Martin & Co Leeds City Reviews 

146
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This company is very professional, efficient, friendly and very easy to deal with ..Give great advice with selling your property ..From the very start they always respond to emails and phone calls qu... See more

Rated 5 out of 5 stars

Really excellent service selling our city centre flat. Martin & Co were the most friendly and professional estate agents we came across, they worked really hard to produce an excellent advert and help... See more

Company replied

Rated 2 out of 5 stars

Moved into a property last year and found out on moving in that the windows didnt close properly, door handles falling off and other issues. Their handyman refused to do the work with the doors as he... See more

Rated 5 out of 5 stars

Sue at Martin & Co Leeds has been managing rental properties for myself for the last couple of years. Throughout this time she has done a fantastic job of managing tenants and their expectations . Al... See more

Company details

  1. Real Estate Agents

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Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


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4.1

Great

TrustScore 4 out of 5

146 reviews

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4.1

All reviews

(146)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this people - Poorly managed property

I trusted Martin and Co with my flat, but after one year I really regret it. My flat has been managed poorly, especially during the check out at the end of the tenancy when no one checked the status of the flat but said everything was all right (when there were damages, flat was dirty and so on). Basically I lost money.Their answer was "sorry we were on Holidays".Nice...so why I am paying for your service??? (They are expensive but I hoped this meant quality....it didn't they are just expensive)
Communication is poor as they often don't even bother to answer email when they are not asking for money (I had the feeling that I was overcharged for a lot of works in the flat , like 65 pounds for "loose cables" and similar).
A deposit dispute has gone bad, probably they didn't put too much effort in that...obviously...it's not their property...
Just stay away from this people.......

September 13, 2019
Unprompted review
Rated 5 out of 5 stars

Martin & Co provides excellent introduction service

Martin & Co. Leeds City Centre, and Rohan specifically, helped me find a tenant for my flat in less than two weeks and provided the contracted service (introduction only). Their commitment and professionalism are highly commendable. Would definitely use their service again and recommend them to anyone I know.

April 24, 2019
Unprompted review
Rated 3 out of 5 stars

Isobel is always happy to help; I appreciate the team's commitment and enthusiasm to finding new tenants for my property

I have rented out my property in Leeds City Centre for a couple of years with Martins. There were problems with my first tenants and some of the internal processes at the company at that time however they actioned and rectified the issues with professionalism.
Isobel took over my account and I have worked with her during the past 6 months - she is always on the other end of the phone, very responsive on email and always eager and happy to help. I appreciate the team’s commitment and enthusiasm to finding new tenants for my property and having overcome initial difficulties would work with them again in the future.

February 18, 2019
Unprompted review
Rated 5 out of 5 stars

Never let me down

I have relied on Martin & Co to manage two rental properties for the last ten years. They have been consistently excellent in finding tenants, sorting problems and keeping me informed. They are always super helpful and efficient and I could not do without them.

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Great letting agents

We've had a really pleasant experience letting from Martin & co, staff are always friendly, communicative and happy to help. Maintenance issues are sorted quickly and would definitely recommend.

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Good team

I wanted to get an apartment as soon as possible. The staff worked with me to get it on time . A helpful and wonderful team .But my only observation was that the apartment was not cleaned professionally.
Thanks a lot

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

Martin & Co Leeds City

I've decided to look for a flat with Martin & Co. Leeds City after having a good experience with Martin & Co before. However, the experience with Martin & Co Leeds City has been even better this time.

We all know how stressful it is when moving houses across a city, yet moving across the country may, for some, become even more difficult such as myself. The help and service I've been provided by Lauren has been absolutely incredible and I am very grateful. From the very first time we've met in the office of Martin & Co., Lauren has gone above and beyond. She has always responded to my emails immediately, she even took a step further and called me a couple of time to make sure the application process is going well, as well as to make sure I don't stress about the whole process either. The whole application process has been successfully done with the first two weeks after viewing the property.

I'm collecting the keys for my new flat this upcoming Wednesday and I'm surely going to thank Lauren in person for her incredible help. I would definitely recommend Martin & Co Leeds City to whoever decided to move to Leeds.

Thank you.

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

A very belated thank you to the team at Martin & Co (particularly Rohan and Isobel) for their advice and guidance and hard work. A truly professional team (and individuals) who are always happy to help.

