Couldn’t fault them at all. Stuart and Paul were both very professional, polite, well mannered men. Carried out the job to a very high standard and cleaned up everywhere inside and out afterwards. W... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We are very pleased with our new front door. The experience from start to finish has been very smooth and communications have been excellent. Our fitters today Ricky and Bart were brilliant. The... See more
Company replied
Great communication. Clear emails. They sent people on time and kept me informed the whole way. The job was done very professionally and to a high standard. No mess left afterwards - all materials tak... See more
Company replied
Don and Curtis did an outstanding job replacing our bifold door glass panel. From start to finish, they were professional, knowledgeable, and efficient. They took great care while working in our home,... See more
Company replied
Company details
Written by the company
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Contact info
Union Road, BL2 2HF, Bolton, United Kingdom
- www.martindales.ltd.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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I would use this company again
Sadly due to a burglary my insurance company recommend Martindales to replace our door.
I would concider this company for future work.
Every member of the workforce from the office staff, the surveyor and the fitters, made me feel like a valued customer.
The standard of work exceeded my expectations.
They were faultless.
March 31, 2026
Unprompted review
Reply from Martindales Limited
Dear Amanda,
Thank you kindly for taking the time to provide your feedback, it's very much appreciated.
We're sorry about the circumstances, but very pleased you're happy with the service we provided for the replacement of your door.
Should you need any assistance in the future, please don't hesitate to get in touch.
Best regards, Team Martindales
Don and Curtis
Don and Curtis, very efficient service, window panel fitted when others said it couldn't be done, the guys saved me a wedge, thanks guys
April 10, 2026
Unprompted review
Reply from Martindales Limited
Dear Andrew,
We're thrilled you're happy with the service we provided and that you're pleased with your window panel.
Thank you very much for taking the time to provide your feedback, we really appreciate it.
We'll also let Don & Curtis know.
Best regards, Team Martindales
Don & Curtis just replaced our glass in…
Don & Curtis just replaced our glass in the patio doors, service very good cannot fault them
April 9, 2026
Unprompted review
Reply from Martindales Limited
Dear Wayne,
Thank you so much for taking the time to provide your feedback, it's very much appreciated.
We're so pleased you're happy with the service we provided upon the replacement of your patio door glass.
We'll be sure to let Don & Curtis know too.
Best regards, Team Martindales
Don and Curtis
Don and Curtis did a very professional job replacing our garage door after a break in. They were very polite and explained everything in detail. They tidied up and took away the old damaged door and frame. Would definitely recommend them.
Anne and Ross
April 8, 2026
Unprompted review
Reply from Martindales Limited
Dear Anne & Ross,
We're so pleased you're happy with the service we provided for the replacement of your damaged garage door.
Thank you kindly for taking the time to provide your feedback, we really appreciate it.
We'll also be sure to let Don & Curtis know.
Best regards, Team Martindales
10/10 experience all round.
Really great experience with Martindales, lovely guy who came and measured up, gave me all of my options and was completely honest about what he recommends and why. Then 2 fabulous fitters who were polite, friendly and professional and got the job done quickly to a very high standard - super happy with my new composite front door and door frame - also got a random refund as the work costed less than originally quoted which is very honest and good of them, the quote was cheaper than everywhere else to begin with so a refund was quite the treat! 10/10 service great company.
March 27, 2026
Unprompted review
Reply from Martindales Limited
Dear Caryss,
We're thrilled to hear you had a positive experience with Martindales Ltd re: the supplying & fitting of your new composite door.
We always endeavour to provide a friendly, efficient & professional service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
Best regards, Team Martindales
Matt and Jim were great
Matt and Jim were great, very friendly and professional - left the area spotless when finished and did a great job on the door.
March 26, 2026
Unprompted review
Reply from Martindales Limited
Dear Glenn,
Thank you very much for taking the time to provide your feedback.
We're really pleased to hear you had a positive experience with Martindales Ltd and we'll let Matt & Jim know to keep up the good work!
Best regards, Team Martindales
Graham was absolutely fantastic
Graham was absolutely fantastic. Polite.helpful and such a neat and tidy job. Puntual and absolutely amazing
March 26, 2026
Unprompted review
Reply from Martindales Limited
We're really thrilled you were happy with the service we provided. We'll also be sure to let Graham know.
Thank you very much for taking the time to provide your feedback.
Best regards, Team Martindales
Very professional & efficient service…
Very professional & efficient service from quote to completion.
Don & Curtis did a great job and door looks great. Highly recommended
March 25, 2026
Unprompted review
Reply from Martindales Limited
Dear Ben,
We're so pleased you had a positive experience with Martindales Ltd with the replacement of your door.
Thank you kindly for taking the time to provide your feedback.
We'll also let Don & Curtis know.
Best regards, Team Martindales
Professional and experienced team
We had a double glazed window shatter for no apparent reason. Our insurance company arranged the repair. We were very impressed with the immediate response from the inspection to repairs. Professional staff who are a credit to the Company Andrew and Oliver from Eastleigh Depot. Thank you.
March 24, 2026
Unprompted review
Reply from Martindales Limited
Dear Baz,
We're thrilled to hear you had a positive experience with Martindales Ltd for this urgent issue.
We always endeavour to provide a friendly, efficient & professional service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
We'll also let Andrew & Oliver know.
Best regards, Team Martindales
Top service
Don and Curtis came out to replace my broken glass, they were friendly, efficient and very mindful of furniture and making sure my cats didnt get out. Cant have asked for a better service!
March 20, 2026
Unprompted review
Reply from Martindales Limited
Dear Nikki,
Thank you kindly for taking the time to provide your feedback.
