Couldn’t fault them at all. Stuart and Paul were both very professional, polite, well mannered men. Carried out the job to a very high standard and cleaned up everywhere inside and out afterwards. W... See more
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Review summary
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We are very pleased with our new front door. The experience from start to finish has been very smooth and communications have been excellent. Our fitters today Ricky and Bart were brilliant. The... See more
Company replied
Great communication. Clear emails. They sent people on time and kept me informed the whole way. The job was done very professionally and to a high standard. No mess left afterwards - all materials tak... See more
Company replied
Don and Curtis did an outstanding job replacing our bifold door glass panel. From start to finish, they were professional, knowledgeable, and efficient. They took great care while working in our home,... See more
Company replied
Company details
Written by the company
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Contact info
Union Road, BL2 2HF, Bolton, United Kingdom
- www.martindales.ltd.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 month
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Arrives on time and did an excellent…
Excellent job
Graham and Ian arrived on time and did an excellent job advised me how long things would take and told me how to care for the door after fitting. Very happy
February 18, 2026
Unprompted review
Reply from Martindales Limited
Dear Stuart,
Thank you so much for taking the time to provide your feedback, we'll be sure to pass this on to Graham & Ian also.
We're extremely pleased to hear you had a positive experience with Martindales Ltd.
Best regards,
Team Martindales
I cannot recommend Martindales more
I cannot recommend Martindales more! They removed our broken door, they fitted a temporary one and then finally installed our amazing new door. Graham and Ian are incredibly professional, kind, polite and friendly. They have done an amazing and clean job, which is far more than I was expecting.
Our door now looks amazing!
February 17, 2026
Unprompted review
Reply from Martindales Limited
Dear Letizia,
We're so pleased to hear you had a positive experience with our collect & copy service for your new timber door. Thank you kindly for taking the time to provide your feedback, we'll also pass this on to Graham & Ian.
Best regards
Team Martindales
Excellent
Timely arrival. The team were polite and worked quickly and cleanly taking great care over their work.
February 17, 2026
Unprompted review
Reply from Martindales Limited
Dear Nicola,
We're very pleased to hear you had a positive experience with Martindales Ltd.
Thank you so much for taking the time to provide your feedback.
Best regards, Team Martindales
Really polite and helpful
Really polite and didn’t make any mess. There was a problem with the fitting of the catflap
But he was more than happy to wait while I got a new one and fitted that perfectly
February 16, 2026
Unprompted review
Reply from Martindales Limited
Dear Zoe,
Thank you kindly for taking the time to provide your feedback. We're very happy to hear you had a good experience with Martindales Ltd.
Best regards, Team Martindales
Post burglary glass repairs
Don and and Curtis arrived on time. They were friendly and tidy. Two glass door panels replaced and minor fame repair. Happy with speed and level of service provided following a burglary. All handled by our insurers (Hastings)
February 16, 2026
Unprompted review
Reply from Martindales Limited
Dear Jonathan,
We're thrilled to hear you had a positive experience with Martindales Ltd.
Thank you very much for taking the time to provide your feedback, we'll also pass this on to Don & Curtis.
Best regards, Team Martindales
Excellent service well done window…
Excellent service well done window firrers
February 12, 2026
Unprompted review
Reply from Martindales Limited
Thank you very much for taking the time to provide your feedback. We're extremely pleased to hear you had a positive experience with Martindales Ltd.
Best regards, Team Martindales
Don and Curtis replaced a triple glazed…
Don and Curtis replaced a triple glazed unit for me. Absolutely brilliant work and great guys
February 12, 2026
Unprompted review
Reply from Martindales Limited
Dear David,
We're very happy to hear you had a positive experience with Martindales Ltd & our fitters Don & Curtis, we'll be sure to let them know.
Thank you very much for taking the time to provide your feedback.
Best regards
Team Martindales
Matt and Jim.
Matt and Jim.. excellent work, tidy, well explained and professional finish
February 9, 2026
Unprompted review
Reply from Martindales Limited
Dear Peter,
We're very pleased to hear you had a positive experience with Martindales Ltd and our fitters Matt & Jim, we'll be sure to pass this on to them.
Thank you very much for taking the time to provide your feedback.
Best regards, Team Martindales
Fitters very friendly and great…
Fitters very friendly and great workmanship
February 9, 2026
Unprompted review
Reply from Martindales Limited
Dear Paul,
Thank you very much for taking the time to provide your feedback. We're thrilled to hear you had a positive experience with Martindales Ltd.
Best regards, Team Martindales
Outstanding service from start to finish.
Sadly, the police had to smash through my mum's door frame following her sudden death. Living 2.5 hours away and feeling very unsafe with the thin bit of wood covering the door put there for an emergency gap, Martindales were tasked with the repair by the insurance company.
Andy Butler came out to conduct the survey and was sympathetic, professional and gave me clear information about the next part of the process.
I then had another Andy visit to secure the door frame from the inside with another piece of wood until a new door could be fitted. He took his time getting it just right and sealing it. I felt far safer afterwards.
I was worried that they wouldn't be able to fit a new door frame in time because I was running out of time before I had to leave the property empty and return home. The staff in the office were brilliant and did everything they could to help me in my circumstances.
Today, just 6 days from the original call, Andy and Tyler arrived with the new door and frame. I cannot praise their professionalism highly enough. They took such pride in their work and it looks amazing. I'm not only pleased with the quality of the door, but with the exceptional service I have had. Andy and Tyler were polite, professional and an absolute credit to Martindales. I wouldn't hesitate to recommend the company and to praise them for their fantastic staff.
