in that particular room was sick. However, they had already told me there were multiple rooms available, so there was absolutely no reason the other rooms could not have been shown. Then they started saying they were supposed to give notice to other tenants — something they clearly failed to do because of their own incompetence.
This company wasted my time, money, and an entire day because they cannot organise basic communication properly. Professionalism is nonexistent. Avoid these people completely if you value your time or expect any level of reliability.
My daughter needed a one year contract
My daughter needed a one year contract, and I am to be the guarantor. They need more information than MI5 for this. No justification or reason for this, even when asked for it.
Great service from Martin & Co.
The service that we have received from Jade and her colleagues at Martin & Co has been excellent. Renting out our property has not been straightforward and they have accommodated our every ask and been extremely helpful.
Renting or Selling
Martin & Co have been my management agent for my rental property for many many years and throughout this time I have received an excellent service which has been prompt, efficient, fair and transparent. A really friendly, professional team. They have also recently been the agent who have sold my property and their professionalism has shone through during this process as well and I have received a really great service. I would highly recommend their services for either renting or selling your house.
Good solid service throughout as is the…
Good solid service throughout as is the norm from the team. Many thanks.
Rachael wright from martin and co
Rachael wright from martin and co really did go above and beyond for us, we can’t thank you enough.
She really is a credit to the team.
Many thanks to Hallam & Jade for a…
Many thanks to Hallam & Jade for a super professional service - after several years of dreadful service with another lettings agency, it's been a real pleasure to work with such a professional team. From advertising the property, shortlisting tenants and putting in place all the necessary checks and tenancy agreements (with a quick turnaround), a smooth and quick process. A breath of fresh air, which has restored my faith in lettings agents. Recommend.
Smooth house sale from start to finish…
Smooth house sale from start to finish with Jade and Hallam. Jade also looks after our rental property for us and keeps us informed every step of the way. Would highly recommend the Martin & Co team.
Buy to Let Owner (Gloucester)
I am a landlord with a flat in Gloucester. But I am based 200 miles away. I'm very much a long distance owner. The tenancy arrangements are managed professionally and diligently through Martin and Co. I have absolute confidence in their services. The communication is excellent and they give assurance that the property is let and managed in every ones best interest
Very helpful staff
As a landlord
As a landlord, I have been using Martin & Co in Gloucester for many years. I am very happy with the service and customer care they provide.
Recently, I have acquired a new property and used Martin & Co. again. As expected the staff provided excellent professional service throughout the process of finding suitable new tenants and kept me informed throughout. Highly recommended and excellent agent, Thank you to Jade and all the staff in the branch.
All staff were very friendly and…
All staff were very friendly and supported throughout the process. I was very delighted to have that kind of help and support.
Really good experience, highly recommend!
My son is a student and viewed a flat in Gloucester. Jade was great and really helpful, then when I had queries on the price and what facilities etc were included she was super prompt at responding. My boy is now very happy in his new place! Really smooth and straightforward process, thank you so much :-)
The team dealt with a particularly…
The team dealt with a particularly difficult outgoing tenant, and subsequent sale of the property. It was all handled very efficiently and professionally. I would recommend any landlord to speak to Martin & Co Gloucester.
Good job done team!!
Happy with the service
Highly recommended
I would like to thank Hallam and his team for their professionalism, helpfulness and their very efficient response throughout the sale of my property in Gloucester. Every communication was acted upon as quickly as possible. Everyone worked as a team. I highly recommend Hallam & his team at Martin & Co, Gloucester. Nothing was too much trouble, Thank you :)
Have used the agency for over 8 years…
Have used the agency for over 8 years and always found the staff, especially Hallam, to be very professional and helpful. Would highly recommend
Great service!
Quick, efficient service throughout! Very satisfied and looking forward to settling in!
Martin and co were excellent
Martin and co were excellent. They quickly got us into our new property and sorted everything out for us which was excellent. Couldn't fault them.

Reply from Martin & Co Gloucester
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