Martin & Co Gloucester Reviews 

42
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I arranged a room viewing in Gloucester on Monday for Saturday at 11:30am. They refused to do video viewings or even send videos of the property and insisted I travel in person from Oxford. I s... See more

Rated 3 out of 5 stars

Not a great company at all, only care about the landlord, not the tenants, very slow at getting broken things fixed. Put up with cannabis being smoked in non smoking properties, rude, threatening o... See more

Company replied

Rated 1 out of 5 stars

My daughter needed a one year contract, and I am to be the guarantor. They need more information than MI5 for this. No justification or reason for this, even when asked for it.

Rated 1 out of 5 stars

DONT RENT THROUGH THIS COMPANY! I had a signed agreement with this company for almost two weeks, 48h before picking up the keys they changed the terms and conditions of payments. DONT RENT THROUGH... See more

Company replied

Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Rental Agency

Information provided by various external sources

Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


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1.7

Bad

TrustScore 1.5 out of 5

42 reviews

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1.7

All reviews

(42)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely disgraceful service and completely unprofessional.


I arranged a room viewing in Gloucester on Monday for Saturday at 11:30am. They refused to do video viewings or even send videos of the property and insisted I travel in person from Oxford.

I spent money booking train tickets and was already on the train Saturday morning when they suddenly called to cancel the viewing. Their excuse was that the tenant in that particular room was sick. However, they had already told me there were multiple rooms available, so there was absolutely no reason the other rooms could not have been shown. Then they started saying they were supposed to give notice to other tenants — something they clearly failed to do because of their own incompetence.

This company wasted my time, money, and an entire day because they cannot organise basic communication properly. Professionalism is nonexistent. Avoid these people completely if you value your time or expect any level of reliability.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Martin & Co.

The service that we have received from Jade and her colleagues at Martin & Co has been excellent. Renting out our property has not been straightforward and they have accommodated our every ask and been extremely helpful.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Renting or Selling

Martin & Co have been my management agent for my rental property for many many years and throughout this time I have received an excellent service which has been prompt, efficient, fair and transparent. A really friendly, professional team. They have also recently been the agent who have sold my property and their professionalism has shone through during this process as well and I have received a really great service. I would highly recommend their services for either renting or selling your house.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Many thanks to Hallam & Jade for a…

Many thanks to Hallam & Jade for a super professional service - after several years of dreadful service with another lettings agency, it's been a real pleasure to work with such a professional team. From advertising the property, shortlisting tenants and putting in place all the necessary checks and tenancy agreements (with a quick turnaround), a smooth and quick process. A breath of fresh air, which has restored my faith in lettings agents. Recommend.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Buy to Let Owner (Gloucester)

I am a landlord with a flat in Gloucester. But I am based 200 miles away. I'm very much a long distance owner. The tenancy arrangements are managed professionally and diligently through Martin and Co. I have absolute confidence in their services. The communication is excellent and they give assurance that the property is let and managed in every ones best interest

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

As a landlord

As a landlord, I have been using Martin & Co in Gloucester for many years. I am very happy with the service and customer care they provide.
Recently, I have acquired a new property and used Martin & Co. again. As expected the staff provided excellent professional service throughout the process of finding suitable new tenants and kept me informed throughout. Highly recommended and excellent agent, Thank you to Jade and all the staff in the branch.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Really good experience, highly recommend!

My son is a student and viewed a flat in Gloucester. Jade was great and really helpful, then when I had queries on the price and what facilities etc were included she was super prompt at responding. My boy is now very happy in his new place! Really smooth and straightforward process, thank you so much :-)

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

The team dealt with a particularly…

The team dealt with a particularly difficult outgoing tenant, and subsequent sale of the property. It was all handled very efficiently and professionally. I would recommend any landlord to speak to Martin & Co Gloucester.
Good job done team!!

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would like to thank Hallam and his team for their professionalism, helpfulness and their very efficient response throughout the sale of my property in Gloucester. Every communication was acted upon as quickly as possible. Everyone worked as a team. I highly recommend Hallam & his team at Martin & Co, Gloucester. Nothing was too much trouble, Thank you :)

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

Martin and co were excellent

Martin and co were excellent. They quickly got us into our new property and sorted everything out for us which was excellent. Couldn't fault them.

May 5, 2019
Unprompted review
Martin & Co Gloucester logo

Reply from Martin & Co Gloucester

Thanks Ashleigh
We really appreciate your feedback.

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