Couldn’t fault them at all. Stuart and Paul were both very professional, polite, well mannered men. Carried out the job to a very high standard and cleaned up everywhere inside and out afterwards. W... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very pleased with our new front door. The experience from start to finish has been very smooth and communications have been excellent. Our fitters today Ricky and Bart were brilliant. The... See more
Company replied
Great communication. Clear emails. They sent people on time and kept me informed the whole way. The job was done very professionally and to a high standard. No mess left afterwards - all materials tak... See more
Company replied
Don and Curtis did an outstanding job replacing our bifold door glass panel. From start to finish, they were professional, knowledgeable, and efficient. They took great care while working in our home,... See more
Company replied
Company details
Written by the company
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Contact info
Union Road, BL2 2HF, Bolton, United Kingdom
- www.martindales.ltd.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New Door..
Excellent installation of our new door by Don and Curtis. They were very friendly and respectful of our property and we are very pleased with the whole process offered by Martindales. We would thoroughly recommend them and we would use them again.
January 22, 2026
Unprompted review
Reply from Martindales Limited
Dear Vince,
Thank you very much for taking the time to provide your feedback, we'll be sure to let Don & Curtis know.
We're thrilled to hear you're happy with your new door and that you had a positive experience with Martindales Ltd.
Best regards
Team Martindales
Very friendly
Very friendly, tidy and efficient service today. Would recommend. Thankyou!
January 22, 2026
Unprompted review
Reply from Martindales Limited
Dear Kirsty,
We're very happy to hear you had a positive experience with Martindales Ltd.
Thank you very much for taking the time to provide your feedback, we're thrilled to see you'd recommend our services.
Best regards
Team Martindales
Replacement doors
Very friendly, arrived in the allocated time, knowledgeable. Clean and tidy, excellent workmanship, Would definitely recommend
January 21, 2026
Unprompted review
Reply from Martindales Limited
Dear Dave,
We're very glad to hear you had a positive experience with Martindales Ltd. Thank you kindly for taking the time to provide your feedback.
Best regards
Team Martindales
Great and friendly service and the work…
Great and friendly service and the work was very professional done in a good timely fashion.
January 20, 2026
Unprompted review
Reply from Martindales Limited
Dear Christopher,
Thank you very much for taking the time to provide your feedback.
We're thrilled to hear you had a positive experience with Martindales Ltd.
Best regards
Team Martindales
Broken double glazing glass…
Broken double glazing glass replacement. Job well done. The replacement process was excellently executed by James & John. I will recommend Martindales Ltd & these two guys anytime & any day.
January 20, 2026
Unprompted review
Reply from Martindales Limited
Dear Olu,
Thank you very much for taking the time to provide your feedback, we'll pass this on to James & John.
We're really glad to hear you had a positive experience with Martindales Ltd.
Best regards
Team Martindales
Reply from Martindales Limited
Thank you very much for taking the time to provide your feedback, we'll be sure to pass this on to John, Curtis & Brad. We're really glad to hear you had a positive experience with Martindales Ltd.
Best regards
Team Martindales
I apologise for my last review of this…
I apologise for my last review of this company ,wrote a bad report about them and the day after I sent it a garage door engineer came out and fixed the door .
I was a bit hasty,martindales didn’t have to fix it as my warranty had run out the year before .So a big thank you to this company and would definitely use again in the future,mr J Nevin
December 20, 2025
Unprompted review
Reply from Martindales Limited
Hello Jerry
We appreciate your updated review & are pleased to have been able to assist with your garage door.
Best wishes, Martindales Limited
Matt n Jim were amazing they were so…
Matt n Jim were amazing they were so helpful kind they did a perfect job explained everything they deserve to be recognised in the company they left everything tidy went the extra mile big asset to the company
January 16, 2026
Unprompted review
Reply from Martindales Limited
We're so glad to hear you had a positive experience with Martindales Ltd. Thank you very much for taking the time to provide your feedback, we'll pass this on to Matt & Jim.
Best regards
Team Martindales
Graham and Ian were excellent
Graham and Ian were excellent. Very professional work.
January 16, 2026
Unprompted review
Reply from Martindales Limited
Thank you very much for taking the time to provide your feedback, we'll pass this on to Graham & Ian. We're really glad to hear you had a positive experience with Martindales Ltd.
Best regards
Team Martindales
Great service from Graham and Ian!
Great service from Graham and Ian!
Very quick installation of doors and everything was kept neat and tidy. Very happy customer
January 15, 2026
Unprompted review
Reply from Martindales Limited
We're very glad to hear you had a positive experience with Martindales Ltd. Thank you kindly for taking the time to provide your feedback, we'll pass this on to Graham & Ian.
