I arranged a room viewing in Gloucester on Monday for Saturday at 11:30am. They refused to do video viewings or even send videos of the property and insisted I travel in person from Oxford. I s... See more
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Not a great company at all, only care about the landlord, not the tenants, very slow at getting broken things fixed. Put up with cannabis being smoked in non smoking properties, rude, threatening o... See more
Company replied
My daughter needed a one year contract, and I am to be the guarantor. They need more information than MI5 for this. No justification or reason for this, even when asked for it.
DONT RENT THROUGH THIS COMPANY! I had a signed agreement with this company for almost two weeks, 48h before picking up the keys they changed the terms and conditions of payments. DONT RENT THROUGH... See more
Company replied
Company details
Information provided by various external sources
Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.
Contact info
11 Worcester Street, GL1 3AJ, Gloucester, United Kingdom
- 01452 528333
- gloucester@martinco.com
- www.martinco.com/estate-agents-and-letting-agents/branch/gloucester
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fairly easy process to go through which…
Fairly easy process to go through which was eased by being able to paperwork online and via email rather than several visits to the estate agents.
All staff that I liaised with were helpful and understanding
Would recommend

Reply from Martin & Co Gloucester
Not a great company at all
Not a great company at all, only care about the landlord, not the tenants, very slow at getting broken things fixed. Put up with cannabis being smoked in non smoking properties, rude, threatening other tenants. Landlord can just kick you out for NO reason, probably because I complained about above things.
Ok at getting your money, signed contracts but that's it

Reply from Martin & Co Gloucester
A very efficient estate agents making…
A very efficient estate agents making the move less stress. Great service great staff reliable and friendly
Many thanks

Reply from Martin & Co Gloucester
Simply first class customer service
Hi Kat,
Just a note to thank you for today. Your time and advice is really appreciated and we can now proceed with a clear understanding of the situation.
We have emailed each other for over the last twelve months or so regarding our properties and I can only say how impressed with everything you have said and done - your customer service has been nothing less than first class !
Well done and thank you once again,
Regards
Steve C
Fantastic !efficient..friendly and…
Fantastic !efficient..friendly and professional definitely recommend

Reply from Martin & Co Gloucester
Very helpful to my situation
Very helpful to my situation, very happy with the quick and professional service provided. I dealt with Dan, Adam and Becky and i cant speak highly enough of the personal service they have given me.

Reply from Martin & Co Gloucester
Great Service
Can’t Fault the service. After having a real difficult time with our past estate agent and was dreading dealing with estate agents again and trusting them. Martin and Co are so professional and so helpful nothing is never to much to ask.

Reply from Martin & Co Gloucester
For my first time renting I would like…
For my first time renting I would like to say Martin and co made it a pleasant experience

Reply from Martin & Co Gloucester
Martin & Co new tenents
Quick efficient service. The inventory report was very comprehensive, noting all pre existing damages.
We haven't been tenants long so haven't had any real issues, which is a good thing,so could only give 4 stars.

Reply from Martin & Co Gloucester
Brilliant experience still with them…
Brilliant experience still with them have sorted out every problem I have had that has arised

Reply from Martin & Co Gloucester
DONT RENT THROUGH THIS COMPANY!
DONT RENT THROUGH THIS COMPANY!
I had a signed agreement with this company for almost two weeks, 48h before picking up the keys they changed the terms and conditions of payments.
DONT RENT THROUGH THIS COMPANY AND STAY AWAY FROM THEM!

Reply from Martin & Co Gloucester
Very friendly and efficient
Very friendly and efficient. I found Kellisa to be very professional and exceptionally helpful
First time getting our own property and…
First time getting our own property and the lady kellisa has been very helpful and guided us through every step thoroughly and has been very patient with my self asking lots of questions lool.
One happy person :)
My first dealings with Martin&co and I would highly recommend, my first visit to the propert was with Dan from the Gloucester Office and he was very good and my second viewing he was very considerate and gave me time to look around with no rushing
After that my dealings were with Kellisa from the Worcester Branch and I have to say I found her amazing to deal with, nothing was too much trouble for her and she did everything she said she would ... A big thanks!!!
All problems sorted quickly with…
All problems sorted quickly with minimum fuss,
As everyone knows moving can be very…
As everyone knows moving can be very very stressful.
im am very pleased to say Martin & co are a very professional team and
and made it stress free for me in helping me move.very quick to respond
to my emails and guided me to the end
special thanks to Kellisa Ellis always there when needed advice
would highly recommend and would use there professionalism again
Slight miscommunication with tenants…
Slight miscommunication with tenants not being given my contact details on move in day. Also slight misunderstanding on contract details as landlord address incorrect.

Reply from Martin & Co Gloucester
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