We're so pleased you had a positive experience with Martindales Ltd with the replacement of your broken glass.
We'll also be sure to let Don & Curtis know.
Best regards, Team Martindales
Kitchen window replaced
Don and Curtis came to replace a window as the glass had shattered. The company was assigned from my insurance company.
They did the job quickly and professionally. They were tidy and even fixed my front door which had dropped in the frame. Would recommend.
March 20, 2026
Unprompted review
Reply from Martindales Limited
Dear Faith,
We're thrilled you had a positive experience with Martindales Ltd with the replacement of your broken window & fixing of your front door.
We always endeavour to provide a friendly, efficient & tidy service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
We'll also let Don & Curtis know.
Best regards, Team Martindales
Great window fitters
Matt & Jim arrived promptly & were very polite & friendly. Did an excellent job & are a credit to the company!
March 20, 2026
Unprompted review
Reply from Martindales Limited
Dear Jo,
Thank you very much for taking the time to provide your feedback.
We're thrilled you had a positive experience with Martindales Ltd and that you found Matt & Jim to be a credit to our company, we'll be sure to let them know.
Best regards, Team Martindales
Great job, friendly & helpful, tidy workers
After a nightmare start to their day (motorway closures), Don & Curtis got straight onto the job in hand, replacing both front & back doors. They kept me informed throughout the day. There were a couple of hiccups along the way, but they were resolved quickly & with minimal fuss. A "cavalry" of Don & Curtis' workmates turned up, later on in the day (due to the delay caused by motorway closures & said hiccups), to help ensure the job was finished on time. They made sure they cleaned up after themselves.
Don, Curtis & gang were a pleasure to have around. Thanks guys!
March 18, 2026
Unprompted review
Reply from Martindales Limited
We're thrilled you had a positive experience with Martindales Ltd with the replacement of your front & back doors.
We pride ourselves on our friendly & efficient service and we're really happy to hear that you experienced this.
Thank you very much for taking the time to provide your feedback.
We'll also let Don & Curtis know.
Best regards, Team Martindales
A brilliant team
A wonderful team. Graham and Ian were delightful workers. Thorough, polite and very clean. Explained the mechanics very well. Thank you Graham and Ian.
March 17, 2026
Unprompted review
Reply from Martindales Limited
Dear Anne,
Thank you kindly for taking the time to provide your feedback, we'll also let Graham & Ian know.
We're really pleased to hear you're happy with the service you experienced from Martindales Ltd. We always aim to provide a friendly & efficient service and we're really pleased to hear that you experienced this.
Best regards, Team Martindales
Don and Curtis performed well
Don and Curtis arrived on time, did a clean efficient job and ensured I understood how the new product worked.
March 17, 2026
Unprompted review
Reply from Martindales Limited
Dear Andy,
We're thrilled to hear you had a positive experience with Martindales Ltd, we'll also pass this on to Don & Curtis.
Thank you so much for taking the time to provide your feedback.
Best regards, Team Martindales
Martindales made a great and painless…
Martindales made a great and painless job out of replacing our garden doors after a recent issue with two men and a crowbar. Both their teams that visited were on time, courteous and professional. Highly recommend the firm, if not the circumstances!
March 16, 2026
Unprompted review
Reply from Martindales Limited
Dear Dave,
Thank you very much for taking the time to provide your feedback.
We're extremely pleased to hear you had a positive experience with Martindales Ltd with the replacement of your garden doors.
Best regards, Team Martindales
Just had a set of French doors fitted…
Just had a set of French doors fitted to the rear of the property and must say the fitters did a great job .very quick and cleaned up behind thereselfs . All in all a very satisfied customer would highly recommend Martindales
Thank you don and curtis
March 17, 2026
Unprompted review
Reply from Martindales Limited
Dear Andy,
We're thrilled to hear you're happy with the service you experienced from Martindales Ltd with the supply and fitting of your new French doors. We always aim to provide a friendly & efficient service and we're really pleased to hear that you experienced this.
Thank you kindly for taking the time to provide your feedback, we'll also let Don & Curtis know.
Best regards, Team Martindales
Georgian French door glass
My Georgian French door glass was smashed and Martindales came to assess the damage. They did a great quote to fix the French door and gave me a repair date quickly which was very reassuring. Jamie contacted me early on the repair day, to tell me when he was coming over and swiftly replace the glass with exactly the same Georgen bars to existing windows. Clean work, no mess and provided beautiful French Georgian ✨️ glass for the door.
Jamie has a very good professional approach. He is personal, helpful and reliable and I appreciate the service very much.
Thank you again
Vee
March 17, 2026
Unprompted review
Reply from Martindales Limited
Dear Mrs Simmons,
We're very happy to hear you had a positive experience with Martindales Ltd for the repair of your French door. We always endeavour to provide a friendly & efficient service and we're really pleased to hear that you experienced this.
Thank you kindly for taking the time to provide your feedback.
Best regards, Team Martindales
Super efficient job
Arrived on time, did the job quickly and efficiently and tidied up. Thank you Don and Curtis.
March 13, 2026
Unprompted review
Reply from Martindales Limited
Thank you very much for taking the time to provide your feedback. We're thrilled to hear you had a positive experience with Martindales Ltd. We'll also be sure to let our fitters Don & Curtis know.
Best regards, Team Martindales
Excellent service
Excellent service. Two smashing guys left everywhere clean and tidy.
March 13, 2026
Unprompted review
Reply from Martindales Limited
Dear Sue,
We're very happy you experienced an excellent level of service from Martindales Ltd. We always endeavour to provide a friendly & efficient service and we're really pleased to hear that you experienced this.
Thank you kindly for taking the time to provide your feedback.
Best regards, Team Martindales
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