Best regards
Team Martindales
They kept us informed every step of the…
They kept us informed every step of the way. The two men that actually did the fitting were very professional and exceptionally polite and very neat whilst doing their job
December 23, 2025
Unprompted review
Reply from Martindales Limited
Dear Lesley,
We're very pleased to hear you had a positive experience with Martindales Ltd. We work hard to ensure we provide a high level of service. Thank you very much for taking the time to provide your feedback.
Best regards
Team Martindales
Good reliable company
Excellent, quick reliable service. Great customer service from Danny. Really happy & really grateful for work carried out. A different company who did the boarding did not do a proper job so now he's replaced the glass I feel safer.
January 14, 2026
Unprompted review
Reply from Martindales Limited
Thank you so much for taking the time to provide your feedback, we'll be sure to pass this on to Danny.
Best regards
Team Martindales
Matt And Jim a pair of Excellent guys…
Matt And Jim a pair of Excellent guys .Treated our home with respect.Fantastic replacement of a glass unit . All waste removed.
Top Guys and service.Thank you .
January 12, 2026
Unprompted review
Reply from Martindales Limited
Thank you so much for taking the time to provide your feedback, we'll be sure to pass this on to Matt & Jim.
Best regards
Team Martindales
Very efficient
Very efficient, tidy and pleasant installation team thank you Tyler and Andy
January 9, 2026
Unprompted review
Reply from Martindales Limited
We're so glad to hear you had a positive experience with Martindales. Thank you very much for taking the time to provide your feedback, we'll be sure to pass this on to Tyler & Andy.
Best regards
Team Martindales
First class workers
Martindales stepped in to finish works on a company that went bust (Value windows).
Nobody could ask more for the 2 workers that worked so hard to complete the works, nothing was too much trouble for them,they were a credit to their company (Martindales)
They made sure I was happy with everything they did, as I said previously nothing was to much trouble for them.
Thank you again
Regards Kelvin
January 6, 2026
Unprompted review
Reply from Martindales Limited
Thank you Kelvin, we're so glad to hear you had a good experience with Martindales. Thank you kindly for taking the time to provide your feedback.
Best regards
Team Martindales
Jason was friendly ,efficient…
Jason was friendly ,efficient ,courteous and respectful .
Great service !
Thanks so much 😊
January 6, 2026
Unprompted review
Reply from Martindales Limited
We're so glad to hear you had a positive experience with Martindales. Thank you very much for taking the time to provide your feedback, we'll pass this on to Jason.
Best regards
Team Martindales
Got a new door in July
Got a new door in July, had a few service calls as the door has never fit properly, now it opens when locked, absolute garbage
January 1, 2026
Unprompted review
Reply from Martindales Limited
Hello Paul
Thank you for your review.
We are sorry to see there’s an issue with your new door.
Please be assured that we are keen to resolve this for you. If you could please get in touch with your contract reference or postcode, a manager will review your file & contact you to make this right.
We look forward to hearing from you again shortly.
Kind regards,
Martindales Limited
Gavin and Jamie who installed the back…
Gavin and Jamie who installed the back door were the most polite workers we have ever had in our house. They were extremely efficient, knew their job and replaced the door without any physical signs of damage. The door and frame they installed was of very high quality and looked amazing when they finished. They cleaned up everything before leaving. We would highly recommend Martindales. Mr & Mrs La Roche
December 9, 2025
Unprompted review
Reply from Martindales Limited
Thank you Raymond, we're very pleased to see you had a positive experience with Martindales. Thank you very much for taking the time to provide your feedback, we'll pass this on to Gavin & Jamie.
Best regards
Team Martindales
Fantastic experience from start to…
Fantastic experience from start to finish, the contact whilst the door was being ordered was very regular and informative. The quality of the door and particularly the fitting of the door, with details like the sealing and general fit were exemplary. I wouldn’t hesitate in using Martindakes again in the future.
December 17, 2025
Unprompted review
Reply from Martindales Limited
Dear Mr Bennett,
Thank you so much for taking the time to provide your feedback.
We're really happy to see you're happy with your new door.
We're always here to help should you need anything in the future.
Kind regards,
Team Martindales
Matt and Jim were fantastic
Matt and Jim were fantastic, really good hob
December 24, 2025
Unprompted review
Reply from Martindales Limited
We're so pleased to hear you're happy with the service provided by Martindales Ltd.
Thank you so much for taking the time to provide your feedback.
Best regards,
Team Martindales
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