February 2, 2019
Unprompted review
Rated 5 out of 5 stars

Martin & co Leeds city 5* agents

Martin & co Leeds city. Fantastic letting agents. Isobella and liam are the main two people I deal with. Very professional. Always happy to help. And above all make you feel welcome upon arrival to the office. Would recommend Martin and co if you want peace of mind that your rental propertys are in good hands. 5* from me.

January 31, 2019
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Dan, thank you for taking the time to write us a review. Its much appreciated. All the best, Martin & Co

Rated 5 out of 5 stars

Excellent service!

We have worked with Martin and co for many year and find the whole team incredibly professional, helpful and friendly - they are always willing to go the extra mile!

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, value for money and portfolio of properties.

The team in Martin and Co really care for both the land Lord and tenant.

I would highly recommend their services

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

Martin & Co went above and beyond...

Martin & Co went above and beyond our expectations. We met Rohan who was only suppose to show us 1 property but stayed with us most of the afternoon till we found exactly what we wanted. I would definitely recommend them.

January 30, 2019
Unprompted review
Rated 5 out of 5 stars

Really excellent service

Really excellent service selling our city centre flat. Martin & Co were the most friendly and professional estate agents we came across, they worked really hard to produce an excellent advert and helped us to get a great price. They also really helped move the sale forwards when the buyer’s solicitors were quiet. Would definitely recommend both Helen and Kate for their fantastic work.

January 27, 2019
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Rachel, thank you for your lovely review and taking the time to write it. Your feedback has been passed to the team who are very pleased you had such a good experience. Thanks, Martin & Co

Rated 5 out of 5 stars

Let's Support Martin&Co

As a landlord I have no words to thank Martin&co Team!!!
I am the most happiest landlord for 5 Year!!
The Estate agent was recommended to me by a neighbour of mind who moved to work and live in America 6 years ago!
Sincerely speaking if you are landlord, tenant or buyer don't go looking any further because Martin&Co I've got it all covered!
Staff are professionally trained with dealing with enquiries or any other problems always on standby to answer any of your questions!!!!! Let's
Join hands and support Martin&Co so that it can continue to develop and grow its the best estate agent in Leeds well trusted,
R. IMEREGET

January 21, 2019
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Good morning Ruth, thank you so much for your review! We will continue to work hard to provide yourself and others with the same high level of customer service. Thanks again! Martin & Co

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, my move into my flat in June 2018 was very smooth and I haven't had any issues with Martin & Co. Can highly recommend!

January 7, 2019
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Jess, thanks for leaving a review. We are glad to hear there have been no issues in your property, long may it continue! All the best, Martin & Co

Rated 5 out of 5 stars

Fantastic customer service!

My experience with Martin&Co thus far has been none other than excellent. I have been living in Leeds for almost 4 years now, using different estate agents and having various landlords for each year, with each one ranging from frustrating to down right atrocious. In contrast, Martin&Co have treated me wonderfully, not as potential profit, or as a young person who is easy to scam, but simply as a person looking for a home. Each staff member I have had contact with has taken the time and care to explain things properly, even going so far as to contact me and arrange viewings on the same day as new properties have become available. I would like to mention Umair in particular, for making me feel comfortable and at ease during viewings, and for being genuinely happy for me when I was accepted for my current property. Additionally Lauren, who helped me with my paperwork. My new home is exactly what I spent the best part of 5 months looking for, which I most likely would not have found without Umair's help. Thank you Martin&Co, I look forward to the entirety of my tenancy.

December 26, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Lucy thank you very much for the kinds words written in your review. Your comments have been passed to the team who are extremely happy to have made your renting experience such a positive one. Thanks, Martin & Co

Rated 5 out of 5 stars

A fantastic service from Helen and the…

A fantastic service from Helen and the team. They were outstanding in both their lettings and sales service. I really appreciated their enthusiasm, commitment and hard work throughout the sales process. I would highly recommend this company. Thanks!

December 18, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Good morning. Thank you for taking the time to leave us a review. We always work hard to provide our clients with the best service possible. Many thanks, Martin & Co

Rated 5 out of 5 stars

Excellent quick service

December 17, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Chris, thanks for your review! Hopefully we can work with you again in the future. Martin & Co

Rated 5 out of 5 stars

Barbara B

Excellent letting service, friendly and helpful

December 17, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hello Barbara, thank you for your kind review! All the best, Martin & Co

Rated 4 out of 5 stars

good service

good service, easily approachable and good communication

December 15, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Jake. Thanks for taking the time to write us a review. All the best in the future, Martin & Co.

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