Martin & Co Leeds City Reviews 

146
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This company is very professional, efficient, friendly and very easy to deal with ..Give great advice with selling your property ..From the very start they always respond to emails and phone calls qu... See more

Rated 5 out of 5 stars

Really excellent service selling our city centre flat. Martin & Co were the most friendly and professional estate agents we came across, they worked really hard to produce an excellent advert and help... See more

Company replied

Rated 2 out of 5 stars

Moved into a property last year and found out on moving in that the windows didnt close properly, door handles falling off and other issues. Their handyman refused to do the work with the doors as he... See more

Rated 5 out of 5 stars

Sue at Martin & Co Leeds has been managing rental properties for myself for the last couple of years. Throughout this time she has done a fantastic job of managing tenants and their expectations . Al... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


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4.1

Great

TrustScore 4 out of 5

146 reviews

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4.1

All reviews

(146)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Kind staffs

The staff are very kind and quick to respond,
They were very helpful for me to find a new flat to move in. I was assisted by Umair, He was very friendly and explained me everything clearly and gave me long enough time for viewing the flat!

November 15, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Thank you for your feedback Ms Kang. We hope you enjoy the rest of your tenancy with us, our door is always open (during office hours) if you fancy a chat and a cup of tea.

Rated 5 out of 5 stars

5 stars

................

November 15, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Thanks for the 5 stars Oliver!

Rated 5 out of 5 stars

A breath of fresh air…

A breath of fresh air from a straight forward straight talking hassle free estate agent. A transparent process from the start with no hidden agenda to upsell insurance products, and very quick to respond to enquiries. Special thanks to Isobel for always going the extra mile.

November 15, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Sal. Thank you so much for your review. It makes us very happy knowing we have provided a fast and hassle free service. All the best, Martin & Co

Rated 5 out of 5 stars

Great firm

Having used other letting agents to take care of my property I can not recommend Martín & Co highly enough.

They’re as keen to make sure the tenant is happy as the landlord and have provided great service for the last 3 years for me.

November 15, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Thanks for your review! We are confident the great service you have received over the last three years will continue. Best, Martin & Co

Rated 5 out of 5 stars

Highly recommended

All the staff are friendly and very helpful. It is my first time renting on my own and I couldn’t have had anyone better helping me sort things out.

November 15, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Athina. It brings us great joy knowing we helped make your first renting experience a positive one. Thanks for taking the time to leave a review! Martin & Co

Rated 5 out of 5 stars

Great team

We live overseas so it's important to have people that we can trust looking after our interests. The team in Leeds have been very helpful in finding and managing properties for us.

November 15, 2018
Unprompted review
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Reply from Martin & Co Leeds City

Hi Paul, thank you for the review. We look forward to maintaining a great business relationship with you. All the best for the future

Rated 4 out of 5 stars

Very professional service

November 15, 2018
Unprompted review
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Reply from Martin & Co Leeds City

Thanks Independent Living for taking the time to write a review. Please could you let us know via call or email where we maybe fell short? And what we could of done differently to of received 5 stars? Thanks, Martin & Co

Rated 5 out of 5 stars

Martin & Co Leeds City

Under a week of putting my flat on the rental market Rohan was able to secure tenants. I would highly recommend staff are friendly and professional!

Many thanks to all the team at Martin & Co! Best regards, Abby

November 1, 2018
Unprompted review
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Reply from Martin & Co Leeds City

Abby, thank you so much for your review! We are extremely happy that you found the service more than satisfactory and look forward to working with you again in the future.

Rated 5 out of 5 stars

Very professional service with a…

Very professional service with a friendly touch.
Could not be more helpful.
Efficient and great on time appointment keeping.
Updates regular.
I will be using the service again in the future.
JP: Leeds

November 1, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Thank you for your business Jude, your flat was one of our favorites in the city and cant wait to help again!

Rated 5 out of 5 stars

Professional, friendly and exceptional value for money.

It has honestly been an an absolute pleasure working with Kate Richardson and Helen Hamilton-Lane at the Leeds city centre branch of Martin & Co. From the outset, where other agents couldn't even make the appointment to come out to do a valuation without issues, Kate arrived well prepared, knowledgeable and the perfect balance of professional yet friendly.
Getting my property up for sale was handled quickly and thoroughly and I was exceedingly happy with how it was presented both visually and in words. I had contact with Helen throughout all the viewings, and I knew that she would be as friendly, professional and diligent with my potential purchasers as she was with myself. I have never felt so comfortable having someone else have keys to my home!
After a busy week of viewings I was happy to accept an offer that resulted in completion within 10 weeks. Helen kept me calm and informed throughout.
I have bought and sold properties before, and have never had such an excellent experience of estate agents which is why I am more than happy to write this review and have already recommended Martin & Co. to friends and family.

