Matt Grange Home Heating Experts Reviews 

450
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

cant praise Matt Grange company enough. they responded to a difficult query almost immediately and Sam came out and what a pleasant knowledgable gentleman he was. He talked plain English...importanc... See more

Rated 5 out of 5 stars

Excellent service. Had a new heating system installed five years ago & had no problems whats so ever, by Matt & he's team. And have had it serviced each year by Matt & team since installation. Always... See more

Rated 5 out of 5 stars

I don't know where to begin, Monday boiler playing up, Thursday a new boiler & the Inbetween a great experience from Maria & then the lads who visited us! Highly recommend this company, not only the s... See more

Rated 5 out of 5 stars

We had our boiler serviced this morning. An engineer arrived on time, very polite and efficient. We left him to it and he just shouted when he wanted us. Gave us some advice and guidance which was us... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Proud to install, service and repair Worcester-Bosch gas and oil boilers across Teesside, Co. Durham & North Yorkshire. We provide a personal service, tailored specifically for your needs. To us, it doesn’t matter how large or small the job; everyone is treated with equal courtesy and will receive excellent workmanship and attention to detail. We’ll respect your home, working quickly and efficiently, leaving no mess and minimising disruption. We’ll do our very best to be there when we say we will be and we’ll let you know as-soon-as-possible if there’s any need to change our planned arrangements. At Matt Grange Gas & Oil Heating Services you can always expect a professional and competitive service. We're Gas Safe & OFTEC Registered, qualified, experienced, insured and all work is fully guaranteed. We're also authorised by the FCA to provide finance for your boiler installation if necessary. Please contact us today to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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4.9

All reviews

(450)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service once again by Matt…

Excellent service once again by Matt Grange's heating engineers. Came out to service my boiler today as planned however on the morning of the service the boiler developed a fault before the engineers arrived. Not only did the engineer take time to service the boiler but also stayed to resolve the problem so we were able to have heating and hot water. Such a professional, friendly and knowledgeable team and I am so grateful for them taking the time to resolve the boiler problem. I can't thank them enough.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Good gas guys

Arrived on time, carried out annual boiler service. Friendly member of the team as they all are. Appeared professional, efficient, and knowledgeable. Will use again.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable gas engineer

The engineer was on time extremrey thorough snd very pleasant. I had confidence in the work he had csrried out. I would recommend this company.

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

I have just had my boiler annually…

I have just had my boiler annually serviced for the ninth time after Matt installed it originally.
Excellent team service from Matt , Maria and all the amazing engineers.
Highly recommended.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

My new 'go-to' gasman!

After my very old boiler stopped working a friend recommended Matt Grange to me. Matt was able to visit to quote the same day I made the initial call. He answered all my questions to help me choose the correct boiler for my house. Other work undertaken included removal of an old gas fire and service and repair of another gas fire. The quote for all the work was competitive and, most importantly, they were able to do the work within 3 weeks while other companies were looking at January and even summer 2023. A team of 4 attended to complete the job within the 3 day timetable. All team members were friendly and polite and cleared up after the job. The handover was detailed with all questions answered. A day later (Friday evening) I discovered a small but concerning leak from one radiator. My phone message was answered the next morning and the leak was fixed that same day (Saturday) as an urgent matter by Chris. Talking to others it seems this does happen so I advise checking the radiators after the system is restarted. Overall, I am very pleased with the work (just in time for the very cold weather!) and have no hesitation in recommending this excellent company. I will be sticking with them from now on!

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

Whole experience has been excellent

Whole experience has been excellent, from booking in to a punctual visit and a very polite and extremely knowledgeable engineer. Certificate for the boiler and cylinder service was provided and also emailed. Very reasonable price as well. Would highly recommend without hesitation.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great company, would highly recommend.

We had our boiler fitted by this company a few years ago and have had it serviced annually since. Our experience from the initial installation to the yearly servicing has always been brilliant. The staff are friendly, helpful, knowledgeable, through and professional. I wouldn’t hesitate to recommend Matt Grange.

November 28, 2022
Unprompted review
Rated 4 out of 5 stars

Good communication

Good communication. Engineer running a little late but they let me know and worked around my meetings. Certificate provided quickly. Very professional service. Engineer very polite and got on with the job.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Tradesmen who you can trust

Came on time,chatting to you explaining what he was doing he was so professional in his line of work answered all our questions and at a fantastic price for a boiler his team he has got gets 10-10 and a gold star have recommended matt grange to all my family and friends and they clean up after the work they have done so if you need a new boiler they are the ones for you and marie who works in the office 10-10 for the way she looks after everyone nothing to much trouble if you have a problem well done to everyone at matt grange its a pleasure to know you lot try them believe me you wouldn’t want anyone else to do a job

Linda and Philip Armstrong
Satisfied customers

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Reliability and professionalism

Reliability and professionalism. I’m a landlord and use Matt Grange for myself and tenants. They are flexible and have responded to emergencies, they are affordable and work to a high standard. They have always been there when needed. The staff are very friendly, polite and professional at every level of business. Highly recommended!

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Kerry of Matt Geange…

Great service from Kerry of Matt Geange Heating Services. Very meticulous and thorough servicing our gas boiler and non vented cylinder. Very neat and tidy, answered all our questions and a very pleasant guy too. Thoroughly recommend this company

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and absolutely reliable firm in our experience, no hesitation in recommending.

We’ve twice called Matt Grange at short notice for help with servicing our boiler. The first time was to make sure all was in order with boiler in our old house, which was being to be rented out, and the second this week when we found the letting agent had “forgotten” to arrange any servicing. Both times they have been absolutely brilliant; always following up on messages left, going out of their way to fit around us and doing a first rate job. All the paperwork is now in order and more importantly we know the boiler is safe for people to use. Very highly recommended in every way.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler serviced

I am so pleased with this company. We had Ceri to service the boiler, he is so responsive and very polite with any questions we have to ask, and a very tidy worker as well. I would never go to any other company as I find Matt Grange are very knowledgeable and we get great customer service.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

We have had a new oil boiler fitted…

We have had a new oil boiler fitted and we are very pleased with everything from Matt coming out to survey to his team fitting it. The price was very competitive. The team did an excellent job, very polite and helpful. The workmanship was first class , clean and tidy . They kept us informed throughout. We can highly recommend Matt Grange.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company!

Matt Grange's reputation precedes him and we have not been disappointed. We had a new boiler installed, pipework moved and tanks removed. From our first enquiry for a quote; recommendations on what we needed; arrangements for the work to be carried out; professional, knowledgable, tidy and efficient crew to the excellent communications from the office. Our experience has been exemplary and I would highly recommend using this company. I could not get time off work and had to leave the crew in my home, which was quite a daunting thought until I met them and felt comfortable with them. A company I can trust with staff I could trust - I am impressed and happy I chose them.

August 12, 2022
Unprompted review

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