February 6, 2026
Unprompted review
Reply from Martindales Limited
Dear Juliet,
We're extremely sorry to hear about the difficult circumstances under which Martindales were required to assist, we're very sorry for your loss. Thank you kindly for taking the time to provide your feedback.
We're pleased our team could help in a careful and prompt manner. We'll also be sure pass this on to the team members you mentioned.
We really appreciate that you wouldn't hesitate to recommend Martindales Ltd, it means a lot, especially under the circumstances.
Best regards, Team Martindales
Matt and Jim did a great job and were very friendly and professional
Matt and Jim did a great job and we’re
February 6, 2026
Unprompted review
Reply from Martindales Limited
Dear Allan,
We're thrilled to hear you had a positive experience with Martindales Ltd and our fitters Matt & Jim, we'll be sure to pass this on to them.
Thank you very much for taking the time to provide your feedback.
Best regards Team Martindales
Great service from Don & Curtis, from Martindales!
Great service from this company. Kept me informed and updated throughout the process, right up until installation day.
The installers, Don and Curtis, arrived on time, and were very friendly, polite and professional.
Top notch workmanship, and they were very tidy, thank you lads!
February 5, 2026
Unprompted review
Reply from Martindales Limited
Dear Vince,
Thank you very much for taking the time to provide your feedback. We're very happy to hear you had a positive experience with Martindales Ltd and our fitters Don & Curtis, we'll be sure to pass this on to them.
Best regards Team Martindales
Don and Curtis did an outstanding job…
Don and Curtis did an outstanding job replacing our bifold door glass panel. From start to finish, they were professional, knowledgeable, and efficient. They took great care while working in our home, explained the process clearly, and made sure everything was done perfectly before they left. The new glass panel looks fantastic.
February 5, 2026
Unprompted review
Reply from Martindales Limited
Dear David,
Thank you very much for taking the time to provide your feedback.
We're very happy to hear you had a positive experience with Martindales Ltd & our fitters Don & Curtis, we'll be sure to pass this on to them.
Best regards
Team Martindales
Very friendly and efficient service…
Very friendly and efficient service received. Locksmith made me feel safe.
January 26, 2026
Unprompted review
Reply from Martindales Limited
Dear Rebecca,
We're thrilled to hear you had a positive experience with Martindales Ltd.
Thank you very much for taking the time to provide your feedback.
Best regards, Team Martindales
Marvellous Martindales
Today I received my repaired stain glass window. It took a while because it wasover the Christmas period but everything was done exactly as promised and on the day it was promised. No waiting around, no disappointment. Very happy with the outcome and the service.
January 29, 2026
Unprompted review
Reply from Martindales Limited
Thank you very much for taking the time to provide your feedback. We're very happy to hear you had a positive experience with Martindales Ltd regarding the repair of your stained-glass window.
Best regards Team Martindales
Front door installation
Graham and Ian did a thorough and excellent job, replacing locks and framing where required. They left my property clean and tidy and got me to check their workmenship which was to a high degree. Thank you both.
January 29, 2026
Unprompted review
Reply from Martindales Limited
Dear Jay,
We're very glad to hear you had a positive experience with Martindales Ltd. Thank you kindly for taking the time to provide your feedback, we'll pass this on to Graham & Ian.
Best regards
Team Martindales
Excellence
Danny and Lee arrieved to give my consevatory a much need new rood and makeover. They arrived at the agreed time worked tirelessly and diligently for 5 days until the job was done. Their conduct was exemplary, enthusiatic and were remarkably friendly, making me very comforable in my home. I would recommend them without hesitation to anyone else need work done.
January 23, 2026
Unprompted review
Reply from Martindales Limited
Dear Rod,
Thank you very much for taking the time to provide your feedback.
We're very happy to hear you had a positive experience with Martindales Ltd & our fitters Danny & Lee, we'll pass this on to them. We're thrilled to see you'd recommend our services, thank you.
Best regards
Team Martindales
Big thanks to Matt and Jim
Big thanks to Matt and Jim for completing the installation of a new door. Nice chaps. Very happy with the installation. Would recommend them.
January 27, 2026
Unprompted review
Reply from Martindales Limited
Dear Jon,
We're thrilled to hear you're pleased with your new door and the service you received from Martindales Ltd and our fitters Matt & Jim - we'll be sure to let them know.
Thank you kindly for taking the time to provide your feedback.
Best regards
Team Martindales
Great service, thank you!
Mum very pleased with the finished new door and surround which was of good quality. The guys who carried out the work were polite, pleasent and professional. The job was completed with great efficiency, tidying and cleaning up totally once finished. Thank you.
January 26, 2026
Unprompted review
Reply from Martindales Limited
Dear Sophie,
We're thrilled to hear you & your mum were happy with your new door and the service you received from Martindales Ltd.
Thank you very much for taking the time to provide your feedback.
Best regards
Team Martindales
Customer care is a priority
A new garage door fitted today by two young men.the weather could have been kinder but they worked in heavy rain .i am delighted with the finished door.i would highly recommend this company
January 22, 2026
Unprompted review
Reply from Martindales Limited
Dear John,
Thank you so much for taking the time to provide your feedback.
We're really pleased to hear you're happy with your new garage door and that you had a positive experience with Martindales Ltd.
Best regards
Team Martindales
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