October 26, 2018
Unprompted review
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Reply from Martin & Co Leeds City

Alex thank you for your kinds words and the time you took out of your day to write this review it is greatly appreciated. We hope the service you received will give you confidence in choosing Martin and Co again in the future.

Rated 5 out of 5 stars

By far the best estate agents ever!

I have had the privilege of working with Rohan and Isobel at Martin & Co for roughly 6 months now and I can whole heartedly say my experience as a landlord has been fabulous. Having worked with a variety of estate agents in Leeds & London for over 10 years across 5 different properties, this is by far the best experience I've ever had!

Rohan and his team sourced great tenants for me who are caring for our home and paying rent on time. Consequently, Martin & Co always pays my share of the rent within 24hrs of the due date, no complaints or chasing required whatsoever.

Isobel's meticulous nature ensures she always has the care of my home as her 1st priority, including its security & preserving its quality. She has supplied me with the most detailed inventory I've ever seen, making sure every inch of our home is included and in tip top condition. She has overseen all contractual work, making sure it is done to perfection before signing off. She coordinated with my previous (awful) estate agents, spotted and sorted out the messes they left behind and helped deal with unpaid bills from previous tenants also.

As managers, both Isobel and Rohan are always available, polite, professional and efficient. They always responds to me, are often on their emails, working beyond their hours, and a pleasure to deal with. Thanks to them, I have complete trust in Martin & Co and can promise they are well worth the money!

October 15, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Riva thank you so much for the very kind review! We understand the value of your home and will continue to work hard to manage it. Its a shame our business relationship will soon come to an end when you come back to the UK but we endeavour to keep up the good work until you return. All the best, Martin & Co

Rated 5 out of 5 stars

Isobel Kamiya & the Rental Team are an assett to Martin & Co

I have used Martin & Co Leeds for the last two years and since Isobel has taken over the care of my account, I have been entirely satisfied with the level of service I have had.
Isobel always responds immediately to any queries and issues that may arise, she deals with them promptly and efficiently, keeping me up-dated at all times. I always feel assured that Martin & Co are working for me and are taking good care of my tenants and properties.

October 11, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Les, thank you for your kind review. We always try our best to look after both landlords and tenants as both are key in us running a business. Long may our working relationship continue. Thanks for your business, Martin & Co

Rated 5 out of 5 stars

Isobel.

Isobel.
As a landlord i find Isobel to be helpful, courteous and has a good knowledge of what is required and needed when taking care of our properties, I would recommend her.

October 1, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Thanks for the review Johann! All the best, Martin & Co

Rated 5 out of 5 stars

Isobel is really nice and available

Isobel is really nice and available. Only few delays with some issue after we moved in.

October 1, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Roberto, thanks for writing us a review. I'm sorry there were a couple of issues when you moved in but happy we dealt with and sorted them swiftly. If anything else arises don't hesitate to get in touch. Thanks, Martin & Co

Rated 3 out of 5 stars

Not too bad not too good

The agency did our paperwork really fast but we got some issues when we move into the house

October 1, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Stefania, thank you for your review. Sorry to hear you experienced some issues when you first moved in. We would love to discuss anything outstanding, your property manager will be in touch and I'm sure we can remedy any issues.

Rated 5 out of 5 stars

Impressed at the speed of response by Isobel & Team.

Impressed at the speed of response by Isobel and her team. Troublesome boiler at a rented property was highlighted and fixed within two days of the urgency being raised. The property was new to the team yet they managed to get firstly an electrician and then two plumbers (late on in the afternoon) to attend and fix the problem.
Thank You.

September 27, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Andrew thank you very much for the review. Sometimes things do go wrong but like you say its the speed in which people react that makes the difference. We look forward to continue building a great working relationship with you. Best, Martin & Co

Rated 5 out of 5 stars

Isobel has been amazing from start to finish…

Isobel has been amazing from start to finish with helping us through the renting process. She helped us speed everything because we were desperate and was a god send. Really lovely and so professional. Would recommend her to everyone.

September 26, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Hi Hannah, thanks for your review. We hope to deliver the same level of service should you need our assistance again in the future. Thanks, Martin & Co

Rated 5 out of 5 stars

An amazing estate agency!

The team at Martin and Co in Leeds are amazing, excellent communication and the team are very friendly.

The team go above and beyond to ensure that your move in stress free as possible.

If you’re looking for a new home, I would really recommend that you speak to this agency.

September 26, 2018
Unprompted review
Martin & Co Leeds City logo

Reply from Martin & Co Leeds City

Thanks Scott this is a very kind review! Very happy to hear your experience with us was so positive. All the best for the future. Thanks, Martin & Co

Rated 5 out of 5 stars

Fabulous service!

A really excellent business. They have managed my rental property over the past 12 months with no problems whatsoever. The tenant was extremely pleased that they reacted to issues promptly and competently. Couldn’t be happier. Many thanks to the Martin & Co team, job well done. Special thanks to Liam!

September 17, 2018
Unprompted review

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