Matt Grange Home Heating Experts Reviews 

450
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

cant praise Matt Grange company enough. they responded to a difficult query almost immediately and Sam came out and what a pleasant knowledgable gentleman he was. He talked plain English...importanc... See more

Rated 5 out of 5 stars

Excellent service. Had a new heating system installed five years ago & had no problems whats so ever, by Matt & he's team. And have had it serviced each year by Matt & team since installation. Always... See more

Rated 5 out of 5 stars

I don't know where to begin, Monday boiler playing up, Thursday a new boiler & the Inbetween a great experience from Maria & then the lads who visited us! Highly recommend this company, not only the s... See more

Rated 5 out of 5 stars

We had our boiler serviced this morning. An engineer arrived on time, very polite and efficient. We left him to it and he just shouted when he wanted us. Gave us some advice and guidance which was us... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Proud to install, service and repair Worcester-Bosch gas and oil boilers across Teesside, Co. Durham & North Yorkshire. We provide a personal service, tailored specifically for your needs. To us, it doesn’t matter how large or small the job; everyone is treated with equal courtesy and will receive excellent workmanship and attention to detail. We’ll respect your home, working quickly and efficiently, leaving no mess and minimising disruption. We’ll do our very best to be there when we say we will be and we’ll let you know as-soon-as-possible if there’s any need to change our planned arrangements. At Matt Grange Gas & Oil Heating Services you can always expect a professional and competitive service. We're Gas Safe & OFTEC Registered, qualified, experienced, insured and all work is fully guaranteed. We're also authorised by the FCA to provide finance for your boiler installation if necessary. Please contact us today to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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4.9

All reviews

(450)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oil-Fired Boiler Replacement

We recently used this excellent company to replace our oil-fired boiler. From the point of first contact to the completion of the job, the engineers were respectful,friendly and very knowledgeable keeping us informed every step of the way and dealing with unexpected problems! Thank you to Saffron, Sam,James and Tyler!
We would highly recommend this excellent company

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Our boiler service was carried out…

Our boiler service was carried out promptly and efficiently. Saffron, who carried out the service, was very pleasant yet professional and answered any questions we had. A part was required which was not immediately available and was fitted as soon as it arrived.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Service

This is the first time we have used this company for our boiler service and gave them a 5 star rating for the service they provided.
They were very professional from my first conversation with them until the completion of the work that they carried out, highly recommended and will definitely use them again when needed.

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler service and heating system check.

In need of an oil boiler service, central heating system check and assistance with the smart app controlled device, I contacted Matt Grange Gas & Oil Heating Services. The initial contact was excellent and my needs were fully understood. Sam, the engineer and his apprentice attended - they were both extremely polite and efficient. Sam had a wealth of knowledge and experience and identified a number of safety issues which are being addressed following the service. I would not hesitate in recommending Matt Grange - a 5 star service from there outset.

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent.

Good price. Their service scheme is fair and useful. Excellent customer service and engineers. Essentially not a rip off like British Gas et al.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Could not ask for better service

Had a full installation of new system (boiler + oil tank) and everything went ahead perfectly.
Matt is very knowledgeable about all the regulations in his field and his advice was very sound. His staff were very friendly and helpful too.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Gas service

Had a boiler service and 2 gas fires cleaned and serviced , can honestly say the guy was top class , did a fantastic job an explained each procedure fully, very pleasant, would highly recommend to anyone who needs any work doing , will be using again in the future

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Annual service today.

Annual service today.
As always on time, no mess, explanation of what was been done and handy energy saving advice given in regards to settings. The scheme gives peace of mind that if anything does go wrong trustworthy help is always available. Bernice Turnbull

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

Can not recommend this Company highly…

Can not recommend this Company highly enough, Maria in the office responded to an unusual request yesterday and it was promptly dealt with. I have left a previous review regarding the Engineers who installed and did a first year service, all merited five stars plus.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Once again Ceri arrived on time for the annual service. This time a couple of jobs were required. The parts were on the van and were fitted with an explanation to say why they were needed.
Polite and tidy at all times.
Highly recommend this company.

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended…

Excellent first class service for same day call out, the two engineers who came to make repair did so quickly and efficiently and were obviously very experienced, very competitive prices too, would highly recommend to anyone and I will definitely use them in the future.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

From installation of my heating system…

From installation of my heating system and subsequent annual boiler servicing Matt and his team always do a good and thorough job. Maria was helpful in booking an appointment that was covenient for me and Saffron came to complete the job. Can't fault the service they offer.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Matt and his team have done work for…

Matt and his team have done work for myself for quite a few years now, so when my mam needed a new boiler last year I knew who to call.
With the first service due I phoned Maria who sorted out a time and date and as usual the engineer arrived on time, was very kind in explaining everything to my mam, who was very satisfied with everything that was done. I asked if I could be emailed the bill so I could sort out a bank transfer as my mam doesn’t have a computer and again it was no trouble.
So again, the words I would use to describe the Matt Grange Experience are friendly, punctual, clean and tidy, polite, thorough, reliable and knowledgable.
Highly recommended
Paul Shepherd

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

First Service

I feel so re-assured that such good service exists. Thank you Ceri for everything today. Will be in touch next year.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Had my yearly service from Matt Grange

Had my yearly service from Matt Grange. The young engineer ( sorry didn’t get his name) was efficient, professional and so friendly. Thoroughly recommend this service they are always very good, helpful and reasonably priced . Thankyou

January 30, 2022
Unprompted review

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